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Provider information and services
Smartwings
About
Smartwings is the largest Czech airline, operating scheduled, charter, and private business jet flights. Founded in 1997 as Travel Service, the company rebranded to Smartwings in 2018, adopting the name of its former low-cost brand. Headquartered in Prague, Smartwings offers regular air connections to over 80 destinations, primarily focusing on leisure travel across Europe, North Africa, and the Middle East. The Smartwings Group includes subsidiaries in Poland, Slovakia, and Hungary, and is a member of the International Air Transport Association (IATA), holding the IOSA certificate for operational safety.
Luggage & cancellation policy
Additional luggage
Additional luggage can be added for a fee of 40 EUR if booked at least 36 hours before departure.
Luggage storage
Checked baggage is available for purchase, with a fee of 40 EUR if booked at least 36 hours before departure.
Cancellation Policy
Tickets purchased under the LITE and PLUS price packages are non-refundable; FLEX tickets are refundable for a fee of 60 EUR per untraveled segment.
Amenities on board the airplane
Food sold onboard
Meals and beverages are provided during significant delays exceeding 3 hours.
Seat reservation
Toilets
Bikes
Pets
Dogs and cats are allowed in the cabin in boxes up to 43 x 30 x 27 cm and a weight of 8 kg, with a fee of 100 EUR per flight.
Popular Smartwings routes
Zurich Airport to Dusseldorf Airport flight
from $62
Direct flights available
1h05 average duration
39flights per day
Served by
- Air Baltic
- LAER
- Eurowings
- SWISS
- Smartwings
- Edelweiss Air
Zurich Airport to Düsseldorf flight
from $87
Direct flights available
1h05 average duration
39flights per day
Served by
- TUIfly
- Smartwings
- Air Baltic
- Eurowings
- LAER
- SWISS
- Edelweiss Air
Barcelona El Prat Airport to Düsseldorf flight
from $36
Direct flights available
2h15 average duration
41flights per day
Served by
- airmax
- SWISS
- Smartwings
- TUIfly
- Vueling Airlines
- GetJet Airlines
- Eurowings
- KLM
- Iberia
- Lufthansa
- Stobart Air
- Ryanair
Tirana International Airport Nene Tereza to Cologne Bonn Airport flight
from $125
Direct flights available
2h15 average duration
7flights per day
Served by
- Wizz Air
- Austrian Airlines
- Smartwings
- Eurowings
- Pegasus Airlines
- Lufthansa
Barcelona El Prat Airport to Cologne Bonn Airport flight
from $31
Direct flights available
2h20 average duration
5flights per day
Served by
- TUIfly
- Lufthansa
- airmax
- Eurowings
- Air Baltic
- KM Malta Airlines
- Lufthansa Cityline
- Ryanair
- Smartwings
Thessaloniki International Airport to Cologne Bonn Airport flight
from $175
Direct flights available
2h45 average duration
10flights per day
Served by
- Eurowings
- Smartwings
- Aegean Airlines
Zurich Airport to Cologne flight
from $100
Direct flights available
1h05 average duration
5flights per day
Served by
- Smartwings
- Eurowings
- Lufthansa Cityline
Barcelona El Prat Airport to Dusseldorf Airport flight
from $44
Direct flights available
2h15 average duration
41flights per day
Served by
- Stobart Air
- KLM
- Ryanair
- Eurowings
- Smartwings
- GetJet Airlines
- TUIfly
- Iberia
- Air Serbia
- Air Baltic
- Vueling Airlines
- airmax
- Lufthansa
- Austrian Airlines
Zurich Airport to Cologne Bonn Airport flight
from $62
Direct flights available
1h05 average duration
6flights per day
Served by
- Smartwings
- TUIfly
- Eurowings
Barcelona El Prat Airport to Cologne flight
from $36
Direct flights available
2h20 average duration
5flights per day
Served by
- KM Malta Airlines
- TUIfly
- Lufthansa
- Eurowings
- Ryanair
- Smartwings
Smartwings FAQs
Everything you need to know to travel with Smartwings: amenities, cancellation policy, luggage allowance and more
Smartwings does not offer free meals or snacks on board.
NotDefined's flight destinations are not specified, so it is essential to verify directly for accurate information on their available routes.
Smartwings charges for seat selection, with standard seats priced between 7 and 12 EUR and extra legroom seats between 15 and 25 EUR.
Yes, with Smartwings, strollers and car seats can be checked for free.
Accessibility is not available for passengers with reduced mobility when traveling with NotDefined.
Smartwings allows free cancellation within 24 hours of booking if the flight is more than 7 days away; otherwise, cancellation is not available.
In-flight entertainment options are not available with Smartwings.
Smartwings offers the option to purchase checked baggage weighing up to 23kg, but specific fees for overweight or oversized baggage are not detailed in the available data.
Smartwings allows passengers to carry 1 small personal item with a maximum size of 40x20x30 cm.
Smartwings allows unaccompanied minors aged 6-11, and the service must be booked at least 48 hours before departure.
Name changes are not allowed on Smartwings tickets.
Yes, you can bring your pets onboard NotDefined, as they allow pets to travel with passengers.
You can fly with Smartwings up to the 34th week of pregnancy without a medical certificate, and up to the end of the 36th week with a medical certificate.
Yes, you can charge your devices on board Smartwings as USB plugs are available for use.
Smartwings typically allows passengers to bring sports equipment and musical instruments, although specific policies, fees, and size restrictions may apply. For precise information, it is recommended to check directly with Smartwings or consult their official guidelines.
NotDefined does not offer Wi-Fi on its flights.
airport information
Most popular Smartwings airports
Amenities at airport
Wifi
Shopping
Parking
ATM
Taxis
Accessibility
WC
Shower
Lounge
Lost and Found Officeinformation
Distance to city center
13 km
Car connection
A59, Exit FlughafenWifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops in both terminals, including duty-free and fashion.
Parking
- Parking available near terminals, approximately 3€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Ramps, assistance.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Lufthansa Lounge.
Lost and Found Office
- Located in Terminal 2, service desk.
Public transit options for Cologne Bonn Airport
- Bus: SB60, 161
- Train: S13, S19
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
11 kmCar connection
D7, Exit 2Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops in Terminals 1 and 2, duty-free, fashion, electronics.
Parking
- Parking available, short-term parking from approximately 2.5€ (60 CZK) per hour.
Taxis
- Available outside the terminal.
Accessibility
- Ramps, assistance.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, Mastercard Lounge, Erste Premier Lounge.
Lost and Found Office
- Located in Terminal 1, open daily.
Public transit options for Prague Vaclav Havel Airport
- Bus: 119, 100
- Metro: A (via bus 119)
- Train: NA
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
4 kmCar connection
A1, Exit 6Wifi
- Free Wi-Fi available throughout the airport; premium high-speed access is also offered.
Shopping
- Shops are available in all terminals, including duty-free and luxury brands like \Hermès\ and \Lacoste.\.
Parking
- Parking available in multiple lots, including short-term and long-term options, approximately 4.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Air France Lounge and Star Alliance Lounge, offering amenities like food, drinks, and showers.
Lost and Found Office
- Located in each terminal, items can be reported and claimed online.
Public transit options for Paris Charles de Gaulle Airport
- RER B
- Bus 350
- Bus 351
- Roissybus
Smartwings destinations
Not sure where to begin your Smartwings adventure? Check out these popular Smartwings destinations for travel details and nearby attractions:
Other flight journeys you might be interested in
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