Birmingham New Street (BHM) to Chester Road (CRD) train

Pay as you go Wi-Fi is available from Sky Wi-Fi The Cloud.

ATM machines are located on the paid concourse.

Taxi: Taxis drop off with the'drop & go' in the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). For more information visit Traintaxi | Accessible taxis: Taxis drop off within the'drop & go' off the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs. For more information visit Traintaxi

You can leave bags with Excess Baggage Co inside the entrance off Hill Street.

Type of shops available: Boots located on the main concourse, before the ticket barrier Camden Food located beyond the ticket barrier Costa located beyond the ticket barrier next to Platform 5b escalator Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10 M& S Food located on the main concourse Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator W H Smith located on the main concourse, before the ticket barrier

All Bar One | Leon | Caffè Nero | Five Guys | Krispy Kreme | The Pasty Shop | Upper Crust | Wasabi | Starbucks | Hotel Chocolat

Avis | British Rental Car

In the middle of the station.

Step-free access in the whole station and ramps available for train access. All platforms have elevators and escalators.

Information available from staff: Yes - from help point, Yes - from ticket office | Helpline Contact: 0800 0248998 | Passenger Information Systems: Departure screens, Announcements

Staff help available: Yes | Step free access coverage: Yes | Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station | Accessible public telephones: Public telephones are not accessible | Accessible taxis: Accessible taxis are not available | Accessible ticket machines: There are accessible ticket machines at this station | Accessible ticket machines note: A Ticket Vending Machine is available in the station entrance area to Platform 2. | Ramp for train access: Yes | Wheelchairs available: No | Impaired mobility set down / pick up points available: Yes