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Provider information and services
Alex
About
agilis is a railway company operating regional trains based in Regensburg in Bavaria since 2010. It operates in the German state of Bavaria connecting cities like Ulm, Ingolstadt, Regensburg and Plattling. They offer single tickets and comfortable trains with some popular routes covering Ulm to Regensburg, Neumarkt to Passau and Ingolstadt to Plattling.
Luggage & cancellation policy
Luggage included
One piece of hand luggage and one larger piece included
Luggage storage
Overhead racks and designated luggage areas
Cancellation Policy
Cancellation possible according to fare conditions
Refund
Full refund for canceled services
Amenities on board the train
Wifi
Food sold onboard
Snack and beverage service available on some routes
Seat reservation
Seat reservations available for additional fee
Toilets
USB plugs
Accessibility
Wheelchair spaces available, assistance for boarding/alighting
Pets
Small pets in carriers travel free, larger dogs require ticket and muzzle
Quiet zone
Popular Alex routes
Munich Airport to Regensburg train
from $24
Direct trains available
1h24 average duration
10trains per day
Served by
- agilis
- Alex
- Deutsche Bahn
Memmingen Airport to Regensburg train
from $34
Direct trains available
3h07 average duration
23trains per day
Served by
- Deutsche Bahn
- Alex
- agilis
Munich Airport to Hof train
from $40
Direct trains available
3h49 average duration
9trains per day
Served by
- Deutsche Bahn
- Alex
- oberpfalzbahn
- agilis
Munich Airport to Hof Hbf train
from $40
Direct trains available
3h49 average duration
10trains per day
Served by
- Alex
- Deutsche Bahn
Munich Airport to Grafenwöhr train
from $40
Direct trains available
3h45 average duration
5trains per day
Served by
- Alex
- agilis
- Deutsche Bahn
Munich Airport to Prague train
from $121
Direct trains available
6h06 average duration
7trains per day
Served by
- Deutsche Bahn
- České dráhy
- Alex
Stuttgart Airport to Prague train
from $48
Direct trains available
8h04 average duration
4trains per day
Served by
- Alex
- Deutsche Bahn
Munich Airport to Nuremberg train
Direct trains available
2h31 average duration
11trains per day
Served by
- agilis
- Deutsche Bahn
- Alex
Munich Airport to Regensburg Hbf train
from $40
Direct trains available
1h25 average duration
10trains per day
Served by
- Alex
- agilis
- Deutsche Bahn
Munich Airport to Chemnitz train
from $61
Direct trains available
5h39 average duration
12trains per day
Served by
- Alex
- Deutsche Bahn
Alex FAQs
Everything you need to know to travel with Alex: amenities, cancellation policy, luggage allowance and more
With Alex, you can travel to a variety of destinations, including major cities and regional hubs.
Trains operated by Alex are accessible for passengers with reduced mobility, offering wheelchair spaces and assistance for boarding and alighting.
Train tickets with Alex can be canceled according to the fare conditions set by the provider.
You can check in with Alex by simply boarding with a valid ticket, as no formal check-in process is required.
If you miss your connection due to a delay, Alex provides compensation as per their policy.
Refunds with Alex can take 2-4 weeks to process, and standard tickets are refundable before departure with a fee.
You have up to the departure time to submit a compensation request with Alex, and the refund process may take 2-4 weeks.
If your train with Alex is delayed, you are eligible for compensation for connection delays.
For a train delay exceeding 120 minutes, Alex offers compensation of 50% of the ticket price.
For a train delay with Alex lasting between 60 and 119 minutes, the compensation is 25% of the ticket price.
Alex departs from {departure station name}.
On Alex trains, passengers can store their luggage in overhead racks and designated luggage areas, with one piece of hand luggage and one larger piece included in your ticket.
Alex does not offer overnight train services.
When traveling with Alex, you must bring a valid form of identification, which may include a passport, especially for international journeys.
Yes, on Alex trains, small pets in carriers travel for free, while larger dogs require a ticket and a muzzle.
If your train is canceled with Alex, you are eligible for a full refund.
Refund policies for train tickets with Alex vary, and it is recommended to check the specific terms attached to each ticket type to determine refund eligibility.
Yes, Alex trains offer USB plug sockets for passengers' convenience.
Buying subway tickets onboard is not available with the provider Alex.
Alex does not offer compensation for delays caused by weather or strikes.
Yes, Alex trains offer WiFi onboard for passengers.
Yes, Alex offers quiet zones for passengers seeking a peaceful travel experience.
station information and services
Most popular Alex train stations
Amenities at train station
Wifi
Lockers
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Shower
Lounge
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Car Rental
Information Desk
Luggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 10:00 PM Monday - Sunday
Distance to city center
1 km
Number of platforms
7Wifi
- Free
Parking
- The car park is open 7 days a week, 24 hours a day. Access via Wilsonova Street.
Dining
- Restaurant Fantova Kavárna
- Sushi Time
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps.
WC
- CZK 10
Hotel
- Hotel Esplanade Prague
- Falkensteiner Hotel Maria Prag
- Hotel City Central
Shower
- Cost CZK 100
Lounge
- Located in the main hall
Lost and Found Office
- Located in the main hall
Car Rental
- Avis
- Europcar
- Hertz
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-7 for trains to Germany, Austria, Slovakia, and regional destinations
- Hall 2: Metro connections
Public transit options for Praha hlavní nádraží
- Metro: Line C
- Tram: Lines 5, 9, 26
- Bus: Several lines available
Amenities at train station
WifiLockers
ShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sun: 07:00 - 21:00
Distance to city center
1 kmWifi
- Free Wi-Fi for 30 minutes.
Lockers
- The station has luggage lockers.
Dining
- Cantina Estación Mediterrano
- Rischart Bakery
- Ditsch Pretzels
- backWERK
- Cafe-Shop
- Le Crobag
- Yorma's
- Coffee Fellows
- Dunkin Donuts
- McDonald's
- & many more
Accessibility
- Accessibility equipment, elevators, & mobility service. Contact the Mobility Service Centre at +49 3065212888 or [email protected].
Hotel
- a&o München Hauptbahnhof
- IntercityHotel München
- Sofitel Munich Bayerpost
Information Desk
- There is an information desk located on the main concourse near the food court.
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Monday: 06:10 - 18:45
- Tuesday: 06:10 - 18:45
- Wednesday: 06:10 - 18:45
- Thursday: 06:10 - 18:45
- Friday: 06:10 - 18:45
- Saturday: 08:00 - 18:00
- Sunday: 10:00 - 16:30
Dining
- L'Osteria da Nino
- Pritanio
- Heuport
- Zara
Hotel
- Star Inn
- Bischofshof
- Münchner Hof
- Kaiserhof
Alex destinations
Not sure where to begin your Alex adventure? Check out these popular Alex destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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