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station information and services
New Cross
Amenities at train station
Shopping
Parking
Dining
ATM
Accessibility
WC
Hotel
Lounge
Lost and Found Office
Ticket Office
Bike Parking
Information Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:45 - 19:15 Saturday 06:10 - 20:00 Sunday 08:30 - 20:00 Ticket office managed by Southeastern
Distance to city center
7 kmShopping
- Type of shops available: newspapers
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. Step free access from entrance direct to platforms C and D.Step free access to platforms A and B via lifts. Step access available via bridge and subway. Short steep ramp from side entrance.
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: station forecourt/ booking hall
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platform C- Available during staffing hours
- National key toilets: Yes
- National key toilets location: Platform c- Available during staffing hours
- Baby changing facilities: Yes
- Baby changing facilities location: Only available when staff present
Lounge
- Waiting rooms location: Heated waiting Room on the platform only available up to 7pm
Bike Parking
- Storage sheltered: Yes
- Storage location: on platform c
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transit options for New Cross
- Location for Rail Replacement Services: Bus stop V on New Cross Road.
FAQ: Travel from New Cross (NWX)
Everything you need to know about New Cross (NWX): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.
Staff help is available at New Cross station to assist passengers with reduced mobility.
Main attractions near New Cross station include Goldsmiths, University of London, and the historic Deptford Market Yard, known for its vibrant mix of shops and eateries.
Car rental services are not available at New Cross station.
The New Cross station is approximately 7.379 kilometers from the city center.
You can reach the city center from New Cross by using the Rail Replacement Services available at Bus stop V on New Cross Road.
For New Cross station, it is recommended to arrive at least 10-15 minutes early to account for any unforeseen delays and to ensure a smooth boarding process.
New Cross station is located at Amersham Vale, off New Cross Road, in New Cross, Greater London, SE14 6LD.
There is no car park available at New Cross station.
Train fares from New Cross to the nearest airport vary depending on the time of booking and travel conditions, and it is advisable to check with specific train service providers for the most accurate and current pricing.
Various rail companies operate at New Cross station, including Southeastern and London Overground services.
Passengers at New Cross can access Rail Replacement Services at Bus stop V on New Cross Road.
Traveling early morning or late evening at New Cross station is generally considered safe, with visible staff presence and surveillance measures in place to enhance security.
At New Cross station, security personnel and ticket inspections are commonly present to ensure passenger safety and compliance with fare regulations.
Yes, there are toilets at New Cross station located on Platform C, and they are available during staffing hours.
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HomeNew Cross (NWX) (Train Station): Departures and guide
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