Ebbsfleet International has practical services for this route, including Shopping, Parking, Dining, ATM, Taxis, Accessibility, WC, Lounge, Lost and Found Office, Ticket Office, Bike Parking, and Information Desk.
Food and drink
Food and drink options are available at Ebbsfleet International.
Wi-Fi and ATMs
ATMs are available at Ebbsfleet International.
Tickets and information
Ticket office support is available at Ebbsfleet International. Information desks are information available from staff: Yes - from help point, Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524, Passenger Information Systems: Departure screens, Announcements, Arrival screens.
Luggage and lost property
Lost and found is available at the station.
Parking, taxis and toilets
Available at Ebbsfleet International: Parking, Taxis, WC.
Bike and car services
Available at Ebbsfleet International: Bike Parking.
Accessibility
Accessibility facilities are available at Ebbsfleet International: Staff help available: Yes, Step free access coverage: No, Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: booking hall, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: Yes, Wheelchairs available open hours: Monday - Sunday 24 Hours a Day Assistance/Help available from station staff from First to Last trains, Impaired mobility set down / pick up points available: Yes.