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Provider information and services
United
About
United Airlines, established in 1926, is a major U.S. airline headquartered in Chicago, Illinois. Operating an extensive domestic and international network, United serves more destinations than any other airline, connecting travelers across six continents. The airline's eight hubs include Chicago–O'Hare, Denver, Houston–Intercontinental, Los Angeles, Newark, San Francisco, Washington–Dulles, and Guam. As a founding member of the Star Alliance, United offers a comprehensive range of services, including regional flights through United Express, catering to both leisure and business travelers. The airline is committed to sustainability, investing in sustainable aviation fuel and innovative technologies to reduce its environmental impact.
Luggage & cancellation policy
Luggage included
Carry-on baggage allowance is 7kg total (2 pieces max. ) for both Choice and Flex fares on United Airlines and Virgin Australia flights.
Additional luggage
Excess baggage fees apply for additional checked luggage beyond the standard allowance.
Luggage storage
Both airlines provide checked baggage services for storing luggage during flights.
Cancellation Policy
Cancellation fees apply per person, per booking, with specific fees for different fare types.
Refund
Not applicable to flights; however, full refunds are available if flights are canceled by the airline.
Pregnant on board
Pregnant passengers are permitted to travel, with specific guidelines and medical certificates required after a certain gestational period.
Unaccompagned minor
Unaccompanied minors are permitted to travel, with specific age restrictions and services provided.
Amenities on board the airplane
Wifi
Food sold onboard
Meals and snacks are included on international flights operated by United Airlines and Virgin Australia.
Seat reservation
Seat selection may incur additional fees, depending on the fare type and airline.
Toilets
USB plugs
Accessibility
United Airlines and Virgin Australia offer services to and within Australia, providing accessible travel options for passengers with mobility needs.
Bikes
Both airlines permit bicycles onboard, with specific guidelines and fees.
Pets
United Airlines and Virgin Australia allow pets onboard, subject to specific policies and fees.
Popular United routes
Frankfurt am Main Airport to Los Angeles International Airport flight
from $942
Direct flights available
14h35 average duration
83flights per day
Served by
- American Airlines
- Lufthansa
- Finnair
- United
- Condor
- British Airways
San Francisco International Airport to Paris Charles de Gaulle Airport flight
from $544
Direct flights available
13h55 average duration
98flights per day
Served by
- SAS
- British Airways
- Condor
- Air Canada
- Air France
- Lufthansa
- KLM
- SWISS
- United
Rome Leonardo da Vinci Fiumicino Airport to Newark Liberty International Airport flight
from $390
Direct flights available
15h30 average duration
34flights per day
Served by
- Icelandair
- Lufthansa
- TAP Portugal
- United
- SWISS
Paris to New York, NY flight
from $360
Direct flights available
8h14 average duration
106flights per day
Served by
- Norse Atlantic Airways
- Air Europa
- Lufthansa
- Orbest
- Brussels Airlines
- Blue 1
- LOT Polish Airlines
- KLM
- British Airways
- American Airlines
- Aero-Service
- Air Serbia
- United
- Icelandair
- Aer Lingus
- SAS
- DELTA
- TAP Portugal
- Air Canada
- Air France
- Iberia
- ITA
- Fly Play
- SWISS
- JetBlue Airways
- SATA Air Acores (2)
Frankfurt am Main Airport to New York, NY flight
from $385
Direct flights available
10h55 average duration
122flights per day
Served by
- Aer Lingus
- Air France
- Condor
- British Airways
- Lufthansa
- American Airlines
- United
- SAS
- Iberia
- Finnair
- KLM
- Fly Play
- Icelandair
- Air Europa
- DELTA
- SWISS
San Francisco International Airport to Seattle-Tacoma International Airport flight
from $119
Direct flights available
2h15 average duration
74flights per day
Served by
- Alaska Airlines
- United
Brussels to New York, NY flight
from $335
Direct flights available
8h50 average duration
114flights per day
Served by
- KLM
- Iberia
- SAS
- American Airlines
- Icelandair
- Lufthansa
- TAP Portugal
- British Airways
- Air Canada
- DELTA
- Aer Lingus
- SWISS
- Brussels Airlines
- Fly Play
- United
- ITA
Berlin to New York, NY flight
from $311
Direct flights available
11h05 average duration
140flights per day
Served by
- Austrian Airlines
- Aer Lingus
- DELTA
- SAS
- Air France
- SWISS
- Iberia
- KLM
- United
- Norse Atlantic Airways
- American Airlines
- Finnair
- TAP Portugal
- LOT Polish Airlines
- Fly Play
- British Airways
- Brussels Airlines
- Lufthansa
- Icelandair
Frankfurt am Main to New York, NY flight
from $354
Direct flights available
12h10 average duration
136flights per day
Served by
- Lufthansa
- SAS
- Air Europa
- Finnair
- LOT Polish Airlines
- American Airlines
- Fly Play
- KLM
- Air France
- Aer Lingus
- United
- Air Canada
- British Airways
- TAP Portugal
- Condor
- SWISS
- DELTA
- Iberia
- SATA Air Acores (2)
- Austrian Airlines
- Icelandair
- Orbest
Paris to Portland, OR flight
from $1720
Direct flights available
7h50 average duration
32flights per day
Served by
- Air France
- Icelandair
- United
United FAQs
Everything you need to know to travel with United: amenities, cancellation policy, luggage allowance and more
United does not provide meals or snacks onboard.
Information about where NotDefined flies to is not available.
United charges for seat selection, with fees ranging from $0 to $39 for Economy and $9 to $299 for Premium seats, depending on the route and seat location.
Strollers and car seats are free to check with United.
To request special assistance for reduced mobility when traveling with NotDefined, contact their customer service directly to discuss your needs, as accessibility services are available.
United's cancellation policy states that Basic Economy tickets are non-refundable, while other fares allow for changes and cancellations with a fee, which varies depending on the fare type and elite status.
United offers in-flight entertainment options to passengers, ensuring an enjoyable travel experience.
United's checked baggage fees vary by route and fare class, with most economy tickets allowing the purchase of up to two checked bags. Overweight and oversized baggage fees depend on the specific route and fare class, so passengers should verify details during booking.
United's carry-on size allowance permits one carry-on bag (9 x 14 x 22 inches) and one personal item (9 x 10 x 17 inches).
Children ages 5-14 can travel as unaccompanied minors with mandatory service on United, and for ages 15-17, the service is optional.
United does not allow name changes on a ticket.
Yes, you can bring your pets onboard with NotDefined.
Passengers can fly with United through the end of their 36th week for single pregnancies and the 32nd week for multiple pregnancies, with a medical certificate required within 4 weeks of the flight.
Yes, on United flights, you can charge your devices as they provide USB plugs on board.
United has specific guidelines for transporting sports equipment or musical instruments, which vary based on the item type and size. Please refer to United's policies directly to ensure compliance with their specific requirements.
Wi-Fi is available on flights operated by NotDefined.
airport information
Most popular United airports
Amenities at airport
Wifi
Shopping
Parking
ATM
Taxis
Accessibility
WC
Shower
Lounge
Lost and Found Officeinformation
Distance to city center
1 km
Car connection
US-101, exit 423AWifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are located in all terminals, including DFS Duty-Free and Burberry.
Parking
- Parking available in the Domestic and International Garages, approximately 1.9€ ($2) per 15 minutes.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, toilets.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including the United Club and Delta Sky Club.
Lost and Found Office
- Located in the main hall of the Domestic Terminal.
Public transit options for San Francisco International Airport
- Buses: SamTrans 292, 397, 398, KX
- Metro: BART Yellow Line
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
1 kmCar connection
A51, Exit 6Wifi
- Free Wi-Fi available for 2 hours; additional time can be purchased.
Shopping
- Shops located in Airside Center, including duty-free and luxury brands like Gucci and Hermès.
Parking
- Parking available in P1, P2, and P3, approximately 5.2€ (CHF 5) per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, assistance.
WC
- Available throughout the airport, including accessible facilities.
Shower
- Yes
Lounge
- Lounges available, including Swiss and Aspire Lounges, with amenities like food and showers.
Lost and Found Office
- Located in Service Center, open daily.
Public transit options for Zurich Airport
- Train: S2, S16, S24
- Tram: 10, 12
- Bus: 768, 759
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
4 kmCar connection
A1, Exit 6Wifi
- Free Wi-Fi available throughout the airport; premium high-speed access is also offered.
Shopping
- Shops are available in all terminals, including duty-free and luxury brands like \Hermès\ and \Lacoste.\.
Parking
- Parking available in multiple lots, including short-term and long-term options, approximately 4.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Air France Lounge and Star Alliance Lounge, offering amenities like food, drinks, and showers.
Lost and Found Office
- Located in each terminal, items can be reported and claimed online.
Public transit options for Paris Charles de Gaulle Airport
- RER B
- Bus 350
- Bus 351
- Roissybus
United destinations
Not sure where to begin your United adventure? Check out these popular United destinations for travel details and nearby attractions:
Other flight journeys you might be interested in
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