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Provider information and services
c2c
About
c2c is a train company based in the United Kingdom. It operates services from London Fenchurch Street to destinations in East London and Essex, including Southend, Basildon, and Grays. c2c offers a range of train types, including the Class 357 Electrostar, Class 312 Electrostar, and Class 315 Electrostar. These trains are modern and comfortable, with air conditioning, power sockets, and free Wi-Fi. c2c also offers a range of ticket types, including Anytime, Off-Peak, and Advance tickets. Onboard facilities include a café bar, toilets, and luggage storage. The most popular routes for c2c are London Fenchurch Street to Southend Central, London Fenchurch Street to Basildon, and London Fenchurch Street to Grays.
Luggage & cancellation policy
Luggage included
2 pieces of hand luggage included in ticket price
Luggage storage
Overhead racks and designated luggage areas between seats
Cancellation Policy
Cancellation possible according to ticket type conditions
Refund
Full refund provided for canceled trains
Amenities on board the train
Wifi
Food sold onboard
Bar/bistro service available on most trains offering snacks, drinks, and light meals
Seat reservation
Seat reservations mandatory and included in ticket price for high-speed trains, optional for regional trains
Toilets
USB plugs
Accessibility
Wheelchair spaces and assistance available for passengers with reduced mobility
Pets
Small pets in carriers travel free, larger dogs require paid ticket and muzzle, service animals free
Quiet zone
Popular routes
c2c train tickets
Select the route
Showing the fastest and cheapest results for Nov 30
c2c
01:27PM0h34
Laindon (LAI)02:01PMLondon Fenchurch Street (FST)
$121One-way
0 transfers
c2c
08:25AM0h38
Laindon (LAI)09:03AMLondon Fenchurch Street (FST)
$121One-way
0 transfers
About C2C
C2C is a transport provider that offers train services in the United Kingdom. The company operates on the London, Tilbury and Southend Railway line, which connects London with the Essex coast. C2C provides a frequent and reliable service, with trains running every 15 minutes during peak hours. The company prides itself on its customer service, with staff trained to assist passengers with any queries or issues they may have. C2C also offers a range of ticketing options, including mobile tickets and smartcards, making it easy for passengers to travel without the need for paper tickets. Overall, C2C is a popular and well-regarded transport provider, offering a convenient and efficient way to travel between London and the Essex coast.
C2C and Omio
Omio is a travel booking platform that offers a range of transportation options to customers. One of the transportation options that Omio offers is C2C, or "Coast to Coast" trains. Omio partners with various train companies, including C2C, to provide customers with a seamless booking experience. Through the Omio platform, customers can search for and book C2C train tickets, as well as compare prices and schedules with other transportation options. The partnership between Omio and C2C allows customers to easily access and book train travel along the English coast, providing a convenient and efficient way to explore the region.
C2C Popular Routes
C2C, or Coast to Coast, is a popular route for hikers and cyclists that spans 140 miles across northern England. Starting in the seaside town of Whitehaven on the west coast, the route takes you through the stunning Lake District National Park, across the Pennines and finishes in the historic town of Tynemouth on the east coast. Along the way, you'll encounter breathtaking scenery, charming villages, and challenging terrain. The C2C is a bucket list adventure for many outdoor enthusiasts and offers a unique way to experience the beauty of England's countryside.
Ticket Types C2C
- Off-Peak Ticket: Enjoy discounted fares when traveling during off-peak hours on C2C trains.
- Anytime Ticket: Travel at any time on your chosen date with this flexible ticket from C2C.
- Super Off-Peak Ticket: Save even more with this ticket type, which offers discounted fares during specific off-peak periods on C2C trains.
- Advance Ticket: Book in advance and secure your seat on a specific C2C train at the best available price.
- First Class Ticket: Experience added comfort and luxury with access to first-class amenities, including spacious seating and complimentary food and drinks on C2C trains.
- Standard Class Ticket: Travel comfortably in the standard class carriage on C2C trains.
- Weekend Ticket: Perfect for leisure travelers, this ticket allows unlimited travel on C2C trains during the weekend.
- Group Ticket: Save money when traveling in a group with discounted rates on C2C trains.
- Season Ticket: Ideal for regular commuters, this ticket offers unlimited travel on C2C trains within a specified period.
- Child Ticket: Purchase a ticket at a reduced fare for children under a certain age on C2C trains.
Please note that ticket types and availability may vary based on the specific route and service provided by C2C.
C2C onboard Facilities
Onboard facilities available from C2C include free Wi-Fi, air conditioning, comfortable seating, power sockets, and bicycle storage. Some trains also have catering services and onboard toilets.
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Popular c2c routes
London to Southend-on-Sea train
from $11
Direct trains available
0h50 average duration
9trains per day
Served by
- Abellio Greater Anglia
- c2c
Southend Central (SOC) to London Fenchurch Street (FST) train
from $16
Direct trains available
0h52 average duration
9trains per day
Served by
- Abellio Greater Anglia
- c2c
Thorpe Bay (TPB) to London Fenchurch Street (FST) train
from $11
Direct trains available
0h54 average duration
7trains per day
Served by
- Abellio Greater Anglia
- c2c
London Fenchurch Street (FST) to Southend Central (SOC) train
from $11
Direct trains available
0h51 average duration
7trains per day
Served by
- c2c
- Abellio Greater Anglia
London Fenchurch Street (FST) to Thorpe Bay (TPB) train
from $11
Direct trains available
0h58 average duration
7trains per day
Served by
- c2c
Tilbury Town (TIL) to London Fenchurch Street (FST) train
from $7
Direct trains available
0h39 average duration
8trains per day
Served by
- c2c
Southend-on-Sea to London train
from $10
Direct trains available
0h52 average duration
11trains per day
Served by
- c2c
- Abellio Greater Anglia
London Fenchurch Street (FST) to Laindon (LAI) train
from $6
Direct trains available
0h29 average duration
6trains per day
Served by
- c2c
- Tfl Rail
London Fenchurch Street (FST) to Tilbury Town (TIL) train
from $7
Direct trains available
0h37 average duration
8trains per day
Served by
- c2c
Barking to Basildon train
from $7
Direct trains available
0h17 average duration
5trains per day
Served by
- c2c
c2c FAQs
Everything you need to know to travel with c2c: amenities, cancellation policy, luggage allowance and more
c2c operates services from London Fenchurch Street to destinations in Essex such as Southend, Basildon, and Grays, connecting key points across the region.
c2c trains offer wheelchair spaces and assistance for passengers with reduced mobility, ensuring accessible travel options.
You can cancel your train with c2c, but it's subject to the specific conditions of your ticket type.
With c2c, there is no formal check-in process required; just board the train with your valid ticket.
If you miss your connection due to a delay, c2c does provide compensation.
Refunds with c2c are typically processed within 30 days, but only Base or Flex tickets are refundable with a fee, while Economy and Super Economy tickets are non-refundable.
You have 28 days to submit your compensation request with c2c.
If your train with c2c is delayed, you may be eligible for compensation for your inconvenience.
For train delays with c2c exceeding 120 minutes, passengers are compensated with 50% of the ticket price.
For a train delay with c2c between 60-119 minutes, compensation is 25% of the ticket price.
c2c trains primarily operate from London Fenchurch Street station.
You can store your luggage on a c2c train using the overhead racks and designated luggage areas between seats, with 2 pieces of hand luggage included in the ticket price.
You do not need to bring your passport when traveling with c2c within the UK, as it operates domestic rail services.
Small pets in carriers can travel for free on c2c trains, while larger dogs require a paid ticket and must be muzzled. Service animals travel free of charge with c2c.
Yes, with c2c, a full refund is provided if your train is canceled.
Advance tickets with c2c are generally non-refundable, while Off-Peak and Anytime tickets usually offer the flexibility to be refunded, subject to an admin fee.
C2c trains are equipped with USB plugs for passenger convenience.
Subway tickets cannot be purchased onboard the c2c train.
C2c does not offer compensation for delays caused by weather or strikes.
Yes, c2c trains offer onboard WiFi for passengers.
c2c offers quiet zones on their trains, providing a comfortable space for travelers seeking a peaceful journey.
station information and services
Most popular c2c train stations
Amenities at train station
Wifi
Shopping
Parking
Dining
ATM
Accessibility
WC
Hotel
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Car Rental
Information Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:30 Saturday 06:45 - 19:30 Sunday 08:30 - 17:00
Distance to city center
3 kmShopping
- Type of shops available: Wide range of shops
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: The main entrance is the only entrance that has step free access. There is a lift to take you from the entrance to the station concourse and platform levels. Please note there is no step free access from the Coopers Road entrance to the station.
- Accessible public telephones: Located on main concourse
- Accessible taxis: Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs are always available from Main station reception or from any member of station staff.
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located by the lifts at the left hand side of the Main Entrance to the station. The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station. These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
- National key toilets: Yes
- National key toilets location: There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
- Baby changing facilities: Yes
Information Desk
- Information available from staff: Yes - from information point
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Fenchurch Street
- Onward travel information: Rail replacement buses will stop outside HSBC on Fenchurch Street. Aldgate Bus Station. Details of the buses serving Fenchurch Street and Aldgate area, and the Bus Stops they are using is available here
- Metro: London Underground (Circle Line and District Line) at Tower Hill - 200m from the Tower Hill exit London Underground (Metropolitan Line, Circle Line) at Aldgate - 300m from Fenchurch Place exit. Docklands Light Railway at Tower Gateway - 300m from the Tower Hill exit.
Amenities at train station
Wifi
LockersParkingDiningATM
TaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingInformation Desk
Luggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 8:00 PM Monday - Friday
- 8:00 AM - 6:00 PM Saturday
- 9:00 AM - 5:00 PM Sunday
Number of platforms
3Wifi
- Free
Parking
- Parking is available 24/7 with access from Station Way.
Dining
- The Beehive
- The Edge Basildon
Taxis
- Outside the main entrance.
Accessibility
- Ramps, restrooms.
WC
- £0.30
Hotel
- Holiday Inn Basildon
- Premier Inn Basildon South Hotel
- Travelodge Basildon
Lost and Found Office
- Located in the main concourse
Information Desk
- Located in the main concourse
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, ticket office, and waiting area
- Platforms 1-3 for C2C services
Public transit options for Basildon
- Bus: Several local bus services available
- Train: C2C services to London and Southend
Amenities at train station
WifiShoppingParkingATMAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 20:30 Saturday 06:15 - 20:45 Sunday 07:30 - 21:00
Distance to city center
2 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is available from the street level to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 3 . The National key toilets are located on Platform 3; access must be requested at the Ticket Office.
- National key toilets: Yes
- National key toilets location: Platform 3. Access must be requested at the ticket office.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside main station entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Laindon
- Location for Rail Replacement Services: Bus stops outside main station entrance (Shoeburyness bound)
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWC
LoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 21:30 Saturday 05:15 - 21:45 Sunday 06:15 - 21:15
Distance to city center
1 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
- Accessible taxis: Operated by local companies. Pre-booking advised
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platforms 1 and 2. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Platform 1. This can be accessed using a radar key.
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets
Lounge
- Waiting rooms location: Platforms 1 & 2
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside station entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Benfleet
- Location for Rail Replacement Services: Bus stops on Ferry Road outside front of station: - If travelling towards London, Stop E - If travelling towards Southend, Stop A
Amenities at train station
WifiParkingDiningATMAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 20:00 Saturday 06:15 - 20:00 Sunday 07:15 - 19:30
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Lifts are available to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platforms 1 & 2. The National key toilet is located on the Main Concourse beside the Ticket Office; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Toilet is on main concourse beside the ticket office. This can be accessed using a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: In drop off car park
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Leigh-on-Sea
- Location for Rail Replacement Services: Bus stops outside station entrance at Bus stop B
c2c destinations
Not sure where to begin your c2c adventure? Check out these popular c2c destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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