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Provider information and services
Transport for Wales
About
Transport for Wales is a public transport provider in Wales, UK. It operates a comprehensive network of trains, buses and ferries across the country. The trains are modern and comfortable, with a range of different types including InterCity Express Trains, Regional Trains, and Metro Trains. Onboard facilities include free Wi-Fi, power sockets, and a range of food and drink options. There are a variety of ticket types available, including single and return tickets, season tickets, and group tickets. The most popular routes include Cardiff to Swansea, Cardiff to Newport, and Cardiff to Manchester.
Luggage & cancellation policy
Luggage included
2 large items of luggage and 1 small hand luggage included
Luggage storage
Overhead racks, luggage areas at end of carriages, under seats
Cancellation Policy
Refund policy depends on ticket type
Refund
Full refund if service canceled
Amenities on board the train
Wifi
Food sold onboard
Trolley service on most routes with snacks and drinks. Some stations have cafes
Seat reservation
Seat reservations recommended but not mandatory. Free of charge when booking tickets
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, priority seating, assistance service available
Pets
Small pets in carriers travel free. Dogs allowed with ticket (£5 per day). Guide dogs free
Quiet zone
Popular routes
Transport for Wales train tickets
Select the route
Showing the fastest and cheapest results for Nov 16
- Transport for Wales
6:26 PM 0h53 Llandudno Junction station (LLJ) 7:19 PM Chester station (CTR) $13 1 One-way 0 transfers - Transport for Wales
10:14 PM 0h53 Llandudno Junction station (LLJ) 11:07 PM Chester station (CTR) $13 1 One-way 0 transfers - Transport for Wales
4:31 AM 0h56 Llandudno Junction station (LLJ) 5:27 AM Chester station (CTR) $13 1 One-way 0 transfers - Transport for Wales
6:44 PM 0h58 Llandudno Junction station (LLJ) 7:42 PM Chester station (CTR) $13 1 One-way 0 transfers - Transport for Wales
4:44 PM 0h59 Llandudno Junction station (LLJ) 5:43 PM Chester station (CTR) $15 1 One-way 0 transfers
Popular Transport for Wales routes
Neath to Bridgend train
from $4
Direct trains available
0h19 average duration
44trains per day
Served by
- Transport for Wales
- Great Western Railway
Manchester Airport (MIA) to Manchester Piccadilly (MAN) train
from $3
Direct trains available
0h12 average duration
99trains per day
Served by
- Northern Rail
- Transpennine Express
- Transport for Wales
Newport (South Wales) (NWP) to Manchester Piccadilly (MAN) train
from $28
Direct trains available
2h48 average duration
32trains per day
Served by
- CrossCountry
- Transport for Wales
- Avanti West Coast
Chester station (CTR) to Holyhead station (HHD) train
from $11
Direct trains available
1h35 average duration
26trains per day
Served by
- Transport for Wales
- Avanti West Coast
Cardiff Central (CDF) to Manchester Piccadilly (MAN) train
from $31
Direct trains available
3h01 average duration
30trains per day
Served by
- CrossCountry
- Transport for Wales
- Avanti West Coast
Manchester Piccadilly (MAN) to Crewe station (CRE) train
from $3
Direct trains available
0h29 average duration
67trains per day
Served by
- Northern Rail
- Transport for Wales
- Avanti West Coast
- CrossCountry
Transport for Wales FAQs
Everything you need to know to travel with Transport for Wales: amenities, cancellation policy, luggage allowance and more

Transport for Wales connects various destinations across Wales and parts of England, including Cardiff, Swansea, and Manchester.
Transport for Wales ensures accessibility for passengers with reduced mobility through the provision of wheelchair spaces, accessible toilets, ramps for boarding, priority seating, and an assistance service.
The ability to cancel your train with Transport for Wales and receive a refund depends on the type of ticket you have, as their refund policy is contingent on ticket type.
To check in with Transport for Wales, simply board the train with a valid ticket, as there is no formal check-in process required.
Yes, Transport for Wales offers compensation if you miss your connection due to a delay.
Refunds with Transport for Wales are processed usually within 14 working days, with Anytime tickets being fully refundable and Advance tickets non-refundable.
Refunds through Transport for Wales are processed within 14 working days, with Anytime tickets being fully refundable, while Advance tickets are non-refundable.
If your train with Transport for Wales is delayed, you may be eligible for compensation for a connecting journey delay.
Transport for Wales offers compensation for train delays over 120 minutes by refunding 50% of the single ticket price.
For a train delay between 60-119 minutes with Transport for Wales, the compensation is 25% of the single ticket price.
Transport for Wales operates from several major stations across Wales, including Cardiff Central, Swansea, and Newport, providing extensive rail services throughout the region.
On Transport for Wales trains, passengers can store up to two large items and one small piece of hand luggage in overhead racks, luggage areas at the end of carriages, or under seats.
Transport for Wales does not operate overnight train journeys.
You do not need to bring your passport when traveling domestically with Transport for Wales, as it is not required for identification.
Small pets in carriers can travel for free on Transport for Wales trains, while dogs are allowed with a ticket costing £5 per day; guide dogs can travel for free.
If your train with Transport for Wales is canceled, you are entitled to a full refund.
Transport for Wales offers refundable train tickets for certain ticket types, such as Off-Peak and Anytime tickets, subject to specific conditions and fees.
Transport for Wales trains are equipped with USB plugs, providing passengers with the convenience to charge their devices during their journey.
Subway tickets cannot be purchased onboard Transport for Wales trains.
Transport for Wales does not offer compensation for delays caused by weather or strikes.
Transport for Wales trains offer onboard WiFi for passengers.
Transport for Wales offers quiet zones on their trains, providing a peaceful environment for passengers who prefer a quieter travel experience.
station information and services
Most popular Transport for Wales train stations
Amenities at train station
information
Ticket Office Hours
- Mon - Fri: 05:40 - 21:30
- Sat: 05:40 - 21:30
- Sun: 07:30 - 21:30
Wifi
- Free Wi-Fi in the station
Shopping
- Type of shops available: News agent and convenience store
Parking
- Car Park: Brewery Car park
Dining
- Gourmet Coffee Bar & Kitchen
- Pret a Manger
- Tesco Express
Taxis
- Taxi: Taxi rank is on the right as you exit the main station entrance
Accessibility
- There is step-free access in the whole station. There are also ramps for train access and elevators in the station
WC
- Toilets Location: The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours
- National key toilets: Yes
- National key toilets location: The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours
- Baby changing facilities: Yes
Hotel
- Clayton Hotel Cardiff
- Cardiff Marriott Hotel
- Travelodge Cardiff Central
Lounge
- Waiting rooms location: On platforms 1/2, 3/4, 6/7 and 8
Ticket Office
- Mon - Fri: 05:40 - 21:30
- Sat: 05:40 - 21:30
- Sun: 07:30 - 21:30
Bike Parking
- Storage sheltered: Yes
- Storage location: East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station
- Storage CCTV: Yes
Public transit options for Cardiff Central
- Commuter rail lines: City Line, Rhondda Line, Rhymney Line, Valley Line, South Wales Main Line
- Train lines: Transport for Wales, CrossCountry, Great Western Railway
- Location for Rail Replacement Services: At the rear car park (Penarth Road entrance)
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:40 - 21:40 Saturday 05:40 - 21:40 Sunday 07:10 - 20:40
Distance to city center
1 kmShopping
- Type of shops available: News agent
Parking
- Car Park: Chester West
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. Step free access is available to all platforms via lifts
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: On the concourse
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Chester
- Location for Rail Replacement Services: At the bus stop outside the station front
Amenities at train station
information
Ticket Office Hours
- Mon - Sat: 04:30 - 22:30
- Sun: 07:00 - 22:30
Wifi
- Pay as you go Wi-Fi is available through BT Wi-Fi
Lockers
- Operated by Excess Baggage Co. Llocated between Platforms 10 and 11 and open daily from 08:00 to 21:00
Dining
- Burger King
- Caffè Nero
- Carluccio’s
- Hotel Chocolat
- Starbucks
- The Pasty Shop
- Costa Coffee
- Pret a Manger
- Upper Crust
- McDonald's
- & more
Accessibility
- There is step-free access throughout the station. Ramps for train access and wheelchairs are also available
Hotel
- DoubleTree by Hilton Hotel Manchester - Piccadilly
- Premier Inn Manchester City
- Staycity Aparthotels - Manchester Piccadilly
Ticket Office
- Mon - Sat: 04:30 - 22:30
- Sun: 07:00 - 22:30
Information Desk
- Located near the Fairfield Street entrance on the mezzanine level
Public transit options for Manchester Piccadilly
- Bus lines: 1, 2, 3, 147
- Train lines: Northern, TransPennine Express, Avanti West Coast, CrossCountry, East Midlands Trains, Transport for Wales
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 20:00 Saturday 06:15 - 20:00 Sunday 08:00 - 20:00 Tickets requiring reservations: Mon-Sat 0910-1845
Parking
- Car Park: Mariners Road (until 30 April 2019). Thereafter please use the top level of Ivy Street (High Street) multistorey car park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. Step free access to all platforms
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible public telephones: on concourse
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 1; these toilets are operated by a radar key
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: On Platform 1
- Storage CCTV: Yes
Public transit options for Swansea
- Location for Rail Replacement Services: Wait at the bus stops on High Street outside the station
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:20 - 20:40 Saturday 05:20 - 19:40 Sunday 07:20 - 19:40
Parking
- Car Park: Station Forecourt
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B. Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) take cash, and major debit and credit cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 4a; these toilets are operated by a radar key
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: On Platform 7
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Shrewsbury
- Location for Rail Replacement Services: Wait at the station forecourt
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 20:00 Saturday 06:30 - 20:30 Sunday 08:00 - 19:45
Shopping
- Type of shops available: Newsagent (available on platforms 2 and 3)
Parking
- Car Park: High Street
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B Step free access is available to all platforms via lifts
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible public telephones: The pay phone is located on platforms 2 and 3
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 2; these toilets are operated by a radar key
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Newport (South Wales)
- Location for Rail Replacement Services: Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.
Amenities at train station
information
Ticket Office Hours
- Mon - Sat: 05:00 - 23:38
- Sun: 07:15 - 23:05
Wifi
- Free public Wi-Fi available
Lockers
- The Excess Baggage Co. lockers and staffed luggage storage counter are located in the main concourse near the escalators across from Platform 6. Open daily 08:00 to 21:00
Shopping
- Type of shops available: Various retail establishments including Photo Booths to purchase items whilst in the station
Parking
- Car Park: Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
Dining
- Caffè Nero
- Costa Coffee
- Upper Crust
- Starbucks
- JD Wetherspoon
Taxis
- Taxi: The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance
- Accessible taxis: Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number
Accessibility
- Full wheelchair access throughout the station, with help points at the Skelhorne Street entrance and at customer information desk in the main concourse
WC
- Toilets Location: Male and Female toilets located on the station concourse by Lord Nelson street entrance
- National key toilets: Yes
- National key toilets location: The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets
Hotel
- Pembroke Studios
- Riley’s Rooms
- Holiday Inn Liverpool City Center
Lounge
- Waiting rooms location: Located on main concourse
Ticket Office
- Mon - Sat: 05:00 - 23:38
- Sun: 07:15 - 23:05
Bike Parking
- Storage sheltered: Yes
- Storage location: Alongside station entrance
- Storage CCTV: Yes
Information Desk
- Located in the main concourse
Public transit options for Liverpool Lime Street
- Suburban train lines: Wirral Line (green)
- Bus lines: 9, 10, 61, 82, 79, 86C, 500
- Train lines: Northern, West Midlands, TransPennine Express, East Midlands, Avanti West Coast, Transport for Wales, London Northwestern
- Location for Rail Replacement Services: Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
Amenities at train station
information
Ticket Office Hours
- Mon - Sat: 05:15 - 23:00
- Sun: 07:30 - 23:00
Wifi
- Pay as you go Wi-Fi is available from Sky Wi-Fi The Cloud
Lockers
- You can leave bags with Excess Baggage Co inside the entrance off Hill Street
Shopping
- Type of shops available: Boots located on the main concourse, before the ticket barrier Camden Food located beyond the ticket barrier Costa located beyond the ticket barrier next to Platform 5b escalator Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10 M&S Food located on the main concourse Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator W H Smith located on the main concourse, before the ticket barrier
Parking
- Car Park: Short Stay Car Park
Dining
- All Bar One
- Leon
- Caffè Nero
- Five Guys
- Krispy Kreme
- The Pasty Shop
- Upper Crust
- Wasabi
- Starbucks
- Hotel Chocolat
Taxis
- Taxi: Taxis drop off with the 'drop & go' in the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). For more information visit Traintaxi
- Accessible taxis: Taxis drop off within the 'drop & go' off the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs. For more information visit Traintaxi
Accessibility
- Step-free access in the whole station and ramps available for train access. All platforms have elevators and escalators
WC
- Toilets Location: Male, Female, Accessible and Baby Change facilities are available in all parts of the station. These are located between: Platforms 2 - 3a (Blue Lounge) Platforms 10 - 11a (Yellow Lounge) Platforms 10 - 11b (Red Lounge)
- National key toilets: Yes
- National key toilets location: Close to Platforms 1A and 12A and Platforms 10 and 11B
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
Hotel
- Holiday Inn Birmingham City Center
- Premier Inn Birmingham City Center (New St Station)
- Radisson Blue Hotel, Birmingham
Lounge
- Waiting rooms location: There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
Ticket Office
- Mon - Sat: 05:15 - 23:00
- Sun: 07:30 - 23:00
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: Yes
Information Desk
- In the middle of the station
Public transit options for Birmingham New Street
- Bus lines: N5, N6, N8, 4, 9, 23, 45, 50, 61, X51, X70
- Train lines: West Midlands, CrossCountry, Avanti West Coast, Transport for Wales
- Onward travel information: There are nearby bus stops on Smallbrook Queensway and Hill Street Most buses are wheelchair accessible. ********************************************************************************************************** For information go to the local travel information office by the Stephenson Street entrance. Alternatively, visit Transport for West Midlands, or call 0121 214 7214.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:10 Saturday 06:10 - 19:10 Sunday 10:30 - 17:00
Shopping
- Type of shops available: Passport Photo Booth
Parking
- Car Park: Black Bridge
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Friday 24 Hours a Day Saturday 00:00 - 21:30 Sunday 07:00 - 00:00
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: On Platform 2 by the gate (in ferry port area)
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Holyhead
- Onward travel information: For the nearest bus stop, walk across the footbridge and turn right onto the main road.
- Location for Rail Replacement Services: Wait at bus stops outside the station
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 18:15 Saturday 05:45 - 18:15 Sunday 08:00 - 18:30
Parking
- Car Park: North Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. Both platforms are accessible with a footbridge and lifts connecting platform 1 (to Chester) and platform 2 (to Holyhead). Step-free access is also available separately via a ramp from the north car park to Platform 1, and walkway from the south car park to Platform 2
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are located outside the ticket office and on Platform 2
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:30 - 22:45 Sunday 09:00 - 23:00
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Located on platform 1
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 1 behind the platform office (sheltered) Platform 2 to the rear of the car park (unsheltered)
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from information point
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Bangor (Gwynedd)
- Onward travel information: Buses to many locations including the main bus station leave from outside the booking hall.
- Location for Rail Replacement Services: In the station forecourt
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Sunday 06:30 - 22:30
Distance to city center
13 kmShopping
- Type of shops available: Passport Photo Booth
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: re Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. This station is Category A. Station staff can provide assistance from Meeting Point 1 (adjacent to the Station Booking Office) and throughout the railway station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Customers requiring assistance to access other services or to connect with terminals should request this from their airline or Manchester Airport Group. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge
- Accessible public telephones: In the station cafe on platforms 2 and 3
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located at platform level, behind the lifts. The Ladies toilets are located at the end of Platform 3. The Gents toilets are located at the end of Platform 2. The National key toilets are located at platform level, behind the lifts, at the end of Platform 2; these toilets are operated by a radar key
- National key toilets: Yes
- National key toilets location: The National key toilets are located at platform level, behind the lifts, at the end of Platform 2; these toilets are operated by a radar key
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: No cycle storage
- Storage CCTV: No
Information Desk
- Information available from staff: ,Yes - from help point,Yes - from information point,Yes - from ticket office
- Helpline Contact: 0800 107 2149
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Manchester Airport
- Location for Rail Replacement Services: Rail Replacement bus services depart from stands L & M of the adjacent Bus Station which is situated close to the ticket office.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 08:30 - 15:00 Saturday 09:00 - 16:00 Sunday 10:10 - 17:00 The ticket office is open on Sundays between 10:00 and 17:30 in July and August.
Parking
- Car Park: Station Car park
Dining
- La Taverna
- The Cocoa House
- Irish Bar
- The Sunnyside Hotel
Accessibility
- Staff help available: No
- Step free access coverage: Yes
- Step free access note: Category A. Step free access to the station concourse and all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours
- National key toilets: Yes
- Baby changing facilities: Yes
Hotel
- Daishs Somerset Hotel
- Imperial Hotel
- Marine Hotel
Bike Parking
- Storage sheltered: No
- Storage location: On the concourse
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Llandudno
- Location for Rail Replacement Services: Wait at the bus stop on the road outside station
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:30 - 19:00 Saturday 05:30 - 19:00 Sunday 08:10 - 19:00
Distance to city center
1 kmParking
- Car Park: Weston Road (Car Park 2)
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This station has step-free access to all platforms / the platform
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Platform 5 and Platform 6
Bike Parking
- Storage sheltered: Yes
- Storage location: all platforms
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Crewe
- Location for Rail Replacement Services: Rail replacement coach services can be found at the side of the station on the left as you exit. Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:30 - 22:40 Sunday 07:30 - 22:00
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B Station, please note there are no tactile pavings at this station - There are two lifts at the Piccadilly end of platform 4 and 2/3 which connect the concourse area platform 4 and 5 with 2/3. Note: there is no lift access to platform 1 at all
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accepts Cash & Cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: There will be no toilet provision at Manchester Oxford Road from 15th July to 25th July to allow for existing toilets to be refurbished
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: on Platform 4/5
- Storage CCTV: Yes
Public transit options for Manchester Oxford Road
- Location for Rail Replacement Services: Pick Up / Drop Off at the bus stops on Whitworth St West (200 yards from station) (station side for Liverpool, opposite side for Piccadilly)
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 19:00 Saturday 07:00 - 19:00 Sunday 07:40 - 19:15
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B. All platforms are accessible and are connected via a footbridge with lifts
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) take cash, and major debit and credit cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 2. The accessible toilet and Changing Places toilet are located on Platform 1 and are operated by a radar key. The Changing Places toilet can be accessed from 06:00 to 22:00
- National key toilets: Yes
- National key toilets location: The accessible toilet and Changing Places toilet are located on Platform 1 and are operated by a radar key. The Changing Places toilet can be accessed from 06:00 to 22:00
- Baby changing facilities: Yes
Public transit options for Bridgend
- Location for Rail Replacement Services: Station entrance
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:25 - 18:25 Saturday 06:10 - 19:00 Sunday 11:00 - 18:30
Parking
- Car Park: Station Car Park
Dining
- Providero (Cafe)
- Enochs Fish & Chips
- Coffee Junction
- Chang Lung
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. A footbridge with lifts and steps links the car park at the station front with all platforms
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine is next to the ticket office and take cash and major debit and credit cards
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Opposite booking office
Bike Parking
- Storage sheltered: Yes
- Storage location: On Platform 3
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Llandudno Junction
- Onward travel information: Located outside the station front. Services run Mon-Sat 07:00 - 20:00 and Sun 09:00 - 20:00
- Location for Rail Replacement Services: Wait at the bus stop within the station car park
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:20 Saturday 06:50 - 20:00 Sunday 09:10 - 16:45
Parking
- Car Park: Rhyl Railway Station
Dining
- D Sidoli
- KC's Coffee House
- Silvers Cafe
- Les And Ritas Fish Bar
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. Step free access to Platform 1 (to Chester). Step free access to Platform 2 (to Holyhead) via a footbridge with lifts
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) take cash, and major debit and credit cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Friday 06:30 - 21:14 Saturday 06:30 - 21:14 Sunday 10:30 - 18:30
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 1; these toilets are operated by a radar key
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: On Platform 1 by the stairs
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Rhyl
- Location for Rail Replacement Services: Wait at Bay 6 in the adjoining bus station
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:45 - 18:00
Shopping
- Type of shops available: News agent
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B1. Step free access is available to Platform 1. Platform 2 can be accessed via the ramp at the end of Platform 1 and across a foot crossing
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key
- National key toilets: Yes
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage location: On Platform 1
- Storage CCTV: Yes
Public transit options for Carmarthen
- Location for Rail Replacement Services: Wait at the bus stop opposite the station entrance
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 19:00 Saturday 06:00 - 19:00 Sunday 10:00 - 17:00 None
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Public telephones are not accessible
- Accessible taxis: Accessible taxis are available
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed
- National key toilets: Yes
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 0800 0248998
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Telford Central
- Location for Rail Replacement Services: In the event of engineering the bus/coach will collect from: At the public service bus stop outside the front of the station.
Amenities at train station
information
Ticket Office Hours
- Mon - Sat: 05:30 - 21:30
- Sun: 06:45 - 21:30
Wifi
- Free Wi-Fi in the station
Shopping
- Type of shops available: WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers
Parking
- Car Park: Station Car Park
Dining
- The Pasty Shop
- Starbucks
- Upper Crust
- Pumpkin Café
- Hart's Bakery
Taxis
- Taxi: The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors. You can find more information about local taxi services here
- Accessible taxis: Accessible taxis are available
Accessibility
- Wheelchair access, elevators, escalators.
WC
- Toilets Location: Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15
- National key toilets: Yes
- National key toilets location: Radar Key available from station staff
- Baby changing facilities: Yes
Hotel
- Holiday Inn Express Bristol City Center
- DoubleTree by Hilton Hotel Bristol City Center
- Hilton Garden Inn Bristol City Center
Lounge
- Waiting rooms location: Waiting Rooms are located on Platform 5/7 and on Platform 13/15
Ticket Office
- Mon - Sat: 05:30 - 21:30
- Sun: 06:45 - 21:30
Bike Parking
- Storage sheltered: Yes
- Storage location: The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park. A limited bike storage location can be found on Station Approach by Queen Anne's Gate. There is no longer any bike storage inside the station
- Storage CCTV: Yes
Information Desk
- Located near the main entrance
Public transit options for Bristol Temple Meads
- Bus lines: A1, 1, 2, 8, 39/349/X39, 70, 73, 178, 376
- Train lines: CrossCountry, Great Western Main Line, Severn Beach Line
- Location for Rail Replacement Services: Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 24 Hours a Day Saturday 24 Hours a Day Sunday 06:15 - 23:59
Parking
- Car Park: Multi storey
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle facilities are currently located at the front of the station adjacent to the multi-storey car park whilst redevelopment works are carried out at the station
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Helpline Contact: 0800 0248998
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Wolverhampton
- Location for Rail Replacement Services: Due to construction works taking place at Wolverhampton station, rail replacement buses are unable to use the short stay car park at the front of the station. For the foreseeable future rail replacement buses will pick up and drop off at bus stop AH on Lichfield Street (by the Moon Under Water public house).
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:10 - 17:45 Sunday 08:10 - 18:45
Parking
- Car Park: Main Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B. Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible public telephones: The pay phone (coins only) is available for use on platform 3
- Accessible taxis: Available from the taxi rank
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) take cash, and major debit and credit cards. The ticket machines are only accessible during ticket office opening hours
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Limited cycle stands are available in the car park, adjacent to the bus shelter
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Hereford
- Location for Rail Replacement Services: Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 19:15 Saturday 06:45 - 19:45 Sunday 09:30 - 17:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B. Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate. Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 1; these toilets are operated by a radar key
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: At the front of the station
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Wrexham General
- Location for Rail Replacement Services: Wait at bus stop in station car park
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:30 - 18:30 Saturday 06:00 - 19:00 Sunday 10:00 - 17:30
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. Step free access to both platforms via a footbridge with lifts
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1, including a Changing Places Toilet and baby changing facilities. The National Key toilets are located on platform 1; these toilets are operated by a radar key. The Changing Places Toilet is open from 06:00 to 21:30. The Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open from 06:00 to 21:00
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 1; these toilets are operated by a radar key
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Cycle stands are located in the station car park
- Storage CCTV: Yes
Public transit options for Port Talbot Parkway
- Location for Rail Replacement Services: Wait in the station car park behind the restaurant.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:30 - 18:30 Saturday 06:10 - 18:45 Sunday 09:20 - 16:50
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B2. Step free access to Platform 1 (to Swansea) from Milland Road car park. Step free access to Platform 2 (to Cardiff) via the station entrance. Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council)
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 2; these toilets are operated by a radar key
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: On Platform 2
- Storage CCTV: Yes
Public transit options for Neath
- Location for Rail Replacement Services: Wait at the bus stops outside the station building
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 07:10 - 17:40 Saturday 07:15 - 17:40 Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. Access to the station platform is possible via a short accessible ramp with handrails or four steps with handrails
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located within the Main Station Building; these toilets are operated by a radar key
- National key toilets: Yes
- National key toilets location: The National key toilets are located within the Main Station Building; these toilets are operated by a radar key
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: On the platform
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Aberystwyth
- Location for Rail Replacement Services: Wait at side of the station opposite the station taxi rank
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 19:00 Saturday 05:45 - 19:00 Sunday 08:45 - 19:00
Distance to city center
1 kmParking
- Car Park: Warrington Bank Quay Car Park 2 - Slutchers Lane
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This station has step-free access to all platforms / the platform
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: 28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Warrington Bank Quay
- Location for Rail Replacement Services: Pick Up / Drop Off on Station Forecourt.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:40 - 21:00 Saturday 06:15 - 21:00 Sunday 08:15 - 21:00
Distance to city center
12 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This station has step-free access to all platforms / the platform
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The accessible toilets are located on the Concourse
- National key toilets: No
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Closed until further notice
Bike Parking
- Storage sheltered: Yes
- Storage location: 18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Birmingham International
- Location for Rail Replacement Services: Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:40 - 18:00 Sunday 10:00 - 15:30 Temporary opening hours due to the COVID-19 pandemic.
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machines are near the main entrance and take cash and major debit and credit cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 4. The National key toilets are located on the Main Concourse to the right of the Ticket Office; these toilets are operated by a radar key and are only available during staffing hours
- National key toilets: Yes
- Baby changing facilities: No
Hotel
- Travelodge
Bike Parking
- Storage sheltered: No
- Storage location: to the right of the station front
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Cardiff Queen Street
- Onward travel information: Limited service from stop outside station Mondays to Fridays
- Location for Rail Replacement Services: For services towards Cardiff Central use the bus stop at the front of the station. For services towards Cathays use the bus stop in front of the shop opposite the station entrance. Please ask a member of station staff if you are unsure of which stop to use.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 23:55 Sunday 08:30 - 00:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A Station, Scooter Friendly Station - Station Lifts available
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accepts Cash & Cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: Yes
Public transit options for Newton-le-Willows
- Onward travel information: Bus Interchange at front of station. Busline 0871 200 2233
- Location for Rail Replacement Services: Bus interchange outside the booking office on Alfred Street
Amenities at train station
information
Distance to city center
1 kmShopping
- Type of shops available: News agent
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A: “This station has step free access to all platforms / the platform”The Ticket Office is step free via James Street only and platforms can be accessed via lifts
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: No
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets
Bike Parking
- Storage sheltered: No
- Storage location: N/A
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0151 555 1111
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Liverpool James Street
- Location for Rail Replacement Services: James Street Station, James Street, Liverpool
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:10 - 20:30 Saturday 06:30 - 19:30 Sunday 08:00 - 19:30
Parking
- Car Park: Stockport Exchange Station
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This station has step-free access to all platforms / the platform Lifts are available to all platforms via the station subway
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: waiting rooms on platform 2, platform 3 & platform 0
Bike Parking
- Storage sheltered: Yes
- Storage location: 20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Stockport
- Location for Rail Replacement Services: Rail replacement coach services can be found at the front of the station.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 19:15 Saturday 06:15 - 18:20 Sunday 09:30 - 16:30 Ticket collection times are: Mon-Fri 0600-1900, Sat 0600-1900, Sun 1100-1800
Parking
- Car Park: Station Car Park
Dining
- Costa Coffee
- Subway
- Venue @ the Clock House
- Porters Coffee Shop
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. Step free access is available from the station car park and a footbridge with lifts connects both platforms
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine is available during ticket office opening hours. The ticket machine takes cash, debit and credit cards. The ticket machine is next to the booking office
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Friday 06:30 - 21:14 Saturday 06:30 - 21:14 Sunday 10:30 - 18:30 Outside of these hours, assistance will be provided by the Conductor on the train
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours
- National key toilets: Yes
- Baby changing facilities: No
Hotel
- Colbourn Hotel
Lounge
- Waiting rooms location: On each platform
Bike Parking
- Storage sheltered: No
- Storage location: At the front of the station
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Colwyn Bay
- Location for Rail Replacement Services: At the station car park
Amenities at train station
information
Ticket Office Hours
- 6:30 AM - 7:00 PM Monday - Saturday
- 9:00 AM - 5:00 PM Sunday
Number of platforms
2Wifi
- Free
Parking
- Parking is available 24/7 with charges applicable. Access via Station Road
Dining
- Auberge Bar & Restaurant
- The Hardwick
Taxis
- Outside the main entrance
Accessibility
- Ramps
WC
- £0.30
Hotel
- The Angel Hotel
- The Kings Arms Hotel
- The Abergavenny Hotel
Lost and Found Office
- Located in the main hall
Bike Parking
- 20 places, covered
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, ticket office, and waiting area
- Platforms 1 and 2 accessible via lifts
Public transit options for Abergavenny
- Bus: Several local bus services available
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:20 - 19:30 Saturday 06:20 - 19:30 Sunday 09:30 - 17:00
Parking
- Car Park: Station Car Park
Dining
- The Best Pizza & Kebab
- Crispy Cod
- Pizza Pan Takeaway
- Chynna Garden
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. Step free access to both platforms via a footbridge with ramps and a lift
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) take cash, and major debit and credit cards
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Hotel
- Halcyon And Quest Hotel
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Prestatyn
- Location for Rail Replacement Services: Wait at bus stops on Bastion Road
Amenities at train station
information
Dining
- Annas Tea Room
- Amelies
- The Press Room Cafe
- 2 The Square
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B2. Separate step-free access to each platform: Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane. Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places. Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street. Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Hotel
- Castle Bank Hotel
Public transit options for Conwy
- Onward travel information: Bus stops are next to the station. Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.
- Location for Rail Replacement Services: At the bus stop on the main road outside station
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:45 - 16:45 Saturday 06:45 - 12:45 Sunday Closed The ticket office is operated by a third party ticketing agent.
Parking
- Car Park: Ludlow Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B1 Step free access to Platform 1 (to Shrewsbury) from the car park. Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Limited cycle stands are available on Platform 2
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Ludlow
- Location for Rail Replacement Services: Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday 07:30 - 18:30 Saturday 09:30 - 15:30 Sunday Closed
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B3. While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) take cash, and major debit and credit cards. The machine on the Cardiff-bound platform is only available during staffing hours. The machine on the Pontypridd-bound platform is available all the time
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Hotel
- Travelodge
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Arrival screens
Public transit options for Cathays
- Onward travel information: The nearest bus stop is on Park Place
- Location for Rail Replacement Services: At the bus stops adjacent to the Cardiff University Students' Union on Park Place
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 12:40 Saturday 07:00 - 13:30 Sunday Closed
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B1. Step free access to Platform 1 (to Swansea) via the ticket office. Step free access to Platform 2 (to Carmarthen) via a lane off New Dock Road and a ramp with a shallow gradient to the platform. Access between the platforms is via the level crossing or footbridge with steps
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: This station has a video assist ticket machine with direct communication to an operator who can help with your transaction
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1
- National key toilets: Yes
- National key toilets location: Platform 1
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage location: On Platform 2
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Llanelli
- Location for Rail Replacement Services: Wait outside the station entrance on Great Western Terrace
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday 07:00 - 13:0015:00 - 17:00 Tuesday, Wednesday, Thursday 07:00 - 13:00 Friday 07:00 - 13:0015:00 - 17:00 Saturday 08:00 - 13:00 Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Public telephones are not accessible
- Accessible taxis: Accessible taxis are not available
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: A Ticket Vending Machine is located on platform one
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Friday 07:00-13:00, Saturday 08:00-13:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed
- National key toilets: Yes
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0800 0248998
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Wellington (Shropshire)
- Location for Rail Replacement Services: In the event of engineering the bus/coach will collect from: In "No parking" area at top of station car park near to roundabout at junction of King Street/Victoria Road for (both directions).
Amenities at train station
information
Address
Cheltenham Spa Railway Station, Queens Road, Cheltenham, Gloucestershire, GL51 8NP, United KingdomTicket Office Hours
- 6:30 AM - 8:00 PM Monday - Friday
- 8:00 AM - 6:00 PM Saturday
- 9:00 AM - 5:00 PM Sunday
Distance to city center
1 kmNumber of platforms
2Wifi
- Free
Parking
- The car park is open 24/7, accessible from Queens Road
Dining
- The Railway Inn
- The Coconut Tree
Taxis
- Outside the main entrance
Accessibility
- Elevators, ramps
WC
- £0.50
Hotel
- Queens Hotel Cheltenham
- DoubleTree by Hilton Hotel Cheltenham
- Hotel du Vin & Bistro Cheltenham
Lost and Found Office
- Located near the main entrance
Bike Parking
- 300 places, covered
Information Desk
- Located near the main entrance
Luggage Carts
- Free
Station Plan
- The station has a main concourse with ticketing facilities and waiting areas, with platforms accessible via lifts and stairs.
Public transit options for Cheltenham Spa
- Bus: Several local bus services available
- Taxi: Taxi rank outside the station
Amenities at train station
information
Parking
- Car Park: Island Green Shopping Park Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B. Step free access to the platform from the Retail Park
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage sheltered: No
- Storage location: At the front of the station
- Storage CCTV: Yes
Public transit options for Wrexham Central
- Location for Rail Replacement Services: Wait outside station in Retail Park (Argos)
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 19:30 Sunday 09:00 - 20:30
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step Free Category A station - step free access available to all platforms with liftbridge to link platforms
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible public telephones: Public telephones are not accessible
- Accessible taxis: Accessible taxis are available
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: Yes
- National key toilets location: The radar key is available from station staff
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 2
- Storage CCTV: Yes
Public transit options for Gloucester
- Location for Rail Replacement Services: Front of the station
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday 07:50 - 12:20 Saturday 08:45 - 13:15 Sunday Closed Temporary opening hours due to the COVID-19 pandemic.
Distance to city center
1 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B3. Platform 1 (to Cardiff) is accessible from the station car park. Platforms 2 and 3 (to Barry Island and Bridgend) are only accessible via a footbridge with steps
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible public telephones: For the nearest public phone, turn right out of station on to Broad Street. Phone is apx 200yds away opposite Barclays Bank
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage sheltered: No
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Arrival screens
Public transit options for Barry
- Location for Rail Replacement Services: At the station entrance
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:30 - 13:00 Sunday Closed Temporary opening hours due to the COVID-19 pandemic.
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B. Step free access to the platform from the car park
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Near the station entrance
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Arrival screens
Public transit options for Merthyr Tydfil
- Location for Rail Replacement Services: Wait at the bus stop outside the station
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday 06:00 - 14:15 Saturday 08:30 - 16:45 Sunday Closed Temporary opening hours due to the COVID-19 pandemic.
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift. Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street. Access between Platforms 1, 2 and 3 is via a footbridge with lifts
- Accessible public telephones: On platform 1
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) take cash, and major debit and credit cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 1; these toilets are operated by a radar key
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: On the platform
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Arrival screens
Public transit options for Pontypridd
- Location for Rail Replacement Services: Wait outside the main entrance adjacent to the taxi rank
Amenities at train station
information
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B3. Step free access to Platform 1 (to Pembroke Dock) from the car park. Access to Platform 2 (to Carmarthen) is via an end of platform ramp and a foot crossing across the railway
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible public telephones: located in station car park
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Public transit options for Tenby
- Location for Rail Replacement Services: Wait in the station car park
Amenities at train station
information
Ticket Office Hours
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
Wifi
- Free public Wi-Fi available
Lockers
- Excess Baggage Co luggage storage is located near the entrance to Platform 16 and is open daily from 08:00 to 21:00
Shopping
- Type of shops available: Wide range of shops - see the Station Plan map
Dining
- Burger King
- Caffè Nero
- Nando's
- The Signal Box
- Delice de France
- Tortilla
- Starbucks
- AMT Coffee
- Upper Crust
- Camden Food Co.
- & many more
Taxis
- Taxi: The taxi rank is located beneath the station
- Accessible taxis: The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts. You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482. The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground
Accessibility
- Station is fully accessible, and passengers can request assistance at the mobility assistance reception desk
WC
- Toilets Location: These are located by the entrance to platforms 1-3 There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast
- National key toilets: Yes
- National key toilets location: These are located adjacent to the main public toilets, by the entrance to platforms 1-3
- Baby changing facilities: Yes
Hotel
- Hilton London Euston
- The Wesley Euston Hotel
- Travelodge London Central Euston
Lounge
- Waiting rooms location: Located by the entrance to platforms 16-18
Ticket Office
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
- Storage CCTV: Yes
Information Desk
- Located near the center of the station's main concourse
Public transit options for London Euston
- Tube lines: Circle, Hammersmith & City, Metropolitan, Northern (Bank and Charing Cross branches), Victoria
- Overground lines: Watford DC
- Bus lines: 18, 30, 59, 68, 73, 91, 168, 205, 253, 390, N5, N20, N73, N91, N205, N253
- Rail lines: London North Western Railway, London Overground, Avanti West Coast, Caledonian Sleeper
- Location for Rail Replacement Services: Go to Platform 2, there is a gate adjacent to the station from the main road.
Amenities at train station
information
Ticket Office Hours
- Mon - Fri: 05:30 - 20:30
Wifi
- Free Wi-Fi in the station. Connect to "GWR Free Station Wi-Fi."
Shopping
- Type of shops available: Flower shop in subway
Parking
- Car Park: Station Car Park
Dining
- Starbucks
- Dashi Bath
- Be At One
- Pumpkin Cafe Shop
Taxis
- Taxi: Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff
- Accessible taxis: Accessible taxis are available
Accessibility
- Ramp access & staff assistance
WC
- Toilets Location: The toilets are located on Platforms 1 and 2
- National key toilets: Yes
- National key toilets location: The radar key is available from station staff
- Baby changing facilities: Yes
- Baby changing facilities location: Within accessible wc's
Hotel
- Travelodge Bath Waterside
- The Z Hotel Bath
- The Royal Hotel
Lounge
- Waiting rooms location: Platforms 1 and 2
Ticket Office
- Mon - Fri: 05:30 - 20:30
Bike Parking
- Storage sheltered: Yes
- Storage location: At rear and side of station
- Storage CCTV: Yes
Information Desk
- The information office is located by Platform 1
Public transit options for Bath Spa
- Bus lines: 700, A4
- Train lines: Great Western Main Line, CrossCountry, South Western Railway
- Location for Rail Replacement Services: Front of the station
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 07:30 - 15:00 Saturday 07:30 - 12:30 Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B1. Step free access to Platform 1 (to Shrewsbury) via a path with slight gradient from the main road. Step free access to Platform 2 (to Chester) via a path from the main road
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03333 211202
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Gobowen
- Location for Rail Replacement Services: Wait at bus stops on Chirk Road adjacent to level crossing
Transport for Wales destinations
Not sure where to begin your Transport for Wales adventure? Check out these popular Transport for Wales destinations for travel details and nearby attractions:
