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Provider information and services
Santafé
About
Santafé Transportes is a Brazilian bus company established in May 1997, specializing in passenger transport, parcel delivery, and tourism services. With over 50 years of combined experience among its management, the company emphasizes modernization and customer service excellence. Santafé's fleet includes buses equipped with amenities such as air conditioning, reclining seats, and onboard restrooms, ensuring passenger comfort and safety. The company operates in multiple cities across Brazil, maintaining a strong commitment to punctuality and quality service.
Luggage & cancellation policy
Luggage included
One checked bag up to 30kg, one carry-on up to 5kg
Additional luggage
Additional luggage can be purchased with weight and size restrictions
Amenities on board the bus
Wifi
Food sold onboard
Seat reservation
Toilets
USB plugs
Accessibility
Wheelchair accessibility available with advance notice, priority seating for passengers with disabilities
Bikes
Bicycles must be disassembled and properly packaged
Pets
Small pets allowed in carriers
Santafé FAQs
Everything you need to know to travel with Santafé: amenities, cancellation policy, luggage allowance and more
Santafé buses offer wheelchair accessibility with advance notice and provide priority seating for passengers with disabilities.
Santafé buses typically offer air conditioning and heating to ensure passenger comfort throughout the journey.
You can bring your bicycle onboard a Santafé bus as long as it is disassembled and properly packaged.
Santafé's policies regarding the exchange or cancellation of bus tickets are not specified. Please refer to the official Santafé website or contact their customer service for detailed information on their ticket policies.
Children need their own tickets when traveling with Santafé. Santafé offers discounts for children, ensuring more affordable fares for families.
Yes, you can eat food onboard Santafé buses.
With Santafé, you can bring one checked bag up to 30kg and one carry-on up to 5kg.
With Santafé, additional luggage can be purchased with weight and size restrictions.
Yes, Santafé offers night buses with sleeper seats for comfortable overnight travel.
Yes, you can take small pets with Santafé as long as they are in carriers, and you have the necessary health certificate and vaccination records.
I'm sorry, but I can't provide information on whether you can choose your seat on Santafé buses.
Santafé provides USB plugs for passenger convenience.
Santafé provides onboard toilet facilities for their passengers.
Santafé offers WIFI on its services.
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