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station information and services
Canterbury West
Amenities at train station
Parking
Dining
Accessibility
WC
Hotel
Lounge
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Information Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 19:30 Saturday 06:15 - 19:30 Sunday 08:30 - 17:00 Assistance/Help available from station staff from First to Last trains.
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: two within concourse.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Assistance/Help available from station staff from First to Last trains.
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 1 - Available during staffing hours
- National key toilets: Yes
- National key toilets location: Platform 1 - Available during staffing hours
- Baby changing facilities: Yes
- Baby changing facilities location: Only available when staff present
Lounge
- Waiting rooms location: Heated waiting room on platforms 1 and 2 Only available when staff present
Bike Parking
- Storage sheltered: Yes
- Storage location: downside platform - London end
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Canterbury West
- Location for Rail Replacement Services: Station forecourt
FAQ: Travel from Canterbury West (CBW)
Everything you need to know about Canterbury West (CBW): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.
Yes, Canterbury West station offers accessibility services, with staff help available for passengers with reduced mobility.
Main attractions near Canterbury West station include Canterbury Cathedral, Westgate Gardens, and The Canterbury Tales visitor attraction.
Car rental service is not available at Canterbury West.
The city center is approximately 0.615 kilometers from Canterbury West.
Rail replacement services from Canterbury West are available at the station forecourt, providing connections to the city center.
Arriving at Canterbury West station 15-30 minutes before your scheduled departure time is generally recommended to ensure a smooth boarding process.
Canterbury West is located at Station Road West, Canterbury, Kent, CT2 8AN.
Yes, parking is available at Canterbury West Station, specifically at the Station Car Park.
Train ticket prices from Canterbury West to the nearest airport can vary based on time and booking conditions, so it is advisable to check current prices directly on the train service's website for the most accurate information.
Southeastern operates services at Canterbury West train station.
The station Canterbury West provides public transport connections through rail replacement services, accessible from the station forecourt.
While specific safety data for early morning or late evening travel at Canterbury West station is not provided, train stations in the UK generally maintain security measures to ensure passenger safety, such as CCTV and staff presence during operational hours.
Canterbury West Station has facilities for ticket checks and security measures to ensure passenger safety and compliance.
Toilets at Canterbury West are located on Platform 1 and are available during staffing hours.
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