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Provider information and services
Elizabeth line
About
Tfl Rail is a railway service operated by Transport for London in the United Kingdom. It operates on the Great Western Main Line and the Heathrow branch of the London Underground. The service runs from Paddington in London to Reading, Maidenhead, Slough, and Heathrow Airport. It also serves the towns of Taplow, Burnham, Twyford, and Hayes & Harlington. All trains are air-conditioned and feature onboard Wi-Fi, power sockets, and digital information screens. Tfl Rail offers a range of ticket types, including single and return tickets, season tickets, and Oyster cards. Oyster cards are the most popular ticket type, allowing passengers to pay for their journey with a single card. The most popular routes for Tfl Rail are Paddington to Reading, Paddington to Maidenhead, and Paddington to Heathrow Airport. These routes offer frequent services and provide passengers with a convenient way to travel between London and the surrounding areas.
Luggage & cancellation policy
Luggage included
Standard luggage allowance included with ticket
Luggage storage
Dedicated luggage storage areas in carriages
Cancellation Policy
Refunds available through TfL website or customer service
Refund
Full refund available for service cancellations
Amenities on board the train
Wifi
Food sold onboard
No dedicated dining car. Passengers can bring their own food and drinks
Toilets
USB plugs
Accessibility
Step-free access at most stations, wheelchair spaces on trains, priority seating
Pets
Small pets travel free. Dogs must be leashed. Guide dogs welcome
Quiet zone
Family area
Popular Tfl Rail routes
London Paddington (PAD) to Heathrow Terminals 2 & 3 (HXX) train
from $10
Direct trains available
0h21 average duration
9trains per day
Served by
- Tube
- Elizabeth line
- Heathrow Express
Heathrow Terminals 2 & 3 (HXX) to London Paddington (PAD) train
from $13
Direct trains available
0h23 average duration
8trains per day
Served by
- Elizabeth line
- Heathrow Express
- Tube
Slough to Maidenhead train
from $4
Direct trains available
0h06 average duration
7trains per day
Served by
- Elizabeth line
- Great Western Railway
Reading station (RDG) to London Paddington (PAD) train
from $16
Direct trains available
0h23 average duration
7trains per day
Served by
- South Western Railway
- Great Western Railway
- Elizabeth line
- Tube
Reading to Slough train
from $13
Direct trains available
0h13 average duration
7trains per day
Served by
- Elizabeth line
- Great Western Railway
Slough to Reading train
from $10
Direct trains available
0h20 average duration
8trains per day
Served by
- Great Western Railway
- Elizabeth line
Maidenhead to Slough train
from $4
Direct trains available
0h05 average duration
7trains per day
Served by
- Great Western Railway
- Elizabeth line
Tfl Rail FAQs
Everything you need to know to travel with Tfl Rail: amenities, cancellation policy, luggage allowance and more
Tfl Rail operates routes between London and several destinations, including Reading, Heathrow Airport, and Shenfield.
Tfl Rail provides step-free access at most stations, offers wheelchair spaces on trains, and priority seating to ensure accessibility for passengers with reduced mobility.
You can cancel your train with TfL Rail by requesting a refund through the TfL website or contacting their customer service.
For Tfl Rail, you do not need a formal check-in process; simply tap in with a contactless payment card or a ticket at the station barriers.
If you miss your connection due to a delay, Tfl Rail offers compensation for such inconveniences.
Tfl Rail typically processes refunds or compensation within 10 working days if the ticket is unused and claimed within 28 days of purchase.
You have up to 28 days from purchase to submit a compensation request with TfL Rail, provided the ticket is unused, and refunds are typically processed within 10 working days.
If your train with Tfl Rail is delayed, you may be eligible for compensation for the delay.
Tfl Rail provides compensation of 50% of the single fare for delays over 30 minutes.
For a train delay with TfL Rail between 60-119 minutes, the compensation is 25% of the single fare for delays over 15 minutes.
Tfl Rail services typically depart from key stations such as London Paddington and London Liverpool Street.
For Tfl Rail services, it is generally recommended to arrive at the station at least 15 minutes before your scheduled departure to allow time for any necessary boarding procedures. Train tickets can be purchased through https://www.omio.com.
For Tfl Rail services, it is generally recommended to arrive at the station at least 15 minutes before your scheduled departure to allow time for any necessary boarding procedures. Train tickets can be purchased through https://www.omio.com.
On Tfl Rail trains, there are dedicated luggage storage areas in the carriages, and a standard luggage allowance is included with your ticket.
Tfl Rail does not operate overnight trains, as night journeys are not available.
You do not need to bring your passport when traveling with Tfl Rail, as it operates within the UK and does not require additional identification for domestic travel.
Small pets can travel for free on Tfl Rail trains. Dogs must be leashed, and guide dogs are welcome.
If your train is canceled with Tfl Rail, you are eligible for a full refund as per their policy for service cancellations.
Tfl Rail offers refunds on tickets that are purchased but not used, including those in cases of service cancellations or delays. Refund policies can vary, so it's important to check the specific terms and conditions for each ticket type.
Tfl Rail trains do not have plug sockets; however, they are equipped with USB plugs for passengers to charge their devices.
Buying subway tickets onboard is not available on Tfl Rail trains.
Tfl Rail does not provide compensation for delays caused by weather or strikes.
WiFi is available onboard Tfl Rail trains.
Tfl Rail offers quiet zones for passengers seeking a peaceful journey.
station information and services
Most popular Tfl Rail train stations
Amenities at train station
Wifi
Lockers
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Car Rental
Information Desk
Luggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 8:00 PM Monday - Sunday
Number of platforms
5Wifi
- Free
Parking
- The car park is open 24/7. Access is via Brunel Way.
Dining
- The Moon and Spoon
- The Red Lion
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps.
WC
- £0.50
Hotel
- Holiday Inn Slough - Windsor
- Moxy Slough
- Travelodge Slough
Lost and Found Office
- Located in the main hall
Bike Parking
- 36 places, covered
Car Rental
- Enterprise
- Europcar
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-5 for trains to London and Reading
- Hall 2: ticket office and waiting area
Public transit options for Slough
- Train: Great Western Railway services
- Bus: Several local bus services available
Amenities at train station
ShoppingParkingDiningATMAccessibilityWCHotel
LoungeTicket OfficeBike ParkingBike RentalCar Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 22:45 Saturday 05:30 - 22:45 Sunday 07:15 - 22:45 Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:00 - 20:00 and Sun 09:00 - 20:00
Parking
- Car Park: Multi Storey Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: platforms can be reached via lift and bridge, ticket office is step free.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
- Accessible taxis: Accessible taxi are available at the station entrance. please request staff assistance if you need to.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are located on Station Platforms and in The Brunel Arcade building
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Front of station, underground short stay car park and long stay car park.
- Storage CCTV: No
Public transit options for Reading
- Location for Rail Replacement Services: At the North side of the station
Amenities at train station
WifiShoppingParkingDiningAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 21:00 Saturday 06:45 - 21:00 Sunday 07:00 - 21:00 Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00
Shopping
- Type of shops available: WHSmith
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step-free category B1 station - this station has a degree of step-free access to the platforms. Platforms 2 to 5 are accessed via the lifts from the subway. Platform 1 is only step free accessible via the Shoppenhangers Road Car Park.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Yes
- Accessible taxis: Accessible taxis are available. Please request staff assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 4
- National key toilets: Yes
- National key toilets location: The radar key is available from station staff.
- Baby changing facilities: Yes
- Baby changing facilities location: Accessible WC on platform 4
Lounge
- Waiting rooms location: Platform 4
Bike Parking
- Storage sheltered: Yes
- Storage location: Shoppenhangers Lane, front of Station and side of station
- Storage CCTV: Yes
Public transit options for Maidenhead
- Location for Rail Replacement Services: Station forecourt
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- 24/7
Wifi
- Free Wi-Fi in the station.
Lockers
- Luggage lockers are located near the taxi stand beside Platform 11.
Shopping
- Type of shops available: News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Dining
- Wasabi
- The Beer House
- Barburrito
- Upper Crust
- The Mad Bishop & Bear (Fullers)
- The Pasty Shop
- Burger King
- Pret a Manger
- The Savanna
- Soboro Bakery
- & more
Taxis
- Taxi: The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis and a drop off point
- Accessible taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
Accessibility
- Wheelchair access, escalators, elevators.
WC
- Toilets Location: Accessible toilets are located on Platforms' 1 and 12. A Changing Places facility is located on Platform 12. There are dedicated breastfeeding rooms / Parent & Baby rooms; within the Ladies toilets on Platform 1 within the public toilets on Platform 12.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located on Platforms 1 and 12.
- Baby changing facilities: Yes
Hotel
- Hilton London Paddington
- Mercure London Paddington Hotel
- The Pilgrm
Lounge
- Waiting rooms location: Platform 12
Ticket Office
- 24/7
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 8/9 and 10
- Storage CCTV: Yes
Information Desk
- Located near Platform 1.
Public transit options for London Paddington
- Underground lines: Bakerloo Line, Circle Line, District Line, Hammersmith Line
- Bus lines: N7, 23, 27, N27, 36, 205, N205, 332, 7, 46, A1, 18, N18
- Train lines: Great Western Main Line, Heathrow Express
- Metro: Tube Lines.
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday 03:10 - 01:00 Tuesday,Wednesday,Thursday 04:00 - 01:00 Friday,Saturday,Sunday 03:40 - 01:00 Adjacent to Platform 10
Distance to city center
3 kmShopping
- Type of shops available: Wide range of shops
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
- Accessible taxis: Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
- National key toilets: Yes
- National key toilets location: Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Helpline Contact: 0800 028 28 78
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Liverpool Street
- Location for Rail Replacement Services: Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
- Metro: Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.
Amenities at train station
ParkingDiningTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 19:15 Saturday 08:15 - 14:45 Sunday 08:15 - 15:45
Distance to city center
1 kmAccessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms. Staff ramp assistance is always available. Accessible seating is available on platforms 1&2.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located to the left of the stations entrance.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist during ticket office hours.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Toilets are located on platform 2 Baby change facilities are located within the accessible toilet on platform 1&2
- National key toilets: Yes
- National key toilets location: An accessible toilet are located on platform 1&2. This toilet is operated with a radar key.
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: An accessible, heated waiting room is located on Platform 3.
Bike Parking
- Storage sheltered: Yes
- Storage location: Station entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Burnham
- Location for Rail Replacement Services: Rail Replacement Services go from the Bus Stop on Burnham Lane outside the station.
Amenities at train station
ShoppingParkingDiningAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:35 - 23:25 Saturday 05:35 - 23:25 Sunday 07:00 - 20:30
Distance to city center
12 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category B. This station has step-free access to all platforms except platform 2. Staff ramp assistance is always available. Accessible seating is available on platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the stations ticket hall on Approach Road.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Toilets are located on platform 4.
- National key toilets: Yes
- National key toilets location: An accessible toilet is located within the waiting room on platform 4. This toilet is operated with a radar key.
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets
Lounge
- Waiting rooms location: An accessible waiting room with automatic door opening is located on Platform 4. The waiting room is open from first train to last train
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Ealing Broadway
- Location for Rail Replacement Services: Bus stop F outside station entrance (both directions) Click here for map
Amenities at train station
ParkingDiningAccessibilityHotelTicket OfficeBike ParkingBike Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 09:30 - 16:30
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This station has step-free access to all platforms including level boarding to Thameslink trains from Zone C on both platforms. Manual ramps are available for other zones and for London Underground services.
- Accessible taxis: Contact taxi operator directly
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
Public transit options for Farringdon
- Metro: Metropolitan, Circle, Hammersmith & City Lines
Tottenham Court Road Station
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCHotelTicket OfficeBike ParkingBike RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 24 hours Monday - Sunday
Number of platforms
4Wifi
- Free
Parking
- The car park is open 7 days a week, with access from nearby streets.
Dining
- The Ivy Soho Brasserie
- Hakkasan Hanway Place
- Berners Tavern
Taxis
- Outside the main entrance.
Accessibility
- Ramps, restrooms.
WC
- Free
Hotel
- The Bloomsbury Hotel
- Radisson Blu Edwardian, Kenilworth
- The London EDITION
Information Desk
- Located in the main concourse
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, Central and Northern Line platforms
- Hall 2: Elizabeth Line platforms
Public transit options for Tottenham Court Road Station
- Tube: Central Line, Northern Line
- Elizabeth Line
- Bus: Several lines available
Amenities at train station
WifiShoppingParkingATMAccessibilityWCLost and Found OfficeTicket Officeinformation
Address
Heathrow Airport Terminals 2 & 3 station, Inner Ring Road, Heathrow Airport, Greater London, TW6 1WDTicket Office Hours
- Opening hours: Monday - Sunday 05:00 - 23:59
Distance to city center
23 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- National key toilets: No
- Baby changing facilities: Yes
Public transit options for Heathrow Terminals 2 & 3
- Onward travel information: National Rail trains serving London Paddington National Express coaches to Victoria Coach Station and Gatwick Airport London Underground
- Metro: Connection available with the London Underground (Piccadilly Line)
Amenities at train station
WifiParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 19:00 Saturday - Sunday 08:00 - 16:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step Free Category A Station - This station has step free access to all platforms via a liftbridge
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: No
- Accessible taxis: Accessible taxis are available. Please request staff assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are on platform 4.
- National key toilets: No
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 4 and 5 and entrance to platform 1
- Storage CCTV: Yes
Public transit options for Twyford
- Location for Rail Replacement Services: Station forecourt
Canary Wharf Station
Amenities at train station
WifiLockersParkingDiningTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 24 hours Monday - Sunday
Distance to city center
7 kmNumber of platforms
2Wifi
- Free
Parking
- Parking is available at nearby facilities, with several car parks in the Canary Wharf area.
Dining
- The Ivy in the Park
- Roka Canary Wharf
Taxis
- Outside the main entrance.
Accessibility
- Ramps, restrooms.
WC
- £0.50
Hotel
- Hilton London Canary Wharf
- Novotel London Canary Wharf
- London Marriott Hotel Canary Wharf
Lost and Found Office
- Located in the main concourse
Information Desk
- Located in the main concourse
Luggage Carts
- Free
Station Plan
- The station includes multiple levels with shopping areas and a rooftop garden.
Public transit options for Canary Wharf Station
- DLR: Canary Wharf DLR Station
- Jubilee Line
- Elizabeth Line
- Bus: Several lines available
Amenities at train station
ParkingDiningAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:10 Saturday 06:10 - 19:10 Sunday 06:30 - 21:30
Distance to city center
1 kmAccessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Accessibility Category A. This station has step free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3,4 and 5.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Toilets are located on platform 4&5
- National key toilets: Yes
- National key toilets location: An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
- Baby changing facilities: No
Lounge
- Waiting rooms location: An accessible, heated waiting room with automatic door opening is located on Platform 3. The waiting room is open from first to last train.
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Hayes & Harlington
- Location for Rail Replacement Services: Bus stop E and L outside station entrance(both directions) Click here for map
Amenities at train station
ParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 19:30 Saturday 08:10 - 15:00 Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms. Step free access is available from the stations main entrance. There is no step free access from the Station Road entrance. Staff ramp assistance is always available. Accessible seating is available on platforms 3&4.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located outside the stations main entrance and at the Station Road entrance.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are located within the stations ticket hall on the unpaid side of the ticket barriers.
- National key toilets: No
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle storage is located in the Langley Station car park entrance and the Station Road entrance.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Langley
- Location for Rail Replacement Services: Front of the station Click here for map
Amenities at train station
ParkingDiningAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 19:40 Saturday 06:30 - 19:40 Sunday 08:10 - 15:30
Distance to city center
1 kmAccessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Accessibility Category B. This station has step free access to platforms 2,3,4 and 5. There is no step free access to platform 1. Staff ramp assistance is always available. Accessible seating is available on platforms 3&4
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located in the ticket hall on Station Approach.
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Temporary toilet facilities are based at the Warwick Road entrance to the station. These toilets are open from 05:00-21:00 Monday to Sunday
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: An accessible, heated waiting room is located on Platform 3.
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for West Drayton
- Location for Rail Replacement Services: Bus stop E outside station entrance (both directions) Click here for map
Amenities at train station
ShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:40 - 19:40 Saturday 06:40 - 19:40 Sunday 08:20 - 17:50
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step Free Category A station - This station has step free access to the platform. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Accessible public telephones: No
- Accessible taxis: Please request staff assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: These are located approximatly 100m from station entrance
- National key toilets: No
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Adjacent to platform entrance
- Storage CCTV: Yes
Public transit options for Windsor & Eton Central
- Location for Rail Replacement Services: Bus Stop outside Hare & Garter, Opposite Windsor Castle
Bond Street Station
Amenities at train station
WifiDiningTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 11:00 PM Monday - Sunday
Distance to city center
1 kmNumber of platforms
2Wifi
- Free
Dining
- Selfridges & Co.
- The Ivy Cafe Marylebone
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps.
WC
- Free for passengers
Hotel
- The Westbury Mayfair
- Claridge's
- The Langham, London
Lost and Found Office
- Located near the main entrance
Information Desk
- Located near the main entrance
Luggage Carts
- Free
Station Plan
- Hall 1: entrance from Oxford Street, access to Central and Jubilee lines
- Hall 2: Elizabeth line access
Public transit options for Bond Street Station
- Metro: Central Line, Jubilee Line
- Elizabeth Line
- Bus: Several lines available
Amenities at train station
ParkingAccessibilityLoungeLost and Found OfficeTicket Officeinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 05:00 - 23:59
Distance to city center
25 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
Amenities at train station
ParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 19:30 Saturday 06:30 - 19:30 Sunday 08:10 - 15:30
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Accessibility Category A. This station has step free access to all platforms Staff ramp assistance is always available Accessible seating is available on platforms 3&4
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the stations ticket hall.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Male toilets are located on platform 4
- National key toilets: Yes
- National key toilets location: An accessible toilet is located in the ticket hall on the paid side of the ticket barriers.
- Baby changing facilities: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Southall
- Location for Rail Replacement Services: Towards Paddington: Bus Stop N on Railway Bridge. Towards Slough: Bus Stop O next to Station Building Click here for map
Amenities at train station
WifiShoppingParkingDiningAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 20:00 Saturday 06:10 - 20:00 Sunday 07:10 - 20:10
Shopping
- Type of shops available: News agent located at the top of the staircase to platform 1
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category B3. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road. Staff ramp assistance is always available Accessible seating is available on platforms 3&4.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platforms 3&4 Baby change facilities are available within the accessible toilets on platforms 3&4.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 3 and 4; these toilets are operated by a radar key.
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting rooms are located on both Platform 3 and Platform 4. There is one step to access the waiting room on platform 4. Access to the waiting room on platform 3 is step free. Both waiting rooms are open from first train to last.
Bike Parking
- Storage sheltered: Yes
- Storage location: Alexandra Road car park and limited spaces on Platform 4
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Brentwood
- Location for Rail Replacement Services: Rail replacement bus services depart from: Alexandra Road for both Westbound and Eastbound services Click here for map
Amenities at train station
ParkingDiningAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 13:00 Saturday Closed Sunday Closed
Distance to city center
1 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platform. Staff ramp assistance is always available. Accessible seating is available on platforms 3&4
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist during ticket office hours.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Located on platform 4
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: Step free, heated waiting rooms with push button door opening are located on Platforms 3&4.
Bike Parking
- Storage sheltered: Yes
- Storage location: Northern Car Park off platform 4
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
Public transit options for Taplow
- Location for Rail Replacement Services: Station forecourt
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:50 - 22:00 Saturday 05:50 - 22:00 Sunday 07:00 - 23:00
Shopping
- Type of shops available: Newsagent Flower stall Hairdresser Dry cleaner
Parking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on each platform. The accessible (radar key) toilets are located on the Ground Floor, near the lifts.
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.
- Storage CCTV: Yes
Public transit options for Chelmsford
- Location for Rail Replacement Services: Replacement transport stop at the bus stop on Victoria Road by station entrance
Amenities at train station
WifiShoppingParkingATMAccessibilityWCLost and Found OfficeTicket Officeinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 05:00 - 23:40
Distance to city center
22 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- National key toilets: No
- Baby changing facilities: Yes
Public transit options for Heathrow Terminal 4
- Metro: Connection available with LT Piccadilly Line
Amenities at train station
ParkingDiningTaxisAccessibilityHotelBike ParkingBike RentalInformation Deskinformation
Distance to city center
4 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step-free access available to train available on all platforms, except southbound London Overground platform which requires a manual boarding ramp.
- Accessible ticket machines: There are no accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
Information Desk
- Information available from staff: Yes - from ticket office
Public transit options for Whitechapel
- Metro: Customers can connect with London Underground District and Hammersmith and City lines.
Custom House Station
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCHotelTicket OfficeBike ParkingBike RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 11:00 PM Monday - Sunday
Distance to city center
10 kmNumber of platforms
2Wifi
- Free
Parking
- Parking is available nearby with several options for short and long-term stays.
Dining
- Tapa Tapa
- Zero Sette Restaurant
Taxis
- Outside the main entrance.
WC
- Free for passengers
Hotel
- Aloft London Excel
- Novotel London Excel
- ibis London Excel Docklands
Information Desk
- Located near the main entrance
Luggage Carts
- Free
Station Plan
- The station has two main platforms serving the DLR and Elizabeth line, with connections to local bus services.
Public transit options for Custom House Station
- DLR: Docklands Light Railway
- Elizabeth line
- Bus: Several lines available
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:15 - 20:00 Sunday 07:10 - 20:10
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category B2. This station has step-free access to all platforms. Access can be gained from South Street side entrance via a steep ramp. The ramps leading from the subway to the platforms are fairly steep. Staff ramp assistance is always available. Accessible seating is available on platforms 1,2,4 and 5
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the stations ticket hall. The ticket machines are accessible via the stations main entrance. There is no step free access to the ticket machines via the stations side entrance ramp.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Male and Female toilets are located inside the waiting room on platform 4.
- National key toilets: Yes
- National key toilets location: An accessible toilet is located on platform 4. This toilet is operated with a radar key.
- Baby changing facilities: No
Lounge
- Waiting rooms location: An accessible, heated waiting room is located on Platform 4. The waiting room is open from first to last train.
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 5 and Platform 2
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Romford
- Location for Rail Replacement Services: Rail replacement bus services will depart from: Atlanta Boulevard for both Westbound and Eastbound services Click here for map
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 06:40 - 21:30 Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
Shopping
- Type of shops available: Newsagent
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Accessible toilets are available.
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Note that these are Council-owned cycle racks, located outside the front of the station
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
Public transit options for Stratford (London)
- Location for Rail Replacement Services: Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from: Montfichet Road, Bus Stop W, for Eastbound services - map here
- Metro: London Underground Central Line and Jubilee Lines and Docklands Light Railway.
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 20:00 Saturday 06:10 - 20:00 Sunday 07:10 - 20:10
Distance to city center
1 kmShopping
- Type of shops available: News agent Passport Photo Booth
Parking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
- National key toilets: Yes
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage CCTV: Yes
Public transit options for Shenfield
- Location for Rail Replacement Services: Station Forecourt unless otherwise indicated.
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 04:45 - 01:00 Saturday 04:45 - 01:00 Sunday 05:25 - 01:00 Ticket office is located on the lower level concourse.
Distance to city center
2 kmShopping
- Type of shops available: Various shops, cafes and restaurants
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All platforms can be accessed by lift
- Accessible taxis: Taxis with ramps. There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:00 - 00:45 Sunday 06:00 - 00:45
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets can be located on the lower concourse. A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors. The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground. If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access. Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
- National key toilets: Yes
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
Bike Parking
- Storage sheltered: Yes
- Storage location: Located in Station Approach.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Bridge
- Onward travel information: The Bus Station is located directly outside the main entrance at upper level. There are also bus stops outside on Tooley Street. For further information on buses, a bus information kiosk is also located outside the main doors of the station at upper level.
- Location for Rail Replacement Services: Rail replacement bus services are usually found outside the front of the station. However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
- Metro: For North and North East Kent and South East London
Amenities at train station
ParkingDiningAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 13:00 Saturday - Sunday Closed
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3&4
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located in the stations ticket hall.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist during ticket office hours.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: An accessible toilet is located in the ticket hall on the paid side of the ticket barrier.
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: Accessible, heated waiting rooms with automatic doors are located on platforms 3 and 4. Both waiting rooms are open from first to last train.
Bike Parking
- Storage sheltered: No
- Storage location: Station Entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Iver
- Location for Rail Replacement Services: Click here for map
Amenities at train station
ParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 20:05 Saturday 06:10 - 20:05 Sunday 07:30 - 19:30
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms. Staff ramp assistance is always available. Accessible seating is available in the ticket hall and platforms.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: On the paid side of the barrier within the stations ticket hall. Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.
- National key toilets: Yes
- National key toilets location: Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
- Baby changing facilities: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Abbey Wood Station
- Location for Rail Replacement Services: Towards Dartford - Bus stop B (outside of the station) Towards Plumstead - Bus stop A (outside of the station)
Amenities at train station
ShoppingParkingDiningTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 20:00 Saturday 06:10 - 20:00 Sunday 07:10 - 20:10
Shopping
- Type of shops available: Coffee & snacks
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Accessibility Category C. This station does not have step-free access. Staff ramp assistance is always available. Accessible seating is available on platforms 3&4.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located At the York Mews station entrance At the Ilford Hill temporary station entrance At the Ilford south station entrance
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platform 3
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: There are two step free, heated waiting rooms located on Platform 3. The waiting room located next to the ladies toilets has an automatic door function. Both waiting rooms are open from first to last train.
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 4
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Ilford
- Location for Rail Replacement Services: Rail replacement bus services will depart from: High Road, Bus Stop L, for Westbound services Ilford Hill, Bus Stop F, for Eastbound services Click here for map
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 20:00 Saturday 07:30 - 20:00 Sunday 07:15 - 20:00 Please note: Reservations and tickets requiring reservations can only be sold between 09:00 and 18:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to access platform 4. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Accessible Taxis available at this station Please request staff assistance or call our free help line for.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Situated by the ticket office.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on the Station Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- National key toilets: Yes
- National key toilets location: The radar key is available from station staff.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Car park
- Storage CCTV: Yes
Public transit options for Oxford
- Location for Rail Replacement Services: From station forecourt in front of station
Amenities at train station
ParkingDiningAccessibilityHotelLost and Found OfficeBike Parkinginformation
Parking
- Car Park: No
Dining
- La Cantina Del Vino
Accessibility
- Staff help available: No
- Step free access note: Step Free - Category B1 Station - This station has step free access to the platform via a short steep ramp from the road. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Accessible taxis: Accessible taxis are available. Please call our assist phone line.Assist booking line Tel 08457 413 775 Text Phone 08456 050 6000 Monday-Friday 08:00-20:00 Saturday-Sunday 09:00-17:00
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Entrance area leading to platform
- Storage CCTV: Yes
Public transit options for Marlow
- Location for Rail Replacement Services: Station approach
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 24 Hours a Day Tickets bought in advance online or from South Western Railway telesales can be collected at Ticket Office or at Self-Serve Ticket Machines.
Distance to city center
1 kmShopping
- Type of shops available: A wide range of shops including convenience store, supermarket, pharmacy, newsagent, bookseller, clothing, gifts, travel accessories and passport photobooth.
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access from the main concourse to all platforms, shops and facilities. Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank.
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Accessible taxis are available from the taxi rank on Cab Road / Station Approach
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Cycle storage is located outside exit 3 on Station Approach / Cab Road.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Waterloo
- Onward travel information: Waterloo is well connected to London's public transport network. Waterloo Underground station serves the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Plan a journey - Transport for London (tfl.gov.uk) Buses depart from several points around the station. All Transport for London Buses are accessible with step free access and have a dedicated mobility space. Buses from Waterloo (tfl.gov.uk) The station has a dedicated taxi rank for London Black Taxis on the roadway outside exit 3. Santander Hire Bicycles are available from the docking stations outside. Santander Cycles - Transport for London (tfl.gov.uk) Waterloo is within easy walking distance of the South Bank and a number of visitor attractions. Walking - Transport for London (tfl.gov.uk).
- Metro: Waterloo Underground station is served by the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Step free access is available to and from the Jubilee Line. For more information on London Transport accessibility: Plan an accessible journey - Transport for London (tfl.gov.uk).
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
Wifi
- Free, unlimited WiFi is available throughout the station.
Lockers
- Luggage lockers are located on the lower concourse close to the Eurostar line.
Parking
- Car Park: Station Car Park
Dining
- The Betjeman Arms
- AMT Coffee
- The Booking Office
- Carluccio’s
- Chop’d
- Greggs
Taxis
- Taxi: Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis. Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK.
- Accessible taxis: Accessible taxis can be located on Midland Road and Pancras Road
Accessibility
- Wheelchair access, elevators, escalators, complimentary assistance for passengers with reduced mobility and other needs.
WC
- National key toilets: Yes
- National key toilets location: There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too.
- Baby changing facilities: Yes
Hotel
- The Standard
- Kimpton Fitzroy London
- Alhambra Hotel
Ticket Office
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
Bike Parking
- Storage sheltered: Yes
- Storage location: Within car park
- Storage CCTV: Yes
Information Desk
- Located on the lower level in the main hall.
Public transit options for London St Pancras International
- Subway lines: Circle Line, Hammersmith & City Line, Metropolitan Line, Northern Line, Piccadilly Line, Victoria Line
- Train lines: Overground line, High Speed 1, Eurostar
- Bus lines: 326, 139
Amenities at train station
ParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 13:15 Saturday 07:15 - 14:15 Sunday Closed
Parking
- Car Park: Station Car Park
Dining
- The Last Viceroy
- Costa
Accessibility
- Staff help available: Yes
- Step free access note: Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Public telephones are not accessible
- Accessible taxis: Accessible taxis are available by contacting local taxi firms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- National key toilets: Yes
- National key toilets location: The radar key is available from station staff.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 1
- Storage CCTV: Yes
Public transit options for Bourne End
- Location for Rail Replacement Services: Bus Stop outside Station (to Marlow), Bus Stop opposite Station (to Maidenhead)
Amenities at train station
ParkingDiningTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:35 - 20:50 Saturday 05:35 - 20:50 Sunday Closed
Distance to city center
13 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3,4&5.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the stations ticket hall.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Toilet facilities are located on the paid side of the ticket barrier.
- National key toilets: Yes
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage location: Cycle storage is located to the right of the stations entrance.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for West Ealing
- Location for Rail Replacement Services: No rail replacement bus services operate from this station
Amenities at train station
WifiParkingDiningAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 06:30 - 20:00
Distance to city center
1 kmAccessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category B1. This station has step-free access to all platforms. Use the Crossways car park entrance. There is no step-free access from the Station Road main entrance. Staff ramp assistance is always available. Accessible seating is available on platforms 3&4
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the stations ticket hall on Station Road and outside the car park entrance on Crossways.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 3.
- National key toilets: Yes
- National key toilets location: An accessible toilet is located on platform 3&4. This toilet is operated with a radar key.
- Baby changing facilities: No
Lounge
- Waiting rooms location: An accessible heated waiting is located on Platform 3&4. The waiting room is open from first till last train.
Bike Parking
- Storage sheltered: Yes
- Storage location: In the car park
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Gidea Park
- Location for Rail Replacement Services: Rail replacement bus services will depart from: Station Road, Bus Stop PA, for Westbound services Station Road, Bus Stop PB, for Eastbound services Click here for map
Amenities at train station
WifiParkingDiningTaxisAccessibilityHotelLost and Found OfficeTicket OfficeBike ParkingBike Rentalinformation
Address
Henley-on-Thames station, Station Approach, off Station Road, Henley-on-Thames, Oxfordshire, RG9 1AYTicket Office Hours
- Opening hours: Monday - Friday 06:00 - 13:00 Saturday 07:00 - 13:00 Sunday Closed
Parking
- Car Park: Station Car Park
Taxis
- Taxi: Yes
- Accessible taxis: Accessible taxis are available
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free Category A station. This station has step free access to the platform. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Accessible taxis are available
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Car park adjacent to station entrance
- Storage CCTV: Yes
Public transit options for Henley-on-Thames
- Location for Rail Replacement Services: Station car park
Amenities at train station
WifiParkingDiningATMAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 12:4513:45 - 20:15 Saturday 06:00 - 12:4513:45 - 20:15 Sunday 07:10 - 20:30
Parking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets, as well as an accessible toilet, are located on Platform 1. The toilets are open during staffing hours
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Within car park
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0800 028 28 78
Public transit options for Billericay
- Location for Rail Replacement Services: Substitute bus services stop at bus stop just beyond station entrance
Amenities at train station
ParkingDiningAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:40 - 10:40 Saturday 08:00 - 15:15 Sunday Closed
Distance to city center
9 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms. Staff ramp assistance is always available. Accessible seating is available on platforms 3&4.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located in the stations ticket hall.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: On the paid side of the barrier in the stations ticket hall.
- National key toilets: Yes
- National key toilets location: An accessible toilet is located in the ticket hall on the paid side of the barrier. This toilet is operated with a radar key.
- Baby changing facilities: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Acton Main Line
- Location for Rail Replacement Services: No rail replacement bus services operate from this station.
Amenities at train station
ParkingDiningAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:40 Saturday 06:10 - 19:40 Sunday 07:10 - 18:30
Distance to city center
3 kmAccessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3&4.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the ticket hall entrance on Gubbins Lane and at the car park entrance on Station Road.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platform 3
- National key toilets: Yes
- National key toilets location: An accessible toilet is located on Platform 3. This toilet is operated with a radar key.
- Baby changing facilities: No
Lounge
- Waiting rooms location: An accessible, heated waiting room is located on Platform 3. Waiting room is open from first to last train.
Bike Parking
- Storage sheltered: Yes
- Storage location: In station car park
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from information point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Harold Wood
- Location for Rail Replacement Services: Rail replacement bus services will depart from: Gubbins Lane, Bus Stop B, for Westbound services Gubbins Lane, Bus Stop A, for Eastbound services Click here for map
Amenities at train station
WifiLockersShoppingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
Wifi
- Free public Wi-Fi available.
Lockers
- Excess Baggage Co luggage storage is located near the entrance to Platform 16 and is open daily from 08:00 to 21:00.
Shopping
- Type of shops available: Wide range of shops - see the Station Plan map.
Dining
- Burger King
- Caffè Nero
- Nando's
- The Signal Box
- Delice de France
- Tortilla
- Starbucks
- AMT Coffee
- Upper Crust
- Camden Food Co.
- & many more
Taxis
- Taxi: The taxi rank is located beneath the station.
- Accessible taxis: The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts. You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482. The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
Accessibility
- Station is fully accessible, and passengers can request assistance at the mobility assistance reception desk.
WC
- Toilets Location: These are located by the entrance to platforms 1-3 There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.
- National key toilets: Yes
- National key toilets location: These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
- Baby changing facilities: Yes
Hotel
- Hilton London Euston
- The Wesley Euston Hotel
- Travelodge London Central Euston
Lounge
- Waiting rooms location: Located by the entrance to platforms 16-18
Ticket Office
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
- Storage CCTV: Yes
Information Desk
- Located near the center of the station's main concourse.
Public transit options for London Euston
- Tube lines: Circle, Hammersmith & City, Metropolitan, Northern (Bank and Charing Cross branches), Victoria
- Overground lines: Watford DC
- Bus lines: 18, 30, 59, 68, 73, 91, 168, 205, 253, 390, N5, N20, N73, N91, N205, N253
- Rail lines: London North Western Railway, London Overground, Avanti West Coast, Caledonian Sleeper
- Location for Rail Replacement Services: Go to Platform 2, there is a gate adjacent to the station from the main road.
Amenities at train station
ParkingAccessibilityLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:40 Saturday 06:10 - 19:00 Sunday 08:10 - 15:40
Distance to city center
3 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3&4.
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
Lounge
- Waiting rooms location: An accessible waiting room with automatic door opening is located on Platform 3. The waiting room is open from first train to last train
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle stands on platform 3
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Chadwell Heath
- Location for Rail Replacement Services: Rail replacement bus services will depart from: Wangeu Road, Bus Stop F, for both Westbound and Eastbound services Click here for map
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 06:30 - 22:00
Distance to city center
1 kmShopping
- Type of shops available: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Main concourse
- Accessible taxis: Available on request Taxi rank outside main station entrance
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are situated on the central concourse and adjacent to platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access.
- National key toilets: Yes
- National key toilets location: Hudson's Place and Central Concourse
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
Bike Parking
- Storage sheltered: Yes
- Storage location: Car Park Upper Level (Victoria Place), above Gatwick Express.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Victoria
- Onward travel information: Victoria Bus Station at Station Front
- Location for Rail Replacement Services: When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details.
- Metro: Underground services: Victoria Line, District Line and Circle Line
Amenities at train station
ShoppingParkingDiningATMAccessibilityHotelLost and Found OfficeBike ParkingBike RentalCar Rentalinformation
Distance to city center
2 kmShopping
- Type of shops available: Newsagent in ticket hall
Parking
- Car Park: No
Accessibility
- Staff help available: No
- Step free access coverage: No
- Step free access note: This station does not have step free access.
- Accessible taxis: Contact taxi operator directly
- Accessible ticket machines: There are no accessible ticket machines at this station
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Public transit options for Moorgate
- Metro: Northern, Metropolitan, Circle, Hammersmith & City Lines
Amenities at train station
WifiParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:40 Saturday 07:10 - 14:00 Sunday 08:10 - 15:40
Distance to city center
12 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3&4
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the stations ticket hall.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: An accessible toilet is located within the stations ticket hall on the unpaid side of the ticket barrier. This toilet is operated with a radar key.
- National key toilets: Yes
- National key toilets location: An accessible toilet is located within the stations ticket hall on the unpaid side of the ticket barrier. This toilet is operated with a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage location: Station entrance
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Manor Park
- Location for Rail Replacement Services: Rail replacement bus services will depart from: Romford Road Bus Stop F for Westbound services Romford Road Bus Stop E for Eastbound services Click here for map
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 19:40 Saturday 06:30 - 19:40 Sunday 08:00 - 19:40
Shopping
- Type of shops available: Spar supermarket
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free Category A station - This station has step free access to all platforms via lifts. Platform 1 can be accessed via ramp to the front of the station. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Public telephones are not accessible
- Accessible taxis: Accessible taxis are available
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located at the station entrance by the ticket office.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The Ladies and Gentleman's toilets are located on Platform 2. The accessible toilet is located on Platform 3. National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- National key toilets: Yes
- National key toilets location: The radar key is available from station staff.
- Baby changing facilities: Yes
- Baby changing facilities location: Platform 3
Lounge
- Waiting rooms location: Platforms 1, 3 and 5
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside station
- Storage CCTV: Yes
Public transit options for Didcot Parkway
- Location for Rail Replacement Services: Station forecourt.
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Wifi
- Free, unlimited Wi-Fi in the station.
Lockers
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Shopping
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Parking
- Car Park: Station Car Park
Dining
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
Taxis
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
Accessibility
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
WC
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
Hotel
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
Ticket Office
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
Information Desk
- Located near the main entrance.
Public transit options for London Kings Cross
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Tfl Rail destinations
Not sure where to begin your Tfl Rail adventure? Check out these popular Tfl Rail destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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