Staff help available: Yes | Step free access coverage: Yes | Step free access note: This is a Category B1 station: Platform 1 (southbound) and platform 2 (northbound) are served via lifts from the Greyhound lane entrance. Platforms 3 and 4 are only used during times of engineering works. Platform 3 (southbound) is served by lift from the Greyhound Lane entrance though platform 4 (northbound) is served by a separate entrance/short ramp in Eardley Road, approximately 130m from the Greyhound Lane entrance. Assistance Meeting Point is on platform 1 above the Help Point. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. | Accessible ticket machines: There are accessible ticket machines at this station | Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details | Accessible toilets: Yes | Ramp for train access: Yes | Wheelchairs available: No | Impaired mobility set down / pick up points available: Yes