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station information and services
Basingstoke
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 21:30 Saturday 06:00 - 21:30 Sunday 07:00 - 21:30
Parking
- Car Park: Premium
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement. Please be aware that this station has no tactile paving on the platform edge.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: All platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Car park and platform 4
- Storage CCTV: Yes
Public transit options for Basingstoke
- Location for Rail Replacement Services: Station Forecourt, off Alencon Link
Popular destinations
From Basingstoke station (BSK)
Select final destination
Showing the fastest and cheapest results for Nov 22
SW014000 · L4770908:52AM1h46
Basingstoke station (BSK)10:38AMLondon Waterloo (WAT)
€421One-way
1 transfer
Q29360+
G04739+
Tube from London Paddington to London Waterloo08:37AM1h28
Basingstoke station (BSK)10:05AMLondon Waterloo (WAT)
€451One-way
2 transfers
C23382+
G04960+
Tube from London Paddington to London Waterloo08:49AM1h31
Basingstoke station (BSK)10:20AMLondon Waterloo (WAT)
€451One-way
2 transfers
FAQ: Travel from Basingstoke station (BSK)
Everything you need to know about Basingstoke station (BSK): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.

Yes, Basingstoke station provides accessibility services for passengers with reduced mobility, with staff help available.
Basingstoke station is near popular attractions like the Milestones Museum, The Vyne, and Festival Place shopping center, offering a mix of historical insights and modern leisure activities.
Car rental services are not available at Basingstoke Station.
The distance from Basingstoke station to the city center is 0.635 kilometers.
You can get to the city center from Basingstoke by utilizing public transport connections located at the station forecourt, off Alencon Link, or by taking a taxi from the station.
It is generally recommended to arrive at Basingstoke station at least 15-30 minutes early to account for ticketing, platform navigation, and any potential unforeseen delays.
Basingstoke Station is located at Station Hill, Basingstoke, Hampshire, RG21 5NB.
Parking is available at Basingstoke station with a "Car Park: Premium" option.
I'm unable to provide the exact price for a train from Basingstoke to the nearest airport. Please check with the train service provider for the current ticket price.
Train services at Basingstoke station are operated by South Western Railway and CrossCountry.
Public transport connections for Basingstoke include services located at the Station Forecourt off Alencon Link, where rail replacement services operate.
Traveling early morning or late evening at Basingstoke station is generally considered safe; however, staying aware of your surroundings and following general safety precautions is advised.
Yes, at Basingstoke station, there are routine security measures and ticket checks to ensure passenger safety and compliance with travel regulations.
Toilets at Basingstoke are available on all platforms, with National key toilets located on Platform 1, Platforms 2/3, and Platform 4. These facilities require a radar key, which can be obtained from station staff upon request.
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HomeBasingstoke station (BSK) (Train Station): Departures and guide
