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Provider information and services
LNER
About
LNER is a train company based in the United Kingdom. It operates a wide range of services, from high-speed intercity trains to local services. Its most popular routes include London to Edinburgh, London to Leeds, and London to York. LNER offers a variety of train types, including the Azuma, InterCity 225, and HST. The Azuma is a modern, high-speed train that offers comfortable seating and onboard Wi-Fi. The InterCity 225 is a classic train that offers a more traditional experience. The HST is a high-speed train that offers a smooth ride and plenty of legroom. LNER offers a variety of ticket types, including Advance, Anytime, and Off-Peak. Advance tickets are the cheapest option and must be booked in advance. Anytime tickets are more expensive but can be used at any time. Off-Peak tickets are the most affordable option for travelling during off-peak times. Onboard facilities include comfortable seating, Wi-Fi, power sockets, and a range of food and drink options. LNER also offers a range of discounts and special offers, making it an affordable and convenient way to travel.
Luggage & cancellation policy
Luggage included
2 pieces of luggage and 1 small item included
Luggage storage
Overhead racks, luggage areas at the end of carriages, and under seats
Cancellation Policy
Refund policies apply as per ticket conditions
Refund
Full refund available if train is cancelled
Amenities on board the train
Wifi
Food sold onboard
Cafe bar serving hot and cold drinks, snacks, and light meals. First Class passengers receive complimentary refreshments
Seat reservation
Seat reservations are included with Advance tickets. Optional for other ticket types at £0-£2 per person depending on route
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, passenger assistance service available
Pets
Small pets travel free. Dogs must be on a lead. Maximum two pets per passenger
Quiet zone
Popular routes
LNER train tickets
Select the route
Showing the fastest and cheapest results for Nov 25
LNER
09:00AM4h22
London Kings Cross (KGX)01:22PMEdinburgh Waverley (EDB)
$2111One-way
0 transfers
LNER
08:30AM4h40
London Kings Cross (KGX)01:10PMEdinburgh Waverley (EDB)
$2111One-way
0 transfers
LNER
08:00AM4h24
London Kings Cross (KGX)12:24PMEdinburgh Waverley (EDB)
$2261One-way
0 transfers
About LNER
LNER, or London North Eastern Railway, is a transport provider that operates train services across the East Coast Main Line in the United Kingdom. The company was formed in 2018 when the UK government brought the East Coast Main Line back into public ownership. LNER's trains connect major cities such as London, Edinburgh, York, and Newcastle, as well as smaller towns and villages along the route. LNER prides itself on providing a reliable and comfortable service for its passengers, with a focus on sustainability and reducing its carbon footprint. The company also offers a range of amenities on board, including free Wi-Fi and food and drink options.
LNER and Omio
Omio and LNER have a close relationship as Omio is a leading travel platform that allows customers to book train tickets on LNER trains. Omio provides a convenient and user-friendly platform for customers to search for and book train tickets from LNER, as well as other train operators. This partnership has enabled LNER to reach a wider audience and increase its customer base, while Omio has benefited from offering its customers a wider range of travel options. The two companies work collaboratively to provide customers with the best possible travel experience, ensuring that they have access to the latest information on train schedules, fares, and routes.
LNER Popular Routes
LNER, or London North Eastern Railway, offers a variety of popular routes for travelers to explore. One of the most popular routes is the East Coast Main Line, which runs from London to Edinburgh, passing through major cities such as York, Newcastle, and Glasgow. This route offers stunning views of the British countryside and historic landmarks, including the Angel of the North and the Forth Bridge. Another popular route is the Highland Main Line, which travels from Edinburgh to Inverness, passing through the scenic Scottish Highlands. This route offers breathtaking views of mountains, forests, and lochs. Other popular routes include the CrossCountry route from Aberdeen to Penzance, and the Azuma route from London to Leeds. With a variety of routes to choose from, LNER offers something for every traveler.
Ticket Types LNER
Advance Ticket: Book in advance for the best prices and secure your seat on a specific LNER train.
Off-Peak Ticket: Enjoy flexibility and savings by traveling during off-peak hours on LNER trains.
Anytime Ticket: Travel at any time on your chosen date with this flexible ticket from LNER.
First Class Ticket: Experience luxury and added comfort with access to exclusive lounges and complimentary food and drinks on LNER trains.
Standard Class Ticket: Travel comfortably in the standard class carriage on LNER trains.
Season Ticket: Ideal for regular commuters, this ticket offers unlimited travel on LNER trains within a specified period.
Group Ticket: Save money when traveling in a group with discounted rates on LNER trains.
Family Ticket: Perfect for family outings, this ticket offers discounted fares for adults and children traveling together on LNER trains.
Senior Ticket: Enjoy discounted rates for passengers of a certain age when traveling on LNER trains.
Child Ticket: Purchase a ticket at a reduced fare for children under a certain age on LNER trains.
Please note that ticket types and availability may vary based on the specific route and service provided by LNER.
LNER onboard Facilities
The onboard facilities available from LNER include free Wi-Fi, at-seat power sockets, air conditioning, on-board catering services, and a range of seating options including standard, first class and extra legroom seats. There are also luggage storage facilities, accessible seating options, and bike storage on some services.
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Popular LNER routes
London Kings Cross (KGX) to Leeds station (LDS) train
from $44
Direct trains available
2h11 average duration
7trains per day
Served by
- Grand Central Trains
- East Midlands Trains
- First Hull Trains
- LNER
Edinburgh to London train
from $40
Direct trains available
4h01 average duration
9trains per day
Served by
- LNER
- Grand Central Trains
- CrossCountry
- Lumo
- TransPennine Express
- Caledonian Sleeper
- Avanti West Coast
London to York train
from $47
Direct trains available
1h45 average duration
9trains per day
Served by
- First Hull Trains
- CrossCountry
- LNER
- East Midlands Trains
- Grand Central Trains
London Kings Cross (KGX) to Edinburgh Waverley (EDB) train
from $64
Direct trains available
4h11 average duration
6trains per day
Served by
- LNER
- Avanti West Coast
- TransPennine Express
- Caledonian Sleeper
- Lumo
- CrossCountry
Leeds to London train
from $37
Direct trains available
2h11 average duration
13trains per day
Served by
- LNER
- Lumo
- Grand Central Trains
- First Hull Trains
- East Midlands Trains
London to Leeds train
from $47
Direct trains available
2h11 average duration
20trains per day
Served by
- LNER
- Grand Central Trains
- First Hull Trains
- East Midlands Trains
- Lumo
Newcastle to London train
from $51
Direct trains available
2h34 average duration
12trains per day
Served by
- First Hull Trains
- Lumo
- Grand Central Trains
- East Midlands Trains
- LNER
- CrossCountry
London to Edinburgh train
from $66
Direct trains available
4h11 average duration
9trains per day
Served by
- Lumo
- CrossCountry
- TransPennine Express
- Avanti West Coast
- LNER
- Caledonian Sleeper
Edinburgh Waverley (EDB) to London Kings Cross (KGX) train
from $58
Direct trains available
4h11 average duration
6trains per day
Served by
- Avanti West Coast
- Caledonian Sleeper
- CrossCountry
- Grand Central Trains
- TransPennine Express
- Lumo
- LNER
London to Newcastle train
from $57
Direct trains available
2h36 average duration
11trains per day
Served by
- CrossCountry
- Grand Central Trains
- First Hull Trains
- Lumo
- LNER
- East Midlands Trains
LNER FAQs
Everything you need to know to travel with LNER: amenities, cancellation policy, luggage allowance and more
You can travel with LNER on their train services between London and Scotland, including major cities like Edinburgh, York, Newcastle, and Leeds.
Trains operated by LNER are accessible for passengers with reduced mobility, offering features such as wheelchair spaces, accessible toilets, ramps for boarding, and a passenger assistance service.
LNER allows ticket cancellations subject to the refund policies outlined in their ticket conditions.
You don't need to go through a formal check-in process with LNER; simply board the train with your valid ticket.
Yes, LNER provides compensation if you miss your connection due to a delay.
Refunds for LNER's Anytime or Off-Peak tickets can take 7-10 working days to process, with a £10 admin fee, while Advance tickets are non-refundable.
For compensation requests with LNER, refund processing takes 7-10 working days. Advance tickets are non-refundable, while Anytime and Off-Peak tickets are refundable with a £10 admin fee.
For a train delay with LNER above 120 minutes, compensation is 50% of the single ticket price.
For a delay between 60-119 minutes, LNER provides a compensation of 25% of the single ticket price.
London North Eastern Railway (LNER) trains typically depart from London King's Cross station.
On LNER trains, passengers can store two pieces of luggage and one small item in overhead racks, luggage areas at the end of carriages, and under seats.
LNER does not operate overnight trains as night journeys are not available.
You do not need to bring a passport when traveling with LNER, as it primarily operates within the United Kingdom.
Small pets can travel for free on LNER trains, with dogs required to be on a lead and a maximum of two pets allowed per passenger.
If your train with the provider LNER is canceled, you are eligible for a full refund.
With LNER, refundable train tickets typically include Anytime and Off-Peak tickets, though restrictions may apply and it's important to check the terms and conditions for each ticket type.
LNER trains are equipped with USB plug sockets for passenger convenience.
Subway tickets cannot be purchased onboard LNER trains.
LNER does not provide compensation for delays caused by weather or strikes.
Yes, LNER trains offer onboard WiFi for passengers.
LNER offers quiet zones on their trains, providing a tranquil environment for passengers seeking a peaceful journey.
station information and services
Most popular LNER train stations
Amenities at train station
Wifi
Lockers
Shopping
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Information Deskinformation
Ticket Office Hours
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Wifi
- Free, unlimited Wi-Fi in the station.
Lockers
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Shopping
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Parking
- Car Park: Station Car Park
Dining
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
Taxis
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
Accessibility
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
WC
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
Hotel
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
Ticket Office
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
Information Desk
- Located near the main entrance.
Public transit options for London Kings Cross
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotel
LoungeLost and Found OfficeTicket OfficeBike Parking
Car RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sat: 05:00 - 23:59
- Sun: 07:00 - 23:59
Wifi
- Free public Wi-Fi available.
Lockers
- You can leave luggage at Excessive Baggage Company on Platform 2.
Shopping
- Type of shops available: Wide range of shops Passport Photo Booth
Parking
- Car Park: New Street: Long Stay
Dining
- Bagel Factory
- Burger King
- Caffè Nero
- Costa Coffee
- JD Wetherspoon
- The Pasty Shop
- The Beer House
- M&S
- Pret a Manger
Taxis
- Taxi: Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
- Accessible taxis: Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.
Accessibility
- Entrances are step free. Station is equipped with an elevator. Staffed with guide communicators for the deaf. Tactile warning strips are on the platform edges for the blind.
WC
- National key toilets: Yes
- National key toilets location: At entrance to Public Toilets
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
Hotel
- Old Waverley Hotel
- Jurys Inn Edinburgh
- The Scotsman Hotel
Ticket Office
- Mon - Sat: 05:00 - 23:59
- Sun: 07:00 - 23:59
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
- Storage CCTV: Yes
Information Desk
- Information booths are located on the concourse.
Public transit options for Edinburgh Waverley
- Bus lines: 22, 30, 33, X22, X25, X37
- Train lines: Avanti West Coast, Caledonian Sleeper, CrossCountry, LNER, ScotRail, Transpennine Express
- Location for Rail Replacement Services: Buses pick up/drop off on Waterloo Place, pick up across from Apex Hotel and drop off outside the Apex Hotel.
- Metro: No metro available.
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sat: 04:45 - 23:59
- Sun: 06:45 - 22:30
Wifi
- Free Wi-Fi in the station.
Lockers
- Located on the main concourse. Services provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Parking
- Car Park: Station Car Park
Dining
- Bagel Factory
- Caffè Nero
- KFC
- Leon
- McDonald's
- The Pasty Shop
- Starbucks
- Pret a Manger
- JD Wetherspoon
- Delice de France
Taxis
- Taxi: Taxi rank outside New Station Street entrance near the bus interchange.
- Accessible taxis: Taxi rank outside New Station Street entrance near the bus interchange.
Accessibility
- There are elevators or level access to all platforms in the whole station. Ramps for train access and wheelchairs are also available.
WC
- Toilets Location: Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
- National key toilets: Yes
- Baby changing facilities: Yes
Hotel
- DoubleTree by Hilton Hotel Leeds City Center
- The Queens Hotel
- Leeds Marriott Hotel
Ticket Office
- Mon - Sat: 04:45 - 23:59
- Sun: 06:45 - 22:30
Bike Parking
- Storage sheltered: No
- Storage location: Platform 0 / 1 Platform 6 / 8 behind the lift Platform 12 / 15 Short stay car park
- Storage CCTV: Yes
Information Desk
- Located on the North Concourse near the Wellington Street entrance. Open daily from 08:00 to 21:00.
Public transit options for Leeds
- Bus lines: 1, 16, 201, 229, 34, 5, 60, A1
- Train lines: Northern, TransPennine Express
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sat: 05:00 - 21:20
- Sun: 07:30 - 21:20
Wifi
- Free Wi-Fi available in the station.
Shopping
- Type of shops available: WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Pumpkin Cafe, AMT Coffee,.Greggs, Centurion,Destination 1850 and M&S
Parking
- Car Park: Short stay
Dining
- Caffè Nero
- Costa Coffee
- Pumpkin Cafe Shop
- AMT Coffee
- Burger King
- The Centurion
- Destination 1850
- Pasta Station
Taxis
- Taxi: Newcastle is a large station, taxis are available 24/7 from the station taxi rank.
Accessibility
- Step-free access throughout station, elevators, accessible ticket machine, wheelchairs available.
WC
- Toilets Location: The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3/4.
- Baby changing facilities: Yes
Hotel
- The County Hotel, Newcastle
- Hampton by Hilton Newcastle
- Royal Station Hotel
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Ticket Office
- Mon - Sat: 05:00 - 21:20
- Sun: 07:30 - 21:20
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
- Storage CCTV: Yes
Information Desk
- Information desk is available in the main station building on the concourse.
Public transit options for Newcastle
- Metro lines: Green, Yellow
- Bus lines: 1, 8, 10, 11, 12, 12A, 22, 22X, 30, 31, 38, 131
- Train lines: LNER, CrossCountry, TransPennine Express, Northern
- Location for Rail Replacement Services: Rail Replacement Coaches leave from the front of the station.
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 08:00 - 19:00 For Advance Purchases, the opening hours are: Mon - Fri 08:00 until 19:00. Sat 08:00 until 18:00. Sun 09:00 until 18:00
Parking
- Car Park: Station Short Stay Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible machines are available on the main concourse
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff.
- National key toilets: Yes
- National key toilets location: The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Within station, within car park, and next to the ticket office
- Storage CCTV: Yes
Public transit options for York
- Location for Rail Replacement Services: Pick Up / Drop Off at Bus Stand E outside the Principal Hotel
LNER destinations
Not sure where to begin your LNER adventure? Check out these popular LNER destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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