- Must visit
Museo de la Evolución Humana
Burgos’s flagship science museum, closely linked to the Atapuerca archaeological sites. Excellent exhibits on human evolution, fossils, and prehistory make it one of the city’s most important cultural










Cheapest price
$17
Average price
$29
Fastest journey
2h 20m
Average duration
2h 48m
Buses per day
31
Distance
205 km
Omio recommends booking the bus as it is the most popular option from Madrid to Burgos among Omio's users. If you are prioritising price take the bus with prices starting from $20. For those with little time consider booking a bus which can get you there in 2h 32m. In case you are seeking to minimise your carbon footprint the train is your best bet as it emits only 0.1 - 0.2kg. The ticket price range depends on the travel mode: a bus costs an average of $20, and a train costs an average of $17.
Distance: 133 miles (215 km)
Most popular Bus | Train | Driving |
|---|---|---|
$26 Average price Cheapest | $37 Average price | $48 Average price (fuel + tolls) |
3h 2m Average total duration Fastest 2h 32m Onboard + 30m Additional time* | 3h 18m Average total duration 2h 48m Onboard + 30m Additional time* | 2h 38m Average total duration (door-to-door) |
0.2 - 0.5kg CO2 emissions | 0.1 - 0.2kg CO2 emissions Lowest | - CO2 emissions |
![]() Most popular bus company | ![]() Most popular train company | Your own car or car rental |
Direct Options | Direct Options | Direct Options |
Additional time: Average total travel duration to departure point, security checks and transfers.
This is compared to other travel options from Madrid to Burgos:
A bus is $11 (€9) less than a train for this route with tickets for a train from Madrid to Burgos costing on average $37 (€30).
Other travel options to Burgos take longer:
Train takes on average 2h 48m.
You'll arrive about 6m sooner (2h 32m by bus vs 2h 38m by car) and save roughly $23 (€19) compared to fuel and tolls ($26 (€21) vs $48 (€40)). You also skip the drive itself — no traffic stress, no parking, and you can use the time to work, nap, or catch up on a series with the onboard Wi-Fi.
Direct coaches are operated by Alsa, Alsa Supra, BlaBlaCar.
Driving is still worth considering if you're travelling with bulky luggage, need flexibility on departure times, or plan to stop along the way.
| Operator | Departure Time | Arrival Time | Duration | Departure days | Cheapest price |
|---|---|---|---|---|---|
Operator Alsa | Departure Time 12:30AM | Arrival Time 03:15AM | Duration 2h45 | Departure days Tue, Wed, Thu, Sat, Sun | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 12:30AM | Arrival Time 02:50AM | Duration 2h20 | Departure days Sun | Cheapest price $20 |
Operator Alsa | Departure Time 12:45AM | Arrival Time 03:15AM | Duration 2h30 | Departure days Tue, Wed, Thu, Sat, Sun | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 06:20AM | Arrival Time 08:20AM | Duration 2h00 | Departure days Fri | Cheapest price $19 |
Operator Alsa | Departure Time 07:00AM | Arrival Time 10:15AM | Duration 3h15 | Departure days Mon, Tue, Wed, Thu, Sun | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 07:00AM | Arrival Time 09:40AM | Duration 2h40 | Departure days Sat | Cheapest price $23 |
Operator Alsa | Departure Time 07:15AM | Arrival Time 10:15AM | Duration 3h00 | Departure days Mon, Tue, Wed, Thu, Sun | Cheapest price $28 |
Operator Alsa | Departure Time 07:30AM | Arrival Time 12:00PM | Duration 4h30 | Departure days Mon | Cheapest price $22 |
Operator Alsa | Departure Time 08:00AM | Arrival Time 10:45AM | Duration 2h45 | Departure days Everyday | Cheapest price $25 |
Operator BlaBlaCar | Departure Time 08:00AM | Arrival Time 10:30AM | Duration 2h30 | Departure days Thu, Sat, Sun | Cheapest price $17 |
Operator BlaBlaCar | Departure Time 08:10AM | Arrival Time 11:00AM | Duration 2h50 | Departure days Tue | Cheapest price $19 |
Operator Alsa | Departure Time 08:15AM | Arrival Time 10:45AM | Duration 2h30 | Departure days Tue, Wed, Thu | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 08:30AM | Arrival Time 10:50AM | Duration 2h20 | Departure days Fri, Sat | Cheapest price $20 |
Operator BlaBlaCar | Departure Time 08:50AM | Arrival Time 11:30AM | Duration 2h40 | Departure days Tue | Cheapest price $22 |
Operator Alsa | Departure Time 09:00AM | Arrival Time 12:00PM | Duration 3h00 | Departure days Tue, Wed, Thu, Fri, Sat, Sun | Cheapest price $23 |
Operator Alsa | Departure Time 09:15AM | Arrival Time 12:00PM | Duration 2h45 | Departure days Tue, Wed, Thu, Fri, Sat, Sun | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 09:30AM | Arrival Time 12:10PM | Duration 2h40 | Departure days Sat | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 10:00AM | Arrival Time 12:30PM | Duration 2h30 | Departure days Wed, Sun | Cheapest price $19 |
Operator Alsa | Departure Time 10:30AM | Arrival Time 01:15PM | Duration 2h45 | Departure days Mon, Wed | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 10:40AM | Arrival Time 01:20PM | Duration 2h40 | Departure days Mon | Cheapest price $19 |
Operator Alsa | Departure Time 10:45AM | Arrival Time 01:15PM | Duration 2h30 | Departure days Mon, Wed | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 11:00AM | Arrival Time 01:40PM | Duration 2h40 | Departure days Fri | Cheapest price $15 |
Operator Alsa | Departure Time 11:00AM | Arrival Time 01:45PM | Duration 2h45 | Departure days Mon, Tue, Wed, Fri, Sat | Cheapest price $22 |
Operator Alsa | Departure Time 11:15AM | Arrival Time 02:15PM | Duration 3h00 | Departure days Fri | Cheapest price $28 |
Operator Alsa | Departure Time 12:30PM | Arrival Time 03:30PM | Duration 3h00 | Departure days Everyday | Cheapest price $28 |
Operator Alsa | Departure Time 12:45PM | Arrival Time 03:30PM | Duration 2h45 | Departure days Everyday | Cheapest price $28 |
Operator Alsa | Departure Time 01:00PM | Arrival Time 03:45PM | Duration 2h45 | Departure days Everyday | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 01:00PM | Arrival Time 03:40PM | Duration 2h40 | Departure days Thu | Cheapest price $19 |
Operator Alsa | Departure Time 01:15PM | Arrival Time 03:45PM | Duration 2h30 | Departure days Everyday | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 01:30PM | Arrival Time 04:10PM | Duration 2h40 | Departure days Wed | Cheapest price $17 |
Operator BlaBlaCar | Departure Time 02:00PM | Arrival Time 04:50PM | Duration 2h50 | Departure days Tue | Cheapest price $19 |
Operator Alsa | Departure Time 02:45PM | Arrival Time 08:30PM | Duration 5h45 | Departure days Wed, Thu, Fri, Sat, Sun | Cheapest price $22 |
Operator BlaBlaCar | Departure Time 03:00PM | Arrival Time 05:30PM | Duration 2h30 | Departure days Wed | Cheapest price $20 |
Operator Alsa | Departure Time 03:00PM | Arrival Time 05:45PM | Duration 2h45 | Departure days Everyday | Cheapest price $40 |
Operator Alsa | Departure Time 03:15PM | Arrival Time 05:45PM | Duration 2h30 | Departure days Everyday | Cheapest price $41 |
Operator BlaBlaCar | Departure Time 04:00PM | Arrival Time 06:20PM | Duration 2h20 | Departure days Mon, Fri, Sun | Cheapest price $15 |
Operator Alsa | Departure Time 04:00PM | Arrival Time 06:45PM | Duration 2h45 | Departure days Mon, Tue, Wed, Fri, Sat, Sun | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 04:20PM | Arrival Time 06:50PM | Duration 2h30 | Departure days Wed, Fri | Cheapest price $15 |
Operator BlaBlaCar | Departure Time 04:30PM | Arrival Time 06:50PM | Duration 2h20 | Departure days Thu | Cheapest price $20 |
Operator Alsa | Departure Time 04:30PM | Arrival Time 07:15PM | Duration 2h45 | Departure days Tue, Wed, Thu, Sat | Cheapest price $25 |
Operator Alsa | Departure Time 04:45PM | Arrival Time 07:15PM | Duration 2h30 | Departure days Tue, Wed, Thu, Sat | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 05:00PM | Arrival Time 07:50PM | Duration 2h50 | Departure days Tue | Cheapest price $14 |
Operator BlaBlaCar | Departure Time 05:40PM | Arrival Time 08:20PM | Duration 2h40 | Departure days Tue | Cheapest price $19 |
Operator BlaBlaCar | Departure Time 06:00PM | Arrival Time 08:40PM | Duration 2h40 | Departure days Mon, Thu | Cheapest price $17 |
Operator Alsa | Departure Time 06:10PM | Arrival Time 09:45PM | Duration 3h35 | Departure days Mon, Tue, Wed, Sat | Cheapest price $25 |
Operator Alsa | Departure Time 06:30PM | Arrival Time 09:15PM | Duration 2h45 | Departure days Mon, Wed, Sat, Sun | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 06:30PM | Arrival Time 08:50PM | Duration 2h20 | Departure days Wed | Cheapest price $19 |
Operator Alsa | Departure Time 06:45PM | Arrival Time 09:15PM | Duration 2h30 | Departure days Mon, Wed, Sat, Sun | Cheapest price $28 |
Operator BlaBlaCar | Departure Time 07:00PM | Arrival Time 09:20PM | Duration 2h20 | Departure days Mon | Cheapest price $17 |
Operator Alsa | Departure Time 07:00PM | Arrival Time 09:45PM | Duration 2h45 | Departure days Mon, Tue, Wed, Sat | Cheapest price $25 |
Operator BlaBlaCar | Departure Time 07:40PM | Arrival Time 10:00PM | Duration 2h20 | Departure days Sat | Cheapest price $20 |
Operator BlaBlaCar | Departure Time 08:00PM | Arrival Time 10:20PM | Duration 2h20 | Departure days Mon, Sun | Cheapest price $19 |
Operator Alsa | Departure Time 08:00PM | Arrival Time 10:45PM | Duration 2h45 | Departure days Mon, Tue, Sat | Cheapest price $25 |
Operator Alsa | Departure Time 08:15PM | Arrival Time 10:45PM | Duration 2h30 | Departure days Mon, Tue, Sat | Cheapest price $28 |
Operator Alsa | Departure Time 09:00PM | Arrival Time 11:45PM | Duration 2h45 | Departure days Mon, Tue, Wed, Thu, Sat | Cheapest price $40 |
Operator Alsa | Departure Time 09:15PM | Arrival Time 11:45PM | Duration 2h30 | Departure days Mon, Tue, Wed, Thu, Sat | Cheapest price $41 |
Operator Alsa | Departure Time 10:00PM | Arrival Time 01:05AM | Duration 3h05 | Departure days Everyday | Cheapest price $23 |
Operator Alsa | Departure Time 10:15PM | Arrival Time 01:00AM | Duration 2h45 | Departure days Everyday | Cheapest price $28 |
Operator Alsa | Departure Time 11:30PM | Arrival Time 02:30AM | Duration 3h00 | Departure days Sun | Cheapest price $28 |
The table below shows live departures for Madrid to Burgos buses for today, Monday, July 13. You can also manually refresh the results below to see updated bus journeys.
| Provider | Departs | Duration | Arrives | Transfers | Tickets |
|---|---|---|---|---|---|
Normal | 7:00 AM Madrid, Intercambiador de Avenida de América | 3h15 | 10:15 AM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 7:15 AM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 3h00 | 10:15 AM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal · Normal | 7:30 AM Madrid, Intercambiador de Avenida de América | 4h30 | 12:00 PM Burgos, Estación de Autobuses | 1 transfer | |
Normal | 8:00 AM Madrid, Intercambiador de Avenida de América | 2h45 | 10:45 AM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 10:30 AM Madrid, Intercambiador de Avenida de América | 2h45 | 1:15 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 10:45 AM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h30 | 1:15 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 11:00 AM Madrid, Intercambiador de Avenida de América | 2h45 | 1:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 12:30 PM Madrid, Intercambiador de Avenida de América | 3h00 | 3:30 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 12:45 PM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h45 | 3:30 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 1:00 PM Madrid, Intercambiador de Avenida de América | 2h45 | 3:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 1:15 PM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h30 | 3:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Supra Economy | 3:00 PM Madrid, Intercambiador de Avenida de América | 2h45 | 5:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Supra Economy | 3:15 PM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h30 | 5:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 4:00 PM Madrid, Intercambiador de Avenida de América | 2h45 | 6:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 6:10 PM Madrid, Estación Sur de Autobuses | 3h35 | 9:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 6:30 PM Madrid, Intercambiador de Avenida de América | 2h45 | 9:15 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 6:45 PM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h30 | 9:15 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 7:00 PM Madrid, Intercambiador de Avenida de América | 2h45 | 9:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 8:00 PM Madrid, Intercambiador de Avenida de América | 2h45 | 10:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 8:15 PM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h30 | 10:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Supra Economy | 9:00 PM Madrid, Intercambiador de Avenida de América | 2h45 | 11:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Supra Economy | 9:15 PM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h30 | 11:45 PM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 10:00 PM Madrid, Intercambiador de Avenida de América | 3h05 | 1:05 AM Burgos, C. Vitotia / Bda. Juan XXIII | 0 transfersDirect | |
Normal | 10:00 PM Madrid, Intercambiador de Avenida de América | 3h00 | 1:00 AM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 10:15 PM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h45 | 1:00 AM Burgos, Estación de Autobuses | 0 transfersDirect | |
Normal | 10:15 PM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h50 | 1:05 AM Burgos, C. Vitotia / Bda. Juan XXIII | 0 transfersDirect | |
| Tuesday, July 14 | |||||
Supra Economy | 12:30 AM Madrid, Intercambiador de Avenida de América | 2h45 | 3:15 AM Burgos, Estación de Autobuses | 0 transfersDirect | |
Supra Economy | 12:45 AM Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) | 2h30 | 3:15 AM Burgos, Estación de Autobuses | 0 transfersDirect | |
This is the last bus of the day. | |||||
Find all the dates and times for this journey
Compare bus and train prices over the next three weeks. See the best deals at a glance, find the lowest fares, and choose the option that fits your budget.
Buses from Madrid to Burgos run on average 29 times per day, taking around 2h 32m. Cheap bus tickets for this journey start at $20 (€17) but you can travel from only $17 (€14) by train.
There are 27 buses per day. The earliest bus runs at 00:15, the last at 23:45. The fastest bus covers the 133 miles (215 km) distance in 2h 30m.
Distance 133 miles (215 km) |
Average bus duration 2h 32m |
Cheapest ticket price $20 (€17) |
Buses per day 29 |
Direct buses 27 |
Fastest bus 2h 30m |
First bus 12:15 AM |
Last bus 11:45 PM |
Cheapest Month Feb |
Cheapest Day Sat |
High Season Jul - Sep |
Low Season Jan - Mar |
Busiest Day Tue |
Least Busy Day Sun |
Best time to book 21 days |
Discover the best of Burgos — top attractions, local food, transport tips, budget advice, and currency essentials. Plan your perfect Burgos trip today.
Burgos’s flagship science museum, closely linked to the Atapuerca archaeological sites. Excellent exhibits on human evolution, fossils, and prehistory make it one of the city’s most important cultural
Provincial museum housed in historic buildings, with archaeology, fine arts, and decorative arts collections. A strong choice for understanding the history and culture of Burgos and the surrounding
Contemporary art center known for rotating exhibitions, photography, installation art, and a modern perspective that contrasts with Burgos’s medieval heritage. Popular with visitors seeking a more
Burgos’s best-known promenade, lined with trees, sculptures, and elegant buildings. It is one of the city’s classic walking areas and a social hub near the historic center.
Broad square in front of the cathedral, offering one of the city’s most iconic urban scenes. It is a central meeting point and prime photo location.
The main square of Burgos, surrounded by arcades and lively urban life. A practical and atmospheric base for exploring the old town on foot.
Burgos’s signature blood sausage made with rice, onion, and spices. It is one of the city’s most famous traditional foods and is served grilled, fried, or in tapas.
Roast milk-fed lamb cooked simply in a wood oven. This Castilian classic is especially prized in Burgos for its tender meat and traditional preparation.
A rich Burgos bean stew with red beans, pork, and cured meats. It is a historic regional dish linked to rural Castilian cooking and hearty winter meals.
Historic Burgos restaurant and delicatessen known for roast lamb, morcilla, and classic Castilian cuisine in an elegant traditional setting.
Established dining address associated with Burgos culinary tradition, offering local specialties, cured products, and polished service.
Popular classic tapas bar and restaurant in the historic center, famous for morcilla, grilled specialties, and lively local ambiance.
Generally affordable for Spain. Tapas, coffee, and local transport are reasonable, while central hotels and upscale dining cost more.
Tipping is modest. Round up or leave 5-10% in restaurants for good service. A few coins in cafes is enough. Taxis are usually rounded up, and hotel tips are optional.
Official public transport app
Burgos, Estación de Autobuses -> Plaza Mayor, Burgos
Madrid Burgos buses depart from the Estación Sur de Autobuses de Madrid or the Intercambiador de Transportes de la Avenida de América and arrive at the Estación de Autobuses de Burgos. Every day, approximately, between 30 and 35 buses make this route, all of them directly. To find out more about this journey, the best thing to do is to visit the Omio website. In addition, it is possible to buy tickets directly and receive them conveniently through the app or by e-mail.
ALSA is the company responsible for covering the route between Madrid and Burgos. This is the most important one in Spain in journeys between cities and, for this route, proposes Normal and Supra Economy buses. The latter are more spacious, have plugs for electronic devices, and offer television and air conditioning.
This journey by Madrid-Burgos bus takes, on average, 3 hours . However, the fastest option, which departs at 00.30, takes 2 hours and 30 minutes. Likewise, the slowest, which leaves at 23.30, takes 3 hours and 30 minutes.
The first bus Madrid-Burgos leaves at 7.00 and the last one at 23.30.
.There are night buses Madrid-Burgos at 00.30 and 00.45.
The average price of the Madrid-Burgos bus ticket is 25€ , although in Avanza and at certain times can be obtained at 18€.
Buses from Madrid can depart, on the one hand, from the Avenida de América Transport Interchange , which is reached by metro lines 4, 6, 7 and 9 and, on the other hand, from the Estación Sur de Autobuses, which is easily accessible by metro lines 1 and 6, suburban train lines C-1, C-5, C-7 and C-10 and urban bus lines 102, 113, 148 and 152. In addition, it offers Internet access, restaurant and cafeteria, electronic lockers and shops. On the other hand, they finish their journey at the Burgos Bus Station located at Miranda Street No. 4. In its vicinity there are bus lines 3, 3BIS, 5, 7, 12, 15, 18, 23, 39, 44 and 80. It has a bar, waiting room, locker and electronic point of sale of tickets.
Find answers to the most common questions about traveling from Madrid to Burgos by bus. From journey times and ticket prices to direct connections, first and last departures, and even whether the route is scenic, our FAQs cover everything you need to plan your trip. Whether you’re looking for the fastest bus, the cheapest option, or tips for making the most of your visit at Burgos, this guide helps you travel smarter and with confidence.

Most Madrid to Burgos buses use the Madrid, Avenida de América to Burgos, Estación de Autobuses station pair, with some services arriving at Burgos, C. Vitotia / Bda. Juan XXIII. Use this guide to compare Madrid and Burgos bus stations on this route, check city-centre transport, alongside checking practicalities like bus station facilities and services.
Madrid, Avenida de América is 3 km from Madrid city centre. Public transport options include:
Madrid, Avenida de América has practical services for this route, including Wifi, Parking, Dining, ATM, Taxis, Accessibility, WC, and Ticket Office.
Food options include: Cafetería de la estación (in the station), Restaurante El Rincón (0.5 km), La Vaca Argentina (0.7 km).
Free Wi-Fi. ATMs are located near the main entrance and on the second floor.
Ticket office support is available at Madrid, Avenida de América.
Available at Madrid, Avenida de América: Parking, Taxis, WC.
Accessibility facilities are available at Madrid, Avenida de América: Elevators, ramps.
Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) is 12 km from Madrid city centre. Public transport options include:
Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid) has practical services for this route, including Dining, ATM, Accessibility, WC, Shower, and Ticket Office.
Food options include: Rodilla, Mahoudrid
ATMs are aTMs located throughout T4, major cards accepted .
Ticket office support is available at Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid).
Available at Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid): WC.
Accessibility facilities are available at Madrid, Terminal de autobuses T4 (Aeropuerto de Madrid): Step-free access, elevators, accessible toilets.
Madrid, Estación Sur de Autobuses is 3 km from Madrid city centre. Public transport options include:
Madrid, Estación Sur de Autobuses has practical services for this route, including Wifi, Parking, Dining, ATM, Taxis, Accessibility, WC, and Ticket Office.
Food options include: Cafetería de la estación (in the station), Restaurante El Brillante (0.5 km), La Taberna de Domínguez (0.7 km).
Free Wi-Fi. ATMs are located near the main entrance and in the waiting area.
Ticket office support is available at Madrid, Estación Sur de Autobuses.
Available at Madrid, Estación Sur de Autobuses: Parking, Taxis, WC.
Accessibility facilities are available at Madrid, Estación Sur de Autobuses: Elevators, ramps.
Here are some other resources that might have the information you need