The Omio EU Mobility Report

A new way of travel

How the pandemic changed travel

As we become accustomed to a new normal following the outbreak of the global pandemic in 2020, we wanted to take a look at our data in order to assess the role of travel in an altered world and to see how travel habits have shifted. Omio is in a unique position to do so, as we sell tickets for trains, buses, flights and ferries in 37 different countries. We believe that, for travel to fully rebound in a responsible way that is empowering for travellers, we need be open and transparent with our data.

This report looks at Omio’s booking data from 01/01/2019 to 31/12/2021 at a global level, and with country or mode-specific deep-dives. As this report is concerned with travellers’ behaviours, we have aggregated data from all individual bookings made during the specified timeframe. All of our takeaways are based on these total data amounts, and we have share the quarter on quarter percentage changes (Omio does not share total numbers). Different metrics, such as a monetary volume, distance travelled etc, have been used for different trend sections, and this is noted

Travel trends in Europe

Eight travel trends observed by Omio

1. Travel is increasingly resistant to COVID-19

Travel is recovering strongly; from the significant impact of the first COVID-19 wave in 2020, the later waves have had less and less impact on travel, with more and more people taking trips.

2. People are travelling shorter distances

Long distance (800+ km) travel is down 25% to pre- COVID-19, while mid/long distance travel (400-800 km) is a tenth lower.

3. Short-haul flights are being avoided

We saw a significant decline in short-haul flights (of less than 400 km) between 2019 to 2021.

4. Different types of transport were affected differently

Train travel significantly gained traveller shares during the COVID-variant waves while flight and bus shares dropped significantly.

5. Travellers are exploring their home country

There was a significantly lower share of international travel in 2020 and 2021 and a correlating increase in domestic travel.

6. Travel bookings are increasingly made last minute

With uncertainty during the pandemic, Omio has seen last-minute bookings nearly double , with over 20% of trips being booked on the same day that travel is happening. In 2021, the number peaked at around 25%, whereas in 2019, the number was closer to 10%.

7. Travel to top destinations was most impacted

We saw a gradual shift from the most popular routes to more long-tail ones. A small shift back has already occurred as the impact of Covid on travel eases.

8. People travelled alone more through COVID-19 waves

Traveling together was often not an option during the pandemic but we see a resurgence in group trips. At the end of 2021 people were travelling together about as much as alone, but summer 2019 saw a higher ratio of 2:1.

Travel industry growth: Is travel a priority?

There's no question about it: travel and tourism are important to people. While there was a steep drop-off in travel bookings at the start of 2020 (during which Omio lost 98% of its revenue overnight), this shift was only temporary. We now see a significant increase in travel bookings, and our booking data shows that, as soon as markets reopened, there was an immediate uptick in travel bookings. It's apparent that COVID-19 regulations forced people to adapt their travel habits rather than preventing them from travelling.

Omio's quarterly booking data

"Travel intent and demand is stronger than ever in 2022."

Yesh Munnangi, CEO of Rome2rio, part of the Omio Group

Long-distance travel: What journeys are being prioritized?

Short-distance flights were replaced by bus and train travel while long-distance flights were favoured over ground transport options during the pandemic.

Total distance travelled by those booking via Omio

Total distance travelled across all modes

Modal shift: Trains, flights, buses—which mode of transport is winning?

The pandemic made travellers prioritize trains over flights. This, however, wasn't sustained and flying as a means of transport is gradually recovering.

The rise and fall of bookings on Omio across different transport modes

Cross-border travel: Have staycations increased?

Domestic travel is booming! More people are choosing to explore their home countries instead of going abroad, with Germany being the exception to the rule.

Booking made for cross-border travel vs domestic travel

Advanced planning time: How far in advance are people planning to travel?

The pandemic forced us to take more spontaneous travel decisions. Our numbers show that there was a significant increase in last-minute bookings and same-day bookings during the pandemic.

Days in advance that tickets for travel were booked on Omio

Download the full report

Take a look at the full report, which includes both country-specific (France, Germany, Italy, Spain and the UK) and transport mode-specific (train, bus, plane) deep-dives. Please find the full report here.

Please contact Corporate Communications Manager Emily McDonnell via [email protected] for more information and to request additional data sets.