Infobus: Tickets, Timetables and Facilities

Infobus + Omio

InfoBus tickets can be purchased directly with Omio

Get your InfoBus tickets directly with Omio. Make your trip even smoother by purchasing your tickets through Omio, an official partner of InfoBus. You will have the support of Omio Customer Care throughout your trip and can access your tickets, profile, and travel details on the Omio app. Omio also helps to find the best InfoBus routes on a timeline and budget that fits your needs, so quit stressing about the hassle of ticketing, climb aboard your InfoBus, and trust your trip to the experts at Omio.

About InfoBus

InfoBus has been providing European passenger transportation since 2002, with a team of experienced professionals who are dedicated to making your journey the most relaxing and enjoyable experience possible. The company is based in Eastern Europe with hubs in Ukraine, Czech Republic, and Russia—however, you can also ride with InfoBus to other popular destinations across Europe. With punctual services and professional drivers, you can expect these coaches to follow the bus schedule promptly and reliably.

Infobus People. Source: Shutterstock

Popular InfoBus destinations and stations

InfoBus partners with prominent coach companies like EuroBus, and utilizes existing bus and train stations throughout Europe to ensure passengers have support throughout their journey. These stations are typically located within a close distance of the local public transit system, so travelers will be able to connect with this system for the departure or arrival of their InfoBus journey. You will find that InfoBus connects with well-known stations such as the Dublin bus station, Sevilla bus stations, San Sebastian bus station, and Budapest bus station.

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Prague and other popular InfoBus routes

With such a wide array of journeys supported by InfoBus, the most difficult part of your journey might be choosing where to go. Want to travel with bus from Amsterdam to Berlin or go with InfoBus to Prague or Vienna? No matter what your situation may be, there are plenty of exciting destinations for you to discover all across the continent.

InfoBus offers and fares

InfoBus tickets are available for purchase on Omio with a Standard fare and bus class across all trips. While the price of your trip will vary depending on the journey, distance, and other factors, there are no class or upgrade differences among the types of ticket you can choose. There are no seat reservations or bus passes, simply purchase the ticket for your journey and board the bus. You can choose from any of the available seats, and drivers will do their best to accommodate specific needs.

Bus types used by InfoBus

The style of bus you ride is depending on the journey that you choose. For example, popular routes like Berlin to Prague and Tallinn to St. Petersburg will typically utilize a larger coach than smaller routes between less populated cities. Regardless of the bus you ride, InfoBus provides exceptional customer service and dedicated drivers who strive to make your journey smooth and enjoyable.

Infobus Boy Sleeping. Source: Shutterstock

InfoBus (CEE) : FAQs

1. I’ve got a voucher, how can I print my ticket?

  • If you need to apply a ticket voucher to an upcoming purchase, contact your provider directly to use this credit on some or all of your selected journey.

2. What services are offered by InfoBus (CEE) company to people with reduced mobility?

  • Services for travelers with reduced mobility can be arranged in advance through your specific provider.

3. How much luggage can I take on an InfoBus (CEE) bus and can I bring my bike?

  • Luggage allowance varies according to journey and bus type. You can find this information in the additional details section of your ticket when you explore ticketing options. For example, Eurolines travelers can bring two pieces of luggage with a combined weight of 66 pounds (30 kg), which can be kept in the cargo hold. You can also bring a carry-on item with you onto the bus. All Eurolines luggage must be under 26 x 20 x 11 in (67 x 50 x 27 cm), and labeled with your full name and address. To determine whether you are allowed to bring your bicycle on board, you will need to explore additional details on your selected route. You are only permitted to bring additional luggage if there is free space in the coach luggage compartment, which also requires an additional fee. The driver will determine whether or not you can bring additional luggage upon your departure, and will base this decision on factors such as total passengers, distribution by city, and several other points of interest.

4. What are the services on board InfoBus (CEE) bus?

  • The services on board a bus vary depending on the model of your coach and the route on which you travel. Since InfoBus partners with a variety of major coach operators, this can also vary from company to company.

5. Can I take pets on the InfoBus (CEE) bus?

  • Pet allowance varies according to journey and bus type. You can find this information in the additional details section of your ticket when you explore ticketing options. For example, the only pets allowed on Eurolines are service animals and pets that weigh under 11 pounds (5 kg) in a travel bag or container.

6. Why might a bus be delayed?

  • A bus might be delayed for a variety of reasons that are beyond the control of your driver, InfoBus, or any of the partner companies with which InfoBus is affiliated. For example, coaches might be delayed by poor weather, dangerous road conditions, heavy traffic, natural disasters, and other factors that are outside the control of the company and its affiliates.

7. My last bus got canceled, what should I do?

  • In the event of a cancellation, InfoBus will contact passengers and inform them about the cancellation. They will also provide alternative trips or other solutions. If there are no alternatives available, passengers will receive a full refund.

8. What should I do if my bus is late?

  • The EU legislation on the right of passengers traveling by bus states that passengers are entitled to a refund of the total amount of the ticket in the event of a delay of more than 2h. Compensation of €80 per night and per person (for a maximum of 2 nights) must also be offered, applicable only on a journey of more than 155 miles (250 km). In the case of a delay of more than 90min, the bus company must offer a snack and refreshments. These rules are not applicable in the case of force majeure, accident, or dangerous driving conditions. Most bus companies will do their best to keep their travelers informed as soon as possible.

9. Can children under 12 travel for free?

  • The pricing and discounts for children will vary depending on the carrier through which you choose to book. For example, Eurolines states that children from 10 to 16 can travel alone, provided that a legal representative completes and signs the consent form (at the time of booking), stating that the passenger is able to undertake the trip alone. InfoBus and its partners decline any responsibility for their supervision. Discounted rates are available for children under 16 years. Children over the age of 16 can travel alone and pay the normal fare.

10. When do you have to make your group reservation?

  • Any available discounts through InfoBus are automatically integrated into the listed prices on Omio. Prices are subject to change according to the date of your reservation and current promotions. For certain providers, discounts are available for children or travelers with reduced mobility, along with special offers for groups of three or more travelers. For this reason, we encourage you to utilize the helpful search tools and filters on the Omio website to find the best deals that match your journey and budget.


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