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Provider information and services
Vibasa
About
Vibasa is a Spanish bus company operating across 24 cities in the country, including popular routes like Lleida to Tarazona and Madrid to Salamanca. They offer online booking and e-tickets, with amenities such as reclining seats, air conditioning, and power outlets on most buses. Many Vibasa buses also provide Wi-Fi and onboard toilets. While praised for punctuality and professional drivers, some travelers have noted issues with unassigned seating and occasional lack of air conditioning or curtains.
Luggage & cancellation policy
Luggage included
One carry-on bag up to 10kg and one checked bag up to 25kg.
Additional luggage
Additional luggage can be purchased for a fee.
Cancellation Policy
You can cancel your ticket up to 24 hours before departure for a partial refund. No refunds for cancellations within 24 hours.
Amenities on board the bus
Seat reservation
Toilets
Accessibility
Assistance; Priority boarding; Accessible seating.
Bikes
Bikes are allowed; must be booked in advance.
Pets
Small pets allowed in carriers; larger pets must be transported in the luggage compartment.
Vibasa FAQs
Everything you need to know to travel with Vibasa: amenities, cancellation policy, luggage allowance and more
Vibasa buses offer assistance, priority boarding, and accessible seating to support passengers with reduced mobility.
Vibasa buses typically offer passenger comfort with amenities such as air conditioning and heating.
Yes, you can take your bicycle onboard a Vibasa bus, but it must be booked in advance.
Vibasa bus tickets can be cancelled up to 24 hours before departure for a partial refund; however, cancellations within 24 hours do not qualify for any refund, and exchanges are not available.
With Vibasa, children typically require their own tickets, and the company often offers discounts for children's tickets, though details may vary by route and booking conditions.
If a Vibasa bus is delayed, there is no compensation for connection delays.
Food onboard Vibasa buses is not available.
With Vibasa, you can bring one carry-on bag up to 10kg and one checked bag up to 25kg.
Additional luggage can be purchased for a fee with Vibasa.
Vibasa currently does not offer night journeys with sleeper seats.
With Vibasa, small pets are allowed in carriers, while larger pets must be transported in the luggage compartment.
Vibasa offers the option for passengers to choose their seats when booking a ticket on their buses, ensuring a more comfortable travel experience aligned with passenger preferences.
Vibasa does not offer USB plugs on their transportation services.
Vibasa does have toilets available on board.
Vibasa does not offer WiFi on their services.
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