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Provider information and services
TGV
About
TGV is a high-speed train company based in France. It operates a fleet of modern trains that can reach speeds of up to 320 km/h. The TGV offers a variety of train types, including the TGV Duplex, TGV Lyria, TGV InOui, and TGV OuiGo. Each train type provides different amenities, such as Wi-Fi, power outlets, and comfortable seating. Ticket options include Standard, Flexi, and Prem’s. Onboard facilities feature a bar, restaurant, and luggage storage. Popular TGV routes include Paris to Lyon, Paris to Marseille, and Paris to Lille.
Luggage & cancellation policy
Luggage included
2 pieces of hand luggage and 1 suitcase included in ticket price
Luggage storage
Dedicated luggage areas at end of carriages and overhead racks
Cancellation Policy
According to fare conditions and ticket type
Refund
Full refund provided for canceled trains
Amenities on board the train
Wifi
Food sold onboard
Restaurant car with full meals and bar service, at-seat dining in first class
Seat reservation
Included in first class, optional fee in second class
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, and assistance service available
Pets
Small pets in carriers travel free, larger dogs require paid ticket, guide dogs travel free
Quiet zone
Popular SNCF ICE routes
Munich Airport to Paris train
from $75
Direct trains available
6h50 average duration
4trains per day
Served by
- Deutsche Bahn
- TGV
Strasbourg to Brussels train
from $110
Direct trains available
3h55 average duration
3trains per day
Served by
- Deutsche Bahn
- TGV
- TGV INOUI
Strasbourg to Interlaken train
from $129
Direct trains available
4h01 average duration
2trains per day
Served by
- TGV
- SBB
- SNCF | TGV Lyria
- SNCF TER
- Deutsche Bahn
- Rhatische Bahn
- TGV INOUI
- SNCF
Stuttgart Airport to Strasbourg train
from $31
Direct trains available
1h23 average duration
5trains per day
Served by
- Deutsche Bahn
- TGV INOUI
- Südwestdeutsche Verkehrs-AG
- TGV
Mulhouse to Zurich train
from $54
Direct trains available
1h20 average duration
4trains per day
Served by
- SBB
- TGV
- SNCF | TGV Lyria
- SNCF
Stuttgart Airport to Paris train
from $94
Direct trains available
3h21 average duration
3trains per day
Served by
- TGV INOUI
- TGV
- Deutsche Bahn
Strasbourg to Basel train
from $11
Direct trains available
0h12 average duration
19trains per day
Served by
- Deutsche Bahn
- FlixTrain
- TGV
- SNCF TER
- TGV INOUI
- SNCF
Stuttgart Airport to Paris Charles de Gaulle Airport train
Direct trains available
1train per day
Served by
- TGV INOUI
- TGV
- Deutsche Bahn
Stuttgart Airport to Strasbourg station train
from $31
Direct trains available
1h23 average duration
6trains per day
Served by
- TGV INOUI
- Südwestdeutsche Verkehrs-AG
- TGV
- FlixTrain
- Deutsche Bahn
Colmar to Zurich train
from $63
Direct trains available
2h03 average duration
4trains per day
Served by
- SNCF TER
- SBB
- TGV
- SNCF | TGV Lyria
- Deutsche Bahn
- SNCF
SNCF ICE FAQs
Everything you need to know to travel with SNCF ICE: amenities, cancellation policy, luggage allowance and more
SNCF ICE offers high-speed train services, allowing you to travel between major cities in France and Germany, such as Paris, Strasbourg, and Frankfurt.
Trains operated by SNCF ICE are accessible for passengers with reduced mobility, offering wheelchair spaces, accessible toilets, ramps, and staff assistance.
Cancellation of a train ticket with SNCF ICE is possible according to the specific conditions outlined in your ticket's cancellation policy.
No formal check-in process is required for SNCF ICE. Simply board the train with a valid ticket.
SNCF ICE offers compensation if you miss your connection due to a delay.
Refund processing with SNCF ICE takes approximately 2-3 weeks for flexible tickets, which are refundable with a fee, while non-flexible tickets are non-refundable.
For SNCF ICE, compensation requests should be submitted promptly to allow for the stated processing period of two to three weeks. Flexible tickets with a fee are refundable, while non-flexible tickets are non-refundable.
For a delay of over 120 minutes, SNCF ICE provides compensation of 50% of the ticket price.
The compensation for a train delay between 60-119 minutes with SNCF ICE is 25% of the ticket price.
SNCF ICE operates trains primarily from major French cities, utilizing high-speed rail services to connect with Germany.
You can store your luggage on the SNCF ICE train in overhead racks, at the end of carriages, or in designated areas between seats, with a limit of two pieces of hand luggage per passenger.
When traveling with SNCF ICE, a passport is required for international travel, whereas for domestic trips within France, a government-issued ID is sufficient.
Small pets in carriers can travel for free on the SNCF ICE train. Large dogs require a paid ticket, while guide dogs can travel for free.
If your train is canceled with SNCF ICE, you are entitled to a full refund.
With SNCF ICE, refundable train tickets typically include options like the flexible fares, allowing travelers to modify or cancel their bookings with conditions.
Plug sockets are available on SNCF ICE trains, allowing passengers to charge their devices with ease.
Subway tickets cannot be purchased onboard the SNCF ICE train.
SNCF ICE does not offer compensation for delays caused by weather or strikes.
SNCF ICE trains offer onboard WiFi for passengers.
SNCF ICE offers quiet zones for passengers seeking a more peaceful travel experience.
station information and services
Most popular SNCF ICE train stations
Amenities at train station
Wifi
Lockers
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Ticket Office
Bike Parking
Bike Rental
Car Rental
Information Deskinformation
Ticket Office Hours
- Mon - Fri: 06:45 - 20:30
- Sat: 09:00 - 20:00
- Sun: 09:00 - 20:30
Distance to city center
2 kmWifi
- Free Wi-Fi in the station.
Lockers
- Luggage lockers are located on Level -1 towards the metro access next to PAUL. Open every day from 07:30 to 22:30.
Dining
- Le Perchoir de la Gare de l'Est
- La Consigne
- Starbucks
- Factory & Co
- La Place
- McDonald's
- Mon Chou
- Go Johnny Go
- Maison Pradier
- PAUL
- & many more
Accessibility
- The station is wheelchair accessible and has accessible toilets and orientation system for visually impaired travelers. There is disabled traveler assistance by Track 4.
Hotel
- Hotel Whistler
- Hôtel LOCOMO
- Hôtel Parisianer
Ticket Office
- Mon - Fri: 06:45 - 20:30
- Sat: 09:00 - 20:00
- Sun: 09:00 - 20:30
Information Desk
- Located between Tracks 15 and 18.
Public transit options for Paris Gare de l'Est
- Metro lines: 4, 5, 7
- Bus lines: 31, 32, 35, 38, 39, 46, 54, 56, 91
- Train lines: RER B, TGV, TGV/ICE, TER, Intercités, OUIGO, Transilien, Russian Railways
Amenities at train station
WifiLockers
ShoppingParkingDiningATMTaxisAccessibilityWCHotel
Lounge
Lost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 07:00 - 21:00
- Sat - Sun: 09:00 - 21:00
Distance to city center
1 kmWifi
- Free Wi-Fi in the station.
Lockers
- Luggage lockers are located in the main hall.
Dining
- asiagourmet
- Burger King
- Ciao Bella
- Coffee Fellows
- Crepes de France Express
- dean&david
- Starbucks
- Uddin's Sky Sportsbar
- McDonald's
- Dunkin Donuts
- & many more
Accessibility
- Step-free access and step markings. Contact the Mobility Service Centre at +49 3065212888 or [email protected].
Hotel
- Hotel Cristall
- Grand Hotel Empire
- Hotel Carlton
Information Desk
- Located opposite Platforms 12 and 13.
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 06:00 - 22:00
- Sat - Sun: 07:00 - 22:00
Wifi
- Free Wi-Fi in the station.
Lockers
- Luggage lockers are located near the north entrance.
Dining
- backWERK
- Ditsch
- Kamps Backstube
- Le Crobag
- Dunkin' Donuts
- min min
- Starbucks
- Yorma's
Accessibility
- Escalators and elevators. Contact the Mobility Service Centre at +49 3065212888 or [email protected].
Hotel
- ARCOTEL Camino Stuttgart
- Mirage City Hotel Stuttgart Zentrum Hbf
- Hotel Motel One Stuttgart-Mitte
Information Desk
- Located on the south side of the station near Platform 1.
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Desk
Luggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 10:00 PM Monday - Sunday
Number of platforms
13Wifi
- Free
Parking
- The car park is open 7 days a week, with access from Rue de la Gare.
Dining
- Restaurant Le Kuhn
- Brasserie Flo
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps, restrooms.
WC
- €0.80
Hotel
- Hotel Mercure Strasbourg Centre Gare
- Ibis Strasbourg Centre Gare
- Le Grand Hotel
Lounge
- Located in the main hall
Lost and Found Office
- Located in the main hall
Bike Parking
- VéloParc Gare: 760 places, covered VéloParc Sainte-Aurélie: 680 places, covered
Car Rental
- Avis
- Europcar
- Hertz
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-13 for trains to Germany, Switzerland, and regional destinations
- Hall 2: tramway connections
Public transit options for Strasbourg
- Tramway: Line A, Line D
- Bus: Several lines available
- TER: Regional trains
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Monday: 06:00 - 21:15
- Tuesday: 06:00 - 21:15
- Wednesday: 06:00 - 21:15
- Thursday: 06:00 - 21:15
- Friday: 06:00 - 21:15
- Saturday: 07:00 - 19:00
- Sunday: 07:00 - 19:00
Dining
- Il Giardino
- Eiscafe Jesolo
- Pizza Hut
- Brauhaus zum Stiefel
Hotel
- Premier Inn Saarbrücken City Centre Hotel
- Mercure SB City
- Europa Hotel Saarbrücken
- Hotel Stadt Hamburg Saarbrücken
SNCF ICE destinations
Not sure where to begin your SNCF ICE adventure? Check out these popular SNCF ICE destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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