Canterbury to London train with Southeastern

Wi-Fi and ATMs

Wi-Fi is available at Heathrow Terminals 2 & 3. ATMs are available at Heathrow Terminals 2 & 3.

Tickets and information

Ticket office support is available at Heathrow Terminals 2 & 3.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Heathrow Terminals 2 & 3: Parking, WC.

Accessibility

Accessibility facilities are available at Heathrow Terminals 2 & 3: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains, Accessible ticket machines: There are accessible ticket machines at this station, Accessible toilets: Yes, Ramp for train access: No, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at London Liverpool Street.

Wi-Fi and ATMs

Wi-Fi is available at London Liverpool Street. ATMs are available at London Liverpool Street.

Tickets and information

Ticket office support is available at London Liverpool Street. Information desks are information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office, Helpline Contact: 0800 028 28 78, Passenger Information Systems: Departure screens, Announcements, Arrival screens.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at London Liverpool Street: Parking, WC.

Bike and car services

Available at London Liverpool Street: Bike Parking, Bike Rental, Car Rental.

Accessibility

Accessibility facilities are available at London Liverpool Street: Staff help available: Yes, Step free access coverage: Yes, Step free access note: All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops, Accessible taxis: Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours), Accessible ticket machines: There are accessible ticket machines at this station, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: Monday - Sunday 24 Hours a Day, Impaired mobility set down / pick up points available: Yes.

Tickets and information

Ticket office support is available at Heathrow Terminal 5.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Heathrow Terminal 5: Parking.

Accessibility

Accessibility facilities are available at Heathrow Terminal 5: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains, Accessible ticket machines: There are accessible ticket machines at this station, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Wi-Fi and ATMs

Wi-Fi is available at Heathrow Terminal 4. ATMs are available at Heathrow Terminal 4.

Tickets and information

Ticket office support is available at Heathrow Terminal 4.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Heathrow Terminal 4: Parking, WC.

Accessibility

Accessibility facilities are available at Heathrow Terminal 4: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains, Accessible ticket machines: There are accessible ticket machines at this station, Accessible toilets: Yes, Ramp for train access: No, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at London Charing Cross.

Wi-Fi and ATMs

ATMs are available at London Charing Cross.

Tickets and information

Ticket office support is available at London Charing Cross. Information desks are information available from staff: Yes - from information point,Yes - from ticket office, Passenger Information Systems: Departure screens, Announcements, Arrival screens.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at London Charing Cross: Parking, WC.

Bike and car services

Available at London Charing Cross: Bike Parking, Bike Rental, Car Rental.

Accessibility

Accessibility facilities are available at London Charing Cross: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Yes, the station is all on one level and all platforms are reachable by disabled passengers, Accessible public telephones: On the central passage in the main concourse, Accessible taxis: Accessible taxis are located outside the front of the station, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: On the concourse in front of the ticket office, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: Yes.

Food and drink

Food and drink options are available at London Waterloo.

Wi-Fi and ATMs

Wi-Fi is available at London Waterloo. ATMs are available at London Waterloo.

Tickets and information

Ticket office support is available at London Waterloo. Information desks are information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office, Passenger Information Systems: Departure screens, Announcements, Arrival screens.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at London Waterloo: Parking, WC.

Bike and car services

Available at London Waterloo: Bike Parking, Bike Rental, Car Rental.

Accessibility

Accessibility facilities are available at London Waterloo: Staff help available: Yes, Step free access coverage: Yes, Step free access note: There is step free access from the main concourse to all platforms, shops and facilities. Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank, Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided, Accessible taxis: Accessible taxis are available from the taxi rank on Cab Road / Station Approach, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: Yes.

Food and drink

Food and drink options are available at London Waterloo East.

Tickets and information

Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at London Waterloo East: Parking, WC.

Bike and car services

Available at London Waterloo East: Bike Parking, Bike Rental, Car Rental.

Accessibility

Accessibility facilities are available at London Waterloo East: Staff help available: Yes, Step free access coverage: No, Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Waterloo East is only through use of lift at Waterloo Main. Ramps access to the platforms is steep. There is no ticket office. Full ticket office facilities available in Waterloo Main station. There is an entrance from Southwark underground station but this involves either steps or an escalator. There is also a step only access available from the Sandall Street entrance onto the overbridge connection between Waterloo East and Waterloo main stations. Taxis and direct road access only available from Waterloo main station which is connected via ramps and an overbridge to Waterloo East station, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible Black Cabs are available from the taxi rank adjacent to the Cab Road exit from Waterloo Main station, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: On overbridge from Waterloo Main station, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: Assistance/Help available from station staff from First to Last trains, Impaired mobility set down / pick up points available: No.

Food and drink

Food options include: Wasabi, The Beer House, Barburrito, Upper Crust, The Mad Bishop & Bear (Fullers), The Pasty Shop, Burger King, Pret a Manger, The Savanna, Soboro Bakery, & more

Wi-Fi and ATMs

Free Wi-Fi in the station. ATMs are located next to the ticket office.

Tickets and information

The ticket office is open 24/7. Information desks are located near Platform 1.

Luggage and lost property

Luggage storage is luggage lockers are located near the taxi stand beside Platform 11. . Lost and found is available at the station.

Parking, taxis and toilets

Available at London Paddington: Parking, Taxis, WC.

Bike and car services

Available at London Paddington: Bike Parking, Bike Rental, Car Rental.

Accessibility

Accessibility facilities are available at London Paddington: Wheelchair access, escalators, elevators.

Shops, hotels and contact

Nearby hotels include Hilton London Paddington, Mercure London Paddington Hotel, The Pilgrm.

Food and drink

Food and drink options are available at Lewisham.

Wi-Fi and ATMs

ATMs are available at Lewisham.

Tickets and information

Ticket office support is available at Lewisham. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Lewisham: Parking, WC.

Bike and car services

Available at Lewisham: Bike Parking, Car Rental.

Accessibility

Accessibility facilities are available at Lewisham: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Category A. This station has step free access to all platforms - Direct access via lift to platforms 1,3 & 4 from subway. Step free access to platform 2 via booking hall and lift to platform 3, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: station forecourt/ booking hall, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: Assistance/Help available from station staff from First to Last trains, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Woolwich Arsenal.

Wi-Fi and ATMs

ATMs are available at Woolwich Arsenal.

Tickets and information

Ticket office support is available at Woolwich Arsenal. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Woolwich Arsenal: Parking, WC.

Bike and car services

Available at Woolwich Arsenal: Bike Parking.

Accessibility

Accessibility facilities are available at Woolwich Arsenal: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Category A. This station has step free access to all platforms - Step free access to both platforms via lifts from the DLR station. Stepped access to both platforms via booking hall and station overbridge. Step free access from Car Park to Platform 1 via side gate with call device, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis (Black cabs) are available from the taxi rank, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: in booking hall, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: Assistance/Help available from station staff from First to Last trains, Impaired mobility set down / pick up points available: Yes.

Food and drink

Food and drink options are available at Elephant & Castle.

Wi-Fi and ATMs

Wi-Fi is available at Elephant & Castle. ATMs are available at Elephant & Castle.

Tickets and information

Ticket office support is available at Elephant & Castle.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Elephant & Castle: Parking, WC.

Bike and car services

Available at Elephant & Castle: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Elephant & Castle: Staff help available: Yes, Step free access coverage: No, Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance, Accessible taxis: No, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details, Accessible toilets: No, Ramp for train access: No, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Eltham.

Wi-Fi and ATMs

ATMs are available at Eltham.

Tickets and information

Ticket office support is available at Eltham. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Eltham: Parking, WC.

Bike and car services

Available at Eltham: Bike Parking.

Accessibility

Accessibility facilities are available at Eltham: Staff help available: Yes, Step free access coverage: No, Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms and interchange between platforms from booking hall via moderate but long ramps, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: On the station forecourt and in the booking hall, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: Yes.

Food and drink

Food options include: Burger King, Caffè Nero, Nando's, The Signal Box, Delice de France, Tortilla, Starbucks, AMT Coffee, Upper Crust, Camden Food Co., & many more

Wi-Fi and ATMs

Free public Wi-Fi available. ATMs are located in various points in the station.

Tickets and information

The ticket office is open Mon - Fri: 06:00 - 00:00, Sat: 06:00 - 23:00, Sun: 07:00 - 00:00. Information desks are located near the center of the station's main concourse.

Luggage and lost property

Luggage storage is excess Baggage Co luggage storage is located near the entrance to Platform 16 and is open daily from 08:00 to 21:00. Lost and found is available at the station.

Parking, taxis and toilets

Available at London Euston: Taxis, WC.

Bike and car services

Available at London Euston: Bike Parking, Bike Rental, Car Rental.

Accessibility

Accessibility facilities are available at London Euston: Station is fully accessible, and passengers can request assistance at the mobility assistance reception desk.

Shops, hotels and contact

Nearby hotels include Hilton London Euston, The Wesley Euston Hotel, Travelodge London Central Euston.

Food and drink

Food and drink options are available at Woolwich Dockyard.

Tickets and information

Ticket office support is available at Woolwich Dockyard. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Woolwich Dockyard: Parking, WC.

Bike and car services

Available at Woolwich Dockyard: Bike Parking.

Accessibility

Accessibility facilities are available at Woolwich Dockyard: Staff help available: Yes, Step free access coverage: No, Step free access note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform for services away from London. There is no step free access to Platform 1.Step only access to platform 1 for services towards London. Only step access between platforms via station footbridge. No step free interchange between platforms, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: by entrance to platform 1, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Denmark Hill.

Wi-Fi and ATMs

Wi-Fi is available at Denmark Hill.

Tickets and information

Ticket office support is available at Denmark Hill.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Denmark Hill: Parking, WC.

Bike and car services

Available at Denmark Hill: Bike Parking.

Accessibility

Accessibility facilities are available at Denmark Hill: Staff help available: Yes, Step free access coverage: Yes, Step free access note: This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at St Mary Cray.

Tickets and information

Ticket office support is available at St Mary Cray. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at St Mary Cray: Parking, WC.

Bike and car services

Available at St Mary Cray: Bike Parking.

Accessibility

Accessibility facilities are available at St Mary Cray: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: booking hall, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food options include: The Ivy in the Park, Roka Canary Wharf

Wi-Fi and ATMs

Free.

Tickets and information

Ticket office support is available at Canary Wharf Station. Information desks are located in the main concourse.

Luggage and lost property

Luggage storage is available at Canary Wharf Station. Lost and found is available at the station.

Parking, taxis and toilets

Available at Canary Wharf Station: Parking, Taxis, WC.

Bike and car services

Available at Canary Wharf Station: Bike Rental.

Accessibility

Accessibility facilities are available at Canary Wharf Station: Ramps, restrooms.

Shops, hotels and contact

Nearby hotels include Hilton London Canary Wharf, Novotel London Canary Wharf, London Marriott Hotel Canary Wharf.

Food and drink

Food and drink options are available at London Blackfriars.

Wi-Fi and ATMs

Wi-Fi is available at London Blackfriars. ATMs are available at London Blackfriars.

Tickets and information

Ticket office support is available at London Blackfriars.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at London Blackfriars: Parking, Taxis, WC.

Bike and car services

Available at London Blackfriars: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at London Blackfriars: Staff help available: Yes, Step free access coverage: Yes, Step free access note: This is a Category A station: This station has step-free level access to all platforms iva lifts. Assistance Meeting Point is the Ticket Office, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed, Impaired mobility set down / pick up points available: Yes.

Food and drink

Food and drink options are available at Tottenham Hale.

Wi-Fi and ATMs

Wi-Fi is available at Tottenham Hale.

Tickets and information

Ticket office support is available at Tottenham Hale. Information desks are information available from staff: Yes - from ticket office, Helpline Contact: 0800 028 28 78, Passenger Information Systems: Departure screens, Announcements, Arrival screens.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Tottenham Hale: Parking, WC.

Bike and car services

Available at Tottenham Hale: Bike Parking.

Accessibility

Accessibility facilities are available at Tottenham Hale: Staff help available: Yes, Step free access coverage: Yes, Accessible taxis: Details of nearest taxis are shown on station information poster, Accessible ticket machines: There are accessible ticket machines at this station, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink

Food options include: Tapa Tapa, Zero Sette Restaurant

Wi-Fi and ATMs

Free.

Tickets and information

Ticket office support is available at Custom House Station. Information desks are located near the main entrance.

Parking, taxis and toilets

Available at Custom House Station: Parking, Taxis, WC.

Bike and car services

Available at Custom House Station: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Custom House Station.

Shops, hotels and contact

Nearby hotels include Aloft London Excel, Novotel London Excel, ibis London Excel Docklands.

Food and drink

Food and drink options are available at Seven Sisters.

Wi-Fi and ATMs

Wi-Fi is available at Seven Sisters. ATMs are available at Seven Sisters.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Seven Sisters: Parking, WC.

Bike and car services

Available at Seven Sisters: Bike Parking.

Accessibility

Accessibility facilities are available at Seven Sisters: Staff help available: Yes, Step free access coverage: No, Step free access note: Stairs to platform 1 Stairs and escalator to platform 2, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: Located in subway. Please speak with station staff to access this machine, Ramp for train access: No, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Charlton.

Tickets and information

Ticket office support is available at Charlton. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Charlton: Parking, WC.

Bike and car services

Available at Charlton: Bike Parking.

Accessibility

Accessibility facilities are available at Charlton: Staff help available: Yes, Step free access coverage: No, Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Lift access to platform 1 for services to London, ramped access to platform 2 for services away from London.Step free interchange via road is about 220 metres, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: The ticket machine is at the front of the station building, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Kew Gardens.

Wi-Fi and ATMs

Wi-Fi is available at Kew Gardens. ATMs are available at Kew Gardens.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Kew Gardens: Parking, WC.

Bike and car services

Available at Kew Gardens: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Kew Gardens: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards, Accessible toilets: No, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food options include: Number One Thai Restaurant, Brasserie Vacherin

Wi-Fi and ATMs

Free. ATMs are available in the train station.

Tickets and information

Ticket office support is available at Sutton. Information desks are located in the main concourse.

Luggage and lost property

Luggage storage is available at Sutton. Lost and found is available at the station.

Parking, taxis and toilets

Available at Sutton: Parking, Taxis, WC.

Bike and car services

Available at Sutton: Bike Parking, Car Rental.

Accessibility

Accessibility facilities are available at Sutton: Ramps, restrooms.

Shops, hotels and contact

Nearby hotels include Holiday Inn London - Sutton, Travelodge London Sutton, Premier Inn London Sutton Hotel.

Food and drink

Food and drink options are available at Clapham Junction.

Wi-Fi and ATMs

ATMs are available at Clapham Junction.

Tickets and information

Ticket office support is available at Clapham Junction.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Clapham Junction: Parking, Taxis, WC.

Bike and car services

Available at Clapham Junction: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Clapham Junction: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Step free access available through Brighton Yard entrance to all platforms via lifts. Step free access available through Grant Road entrance to platform 1 and 2 via lifts, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: Yes.

Food and drink

Food and drink options are available at Farringdon.

Tickets and information

Ticket office support is available at Farringdon.

Parking, taxis and toilets

Available at Farringdon: Parking.

Bike and car services

Available at Farringdon: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Farringdon: Staff help available: Yes, Step free access coverage: Yes, Step free access note: This station has step-free access to all platforms including level boarding to Thameslink trains from Zone C on both platforms. Manual ramps are available for other zones and for London Underground services, Accessible taxis: Contact taxi operator directly, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Herne Hill.

Wi-Fi and ATMs

ATMs are available at Herne Hill.

Tickets and information

Ticket office support is available at Herne Hill. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Herne Hill: Parking, WC.

Bike and car services

Available at Herne Hill: Bike Parking.

Accessibility

Accessibility facilities are available at Herne Hill: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Category A. This station has step free access to all platforms - Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: booking hall/ subway, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: Monday - Friday 06:00 - 23:59 Saturday 06:00 - 23:59 Sunday 06:00 - 23:59, Impaired mobility set down / pick up points available: Yes.

Food and drink

Food and drink options are available at Wimbledon.

Wi-Fi and ATMs

Wi-Fi is available at Wimbledon. ATMs are available at Wimbledon.

Tickets and information

Ticket office support is available at Wimbledon. Information desks are information available from staff: Yes - from information point, Helpline Contact: 0800 5282100.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Wimbledon: Parking, Taxis, WC.

Bike and car services

Available at Wimbledon: Bike Parking.

Accessibility

Accessibility facilities are available at Wimbledon: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Step-free category A Station - This station has step-free access to all platforms, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at London Cannon Street.

Tickets and information

Ticket office support is available at London Cannon Street. Information desks are information available from staff: Yes - from help point,Yes - from ticket office, Passenger Information Systems: Departure screens, Announcements, Arrival screens.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at London Cannon Street: Parking, WC.

Bike and car services

Available at London Cannon Street: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at London Cannon Street: Staff help available: Yes, Step free access coverage: Yes, Step free access note: There is step free access to the left of the front entrance on Cannon Street. A lift opposite platform 1 connects the upper and lower concourses, Accessible public telephones: Available during station opening hours, Accessible taxis: Accessible taxis are located on Dowgate Hill, left of the station, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: Available during station opening hours, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: During station opening hours, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at City Thameslink.

Wi-Fi and ATMs

Wi-Fi is available at City Thameslink.

Tickets and information

Ticket office support is available at City Thameslink.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at City Thameslink: Parking, Taxis, WC.

Bike and car services

Available at City Thameslink: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at City Thameslink: Staff help available: Yes, Step free access coverage: Yes, Step free access note: This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details, Accessible toilets: Yes, Ramp for train access: No, Wheelchairs available: Yes, Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Penge East.

Tickets and information

Ticket office support is available at Penge East. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Penge East: Parking, WC.

Bike and car services

Available at Penge East: Bike Parking, Car Rental.

Accessibility

Accessibility facilities are available at Penge East: Staff help available: Yes, Step free access coverage: No, Step free access note: Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London from main entrance. Step free access to platform 2 for services away from London via Lindon Grove - No step free interchange between platforms but stepped access via station footbridge is available, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: booking hall/ platform 1, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Loughborough Junction.

Wi-Fi and ATMs

Wi-Fi is available at Loughborough Junction.

Tickets and information

Ticket office support is available at Loughborough Junction.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Loughborough Junction: Parking.

Bike and car services

Available at Loughborough Junction: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Loughborough Junction: Staff help available: Yes, Step free access coverage: No, Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the station entrance, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details, Ramp for train access: No, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Camden Road.

Wi-Fi and ATMs

Wi-Fi is available at Camden Road.

Tickets and information

Ticket office support is available at Camden Road. Information desks are information available from staff: Yes - from information point, Helpline Contact: 0343 222 1234, Passenger Information Systems: Departure screens, Announcements.

Parking, taxis and toilets

Available at Camden Road: Parking.

Bike and car services

Available at Camden Road: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Camden Road: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Accessibility category A. This station has lift access to both platforms, Accessible taxis: contact taxi operator directly, Accessible ticket machines: There are accessible ticket machines at this station, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Peckham Rye.

Tickets and information

Ticket office support is available at Peckham Rye.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Peckham Rye: Parking, WC.

Bike and car services

Available at Peckham Rye: Bike Parking, Bike Rental, Car Rental.

Accessibility

Accessibility facilities are available at Peckham Rye: Staff help available: Yes, Step free access coverage: No, Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the Ticket Office, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details, Accessible toilets: No, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at White Hart Lane.

Wi-Fi and ATMs

Wi-Fi is available at White Hart Lane.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at White Hart Lane: Parking.

Bike and car services

Available at White Hart Lane: Bike Parking.

Accessibility

Accessibility facilities are available at White Hart Lane: Staff help available: Yes, Step free access coverage: Yes, Accessible ticket machines: There are accessible ticket machines at this station, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink

Food options include: Caffè Nero, Starbucks, The Pasty Shop, Upper Crust, Giraffe World Kitchen, Black Sheep Coffee, Hotel Chocolat, Leon, Pret a Manger, Wasabi, & more

Wi-Fi and ATMs

Free, unlimited Wi-Fi in the station. . ATMs are located near Platforms 11 and 10, just past Caffé Nero.

Tickets and information

The ticket office is open Mon - Fri: 05:00 - 01:36, Sat: 05:00 - 00:36, Sun: 05:30 - 01:36. Information desks are located near the main entrance.

Luggage and lost property

Luggage storage is located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00. Lost and found is available at the station.

Parking, taxis and toilets

Available at London Kings Cross: Parking, Taxis, WC.

Bike and car services

Available at London Kings Cross: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at London Kings Cross: There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.

Shops, hotels and contact

Nearby hotels include Point A Hotel, London Kings Cross St Pancras, Premier Inn London Kings Cross Hotel, St. Pancras Renaissance Hotel London.

Food and drink

Food and drink options are available at Mill Hill Broadway.

Wi-Fi and ATMs

Wi-Fi is available at Mill Hill Broadway.

Tickets and information

Ticket office support is available at Mill Hill Broadway.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Mill Hill Broadway: Parking.

Bike and car services

Available at Mill Hill Broadway: Bike Parking.

Accessibility

Accessibility facilities are available at Mill Hill Broadway: Staff help available: Yes, Step free access coverage: No, Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the Ticket Office hall next to the gateline, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed, Impaired mobility set down / pick up points available: Yes.

Food and drink

Food and drink options are available at West Dulwich.

Tickets and information

Ticket office support is available at West Dulwich. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at West Dulwich: Parking.

Bike and car services

Available at West Dulwich: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at West Dulwich: Staff help available: Yes, Step free access coverage: No, Step free access note: Category C. This station does not have step free access. Steps to all platforms, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: station forecourt, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at New Cross Gate.

Wi-Fi and ATMs

Wi-Fi is available at New Cross Gate.

Tickets and information

Ticket office support is available at New Cross Gate.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at New Cross Gate: Parking.

Bike and car services

Available at New Cross Gate: Bike Parking.

Accessibility

Accessibility facilities are available at New Cross Gate: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Step-free access to all platforms from concourse. One step from street to Ticket Office only, Accessible ticket machines: There are accessible ticket machines at this station, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Wi-Fi and ATMs

Wi-Fi is available at Norwood Junction. ATMs are available at Norwood Junction.

Tickets and information

Ticket office support is available at Norwood Junction.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Norwood Junction: Parking, WC.

Bike and car services

Available at Norwood Junction: Bike Parking.

Accessibility

Accessibility facilities are available at Norwood Junction: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Step free access from main entrance to Ticket Office and platform 1 only. Subway with steps to all other platforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway outside station. Nearest step-free stations are Anerley, West Norwood or East Croydon, Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station, Accessible ticket machines: There are accessible ticket machines at this station, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Wembley Stadium.

Wi-Fi and ATMs

Wi-Fi is available at Wembley Stadium.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Wembley Stadium: Parking.

Bike and car services

Available at Wembley Stadium: Bike Parking.

Accessibility

Accessibility facilities are available at Wembley Stadium: Staff help available: No, Step free access coverage: Yes, Step free access note: Step Free Access Category B1. Flat access to all platforms via lifts or flat access routes from the road, Accessible ticket machines: There are accessible ticket machines at this station, Ramp for train access: No, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Shops, hotels and contact

Nearby hotels include Travelodge Wembley High Road.

Food and drink

Food and drink options are available at Wembley Central.

Wi-Fi and ATMs

Wi-Fi is available at Wembley Central.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Wembley Central: Parking, WC.

Bike and car services

Available at Wembley Central: Bike Parking.

Accessibility

Accessibility facilities are available at Wembley Central: Staff help available: No, Step free access coverage: Yes, Step free access note: Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only, Accessible taxis: Contact taxi operator directly, Accessible ticket machines: There are accessible ticket machines at this station, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Shops, hotels and contact

Nearby hotels include Travelodge Wembley High Road.

Food and drink

Food and drink options are available at Deptford.

Tickets and information

Ticket office support is available at Deptford. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Deptford: Parking.

Bike and car services

Available at Deptford: Bike Parking.

Accessibility

Accessibility facilities are available at Deptford: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs from booking hall, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: booking hall, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Brixton.

Tickets and information

Ticket office support is available at Brixton. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Brixton: Parking.

Bike and car services

Available at Brixton: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Brixton: Staff help available: Yes, Step free access coverage: No, Step free access note: Category C. This station does not have step free access. Steps to platform 2 for services away from London via subway with shopping area. Steps to Platform 1 for services towards London via staircase on Atlantic Road, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: Platform 2, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Lee.

Tickets and information

Ticket office support is available at Lee. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Lee: Parking, WC.

Bike and car services

Available at Lee: Bike Parking.

Accessibility

Accessibility facilities are available at Lee: Staff help available: Yes, Step free access coverage: No, Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms. For services to London from Platform 1, step free access from main entrance off Station Approach Road. Step free access to Platform 2 for services away from London via steep ramp off Glenmore Row Road. Step free interchange via road and steep paths is in excess of 200 metres. There is stepped access between platforms via subway, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: There is a Ticket Vending Machine on the station forecourt, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Vauxhall.

Wi-Fi and ATMs

Wi-Fi is available at Vauxhall. ATMs are available at Vauxhall.

Tickets and information

Ticket office support is available at Vauxhall.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Vauxhall: Parking, Taxis.

Bike and car services

Available at Vauxhall: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Vauxhall: Staff help available: Yes, Step free access coverage: Yes, Step free access note: Step-free category A Station - This station has step-free access to all platforms. Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Kentish Town.

Tickets and information

Information desks are information available from staff: Yes - from information point, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Kentish Town: Parking.

Bike and car services

Available at Kentish Town: Bike Parking, Bike Rental.

Accessibility

Accessibility facilities are available at Kentish Town: Staff help available: Yes, Step free access coverage: No, Step free access note: This station does not have step-free access, Accessible taxis: Contact taxi operator directly, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, customer service staff provide assistance where possible, Ramp for train access: No, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at Hither Green.

Tickets and information

Ticket office support is available at Hither Green. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Hither Green: Parking, WC.

Bike and car services

Available at Hither Green: Bike Parking, Car Rental.

Accessibility

Accessibility facilities are available at Hither Green: Staff help available: Yes, Step free access coverage: No, Step free access note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platforms 4&5 via steep ramps for some services to and from London. There is no step free access to Platform 1,2,3 and 6. Stepped access to platform 1 via side entrance from Springbank Road. Only stepped access via footbridge to platforms 2,3 and 6. No step free interchange between platforms, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: There are two Ticket Vending Machine's on the station Booking Hall plus one on Platform 1, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.

Food and drink

Food and drink options are available at New Cross.

Wi-Fi and ATMs

ATMs are available at New Cross.

Tickets and information

Ticket office support is available at New Cross. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at New Cross: Parking, WC.

Bike and car services

Available at New Cross: Bike Parking.

Accessibility

Accessibility facilities are available at New Cross: Staff help available: Yes, Step free access coverage: No, Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. Step free access from entrance direct to platforms C and D.Step free access to platforms A and B via lifts. Step access available via bridge and subway. Short steep ramp from side entrance, Accessible public telephones: Public telephones are not wheelchair accessible, Accessible taxis: Accessible taxis are available to book, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: station forecourt/ booking hall, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Impaired mobility set down / pick up points available: No.

Food and drink