Scan to get our free app
Use our app to get live travel updates and book mobile tickets for trains, buses, flights, and ferries.
App Store
4.942K ratings
Google Play
4.6136K reviews
Provider information and services
SANTAFE
About
Santafé Transportes is a Brazilian bus company established in May 1997, specializing in passenger transport, parcel delivery, and tourism services. With over 50 years of combined experience among its management, the company emphasizes modernization and customer service excellence. Santafé's fleet undergoes regular maintenance and cleaning, ensuring safety and comfort for passengers. The company operates a significant number of bus routes, maintaining high standards of reliability and punctuality. Additionally, Santafé offers bus rental services for various occasions, depending on vehicle availability.
Luggage & cancellation policy
Luggage included
One checked bag up to 30kg, one carry-on up to 5kg
Additional luggage
Additional luggage allowed for extra fee
Amenities on board the bus
Wifi
Food sold onboard
Seat reservation
Toilets
USB plugs
Accessibility
Wheelchair accessibility available with advance notice, priority seating for passengers with disabilities
Bikes
Bicycles must be disassembled and properly packaged
Pets
Small pets allowed in carriers
SANTAFE FAQs
Everything you need to know to travel with SANTAFE: amenities, cancellation policy, luggage allowance and more
SANTAFE buses are accessible for passengers with reduced mobility, offering wheelchair accessibility with advance notice and priority seating for passengers with disabilities.
The provider SANTAFE typically offers buses equipped with air conditioning and heating to ensure passenger comfort.
You can take your bicycle onboard the bus with SANTAFE, but it must be disassembled and properly packaged.
Currently, specific information regarding the exchange or cancellation policy for SANTAFE bus tickets is not available.
Children typically require their own tickets with SANTAFE, and discounts for children are often available; however, specifics may vary, so it's best to verify the details directly with SANTAFE.
If a SANTAFE bus is delayed, there is no compensation offered for the connection delay.
You can enjoy food onboard SANTAFE buses, as they allow passengers to eat during the journey.
You can bring one checked bag up to 30kg and one carry-on bag up to 5kg when traveling with SANTAFE.
Yes, SANTAFE allows additional luggage for an extra fee.
With SANTAFE, small pets are allowed in carriers, and you will need to provide a health certificate and vaccination records for your pet.
Unfortunately, specific details about seat selection on SANTAFE buses are not defined, so it's suggested to contact the provider directly for accurate information.
SANTAFE provides USB plugs for passenger convenience.
Yes, SANTAFE provides onboard toilets for their passengers.
SANTAFE offers WiFi as part of their services.
The Omio App Makes Travel Planning Easy
We’ll get you where you want to go. From live train updates to mobile tickets, our innovative app is the ideal way to plan and keep track of your travel.
