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Provider information and services
SNCF Intercités
About
SNCF Intercités is the brand used by France's national railway company, SNCF, for its non-high-speed, long and medium-distance services on the classic rail network. Established in 2006, it encompasses routes not served by the TGV network, including both day and overnight trains. Intercités connects major regional cities and offers an alternative for destinations not on the high-speed lines, such as Paris to Clermont-Ferrand, Bordeaux to Marseille, and Nantes to Lyon. These trains are known for being comfortable and air-conditioned, with services like luggage space and, on some lines, Wi-Fi.
Luggage & cancellation policy
Luggage included
1 piece of hand luggage and 2 pieces of luggage free of charge
Luggage storage
Luggage racks at the end of carriages and overhead storage
Cancellation Policy
Cancellation possible according to ticket conditions
Refund
Full refund if train cancelled by SNCF
Amenities on board the train
Wifi
Food sold onboard
Bar-buffet car with snacks and drinks, or trolley service depending on route
Seat reservation
Optional seat reservation, additional fee applies. Free in 1st class
Toilets
USB plugs
Accessibility
Wheelchair spaces available, assistance service must be booked 48h in advance
Pets
Small pets in carriers travel free. Dogs require paid ticket. Guide dogs free
Quiet zone
SNCF Intercités FAQs
Everything you need to know to travel with SNCF Intercités: amenities, cancellation policy, luggage allowance and more
SNCF Intercités provides train services to various destinations across France, connecting major cities such as Paris, Bordeaux, Toulouse, and Marseille, offering travelers a comfortable and efficient way to explore the country.
SNCF Intercités provides accessibility for passengers with reduced mobility by offering wheelchair spaces and requires booking their assistance service 48 hours in advance.
Cancellation with SNCF Intercités is possible according to ticket conditions.
With SNCF Intercités, there is no formal check-in process; passengers can board the train with a valid ticket.
If you miss your connection due to a delay caused by SNCF Intercités, compensation is available.
For SNCF Intercités, non-exchangeable tickets are not eligible for a refund, while exchangeable tickets can receive a partial refund, subject to a fee, with processing typically taking 2–3 weeks.
You have up to a month from the scheduled journey date to submit your compensation request with SNCF Intercités.
If your train with SNCF Intercités is delayed, you may be eligible for compensation for a connecting delay.
If a train with SNCF Intercités is delayed by more than 120 minutes, passengers are entitled to a compensation of 50% of the ticket price.
For a train delay with SNCF Intercités between 60-119 minutes, compensation is 25% of the ticket price.
SNCF Intercités operates from major train stations across France, including Paris Gare de Lyon, Bordeaux Saint-Jean, and Toulouse Matabiau.
On SNCF Intercités trains, you can place one piece of hand luggage and two pieces of luggage free of charge in luggage racks at the end of carriages or in overhead storage.
SNCF Intercités does operate overnight trains, offering travelers the convenience of night journeys.
When traveling with SNCF Intercités within France, a passport is not required for French citizens, but you should carry a valid photo ID.
Small pets in carriers travel free on SNCF Intercités trains, while dogs require a paid ticket. Guide dogs can travel for free.
If your SNCF Intercités train is cancelled by the provider, you are eligible for a full refund.
SNCF Intercités offers refundable train tickets for certain fare types, such as the "Flex" fare, which allows changes and cancellations with a potential fee depending on the time frame.
SNCF Intercités trains are equipped with USB plugs, providing passengers with convenient charging options during their journey.
Subway tickets cannot be purchased on SNCF Intercités trains.
SNCF Intercités does not offer compensation for delays caused by weather or strikes.
SNCF Intercités trains offer onboard WiFi for passengers to enjoy during their journey.
SNCF Intercités provides quiet zones for passengers seeking a more serene travel experience.
station information and services
Most popular SNCF Intercités train stations
Amenities at train station
Wifi
Lockers
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Ticket Office
Bike Parking
Bike Rental
Car Rental
Information Deskinformation
Ticket Office Hours
- Mon - Fri: 08:15 - 19:40
- Sat: 08:15 - 18:40
- Sun: 09:35 - 19:40
Distance to city center
1 kmWifi
- Free, unlimited high-speed Wi-Fi when you create a free account.
Lockers
- Service provided by Grand Hôtel d'Orléans, located opposite the station. Fixed pricing per piece of baggage: small baggage: €5.50, medium baggage: €7.50, large baggage: €9.50.
Dining
- Canteen & Bowl
- PAUL
- Starbucks
- Selecta
Accessibility
- Elevators, escalators, step-free access. Disabled Passenger Assistance Service (PSH / PMR). Access Train liO can be reached at +33 0800313131.
Hotel
- Hotel Mermoz
- Best Western Hotel Innes by HappyCulture
- Appart Hotel Clement Ader
Ticket Office
- Mon - Fri: 08:15 - 19:40
- Sat: 08:15 - 18:40
- Sun: 09:35 - 19:40
Information Desk
- Located in the main concourse.
Public transit options for Toulouse Matabiau
- Metro lines: A
- Bus lines: L8, 14, Noct, 23, 27, Aéro
- Train lines: TGV, TGV INOUI, OUIGO, TER Occitanie, Intercités, Intercités de Nuit
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sun: 08:00 - 20:00
Distance to city center
1 kmWifi
- Free, unlimited high-speed Wi-Fi when you create a free account.
Lockers
- Automatic lockers are located across from Platforms 1 and 2 and are open daily from 06:00 to 22:00.
Dining
- Brioche Dorée
- Dalloyau
- La Croissanterie
Accessibility
- The station is fully accessible, including handicapped parking, lifts, ramps, handicapped restrooms, and lowered counters.
Hotel
- Hôtel Libertel Austerlitz Jardin des Plantes
- OFF Paris Seine
- Hotel Devillas
Ticket Office
- Mon - Sun: 08:00 - 20:00
Information Desk
- Located on the ground level near the Seine entrance and on the underground level near the RER stairs and escalator.
Public transit options for Paris Gare d'Austerlitz
- Metro lines: 5, 10
- Bus lines: 24, 57, 61, 63, 89, 91, 215
- Train lines: TER Centre-Val de Loire, Intercités, Intercités de Nuit, Transilien, RER C
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCHotelTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sun: 10:45 - 18:00
Distance to city center
2 kmWifi
- Free, unlimited Wi-Fi is available after creating an account and connecting to "CONNECTION."
Dining
- Croq'Voyage
- Eat'Shop
- Selecta
Accessibility
- The station is fully accessible, including step-free access throughout the station. An office to assist people with disabilities is located next to the ticket office, open daily from 06:00 to 23:15.
Hotel
- ibis Styles Paris Bercy
- Kyriad Paris Bercy Village
- Hotel Le Quartier Bercy-Square
Ticket Office
- Mon - Sun: 10:45 - 18:00
Information Desk
- Located in the main concourse.
Public transit options for Paris Bercy Bourgogne - Pays d'Auvergne
- Metro lines: 6, 14
- Bus lines: 24, 87, N32, N35
- Train lines: TER, Intercités
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotel
Lost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Desk
Luggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 10:00 PM Monday - Sunday
Distance to city center
1 km
Number of platforms
6Wifi
- Free
Parking
- The car park is open 7 days a week, accessible from Rue Pierre Semard.
Dining
- Restaurant Le Duguesclin
- Restaurant Lard et la Manière
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps.
WC
- €0.50
Hotel
- Holiday Inn Clermont-Ferrand Centre
- Hotel Oceania Clermont-Ferrand
- Hotel Mercure Clermont Ferrand Centre Jaude
Lost and Found Office
- Located in the main hall
Bike Parking
- 150 places, covered
Car Rental
- Avis
- Europcar
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-6 for trains to Paris, Lyon, and regional destinations
Public transit options for Clermont-Ferrand
- Bus: Several lines available
- Tramway: Line A
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sun: 09:00 - 18:00
Wifi
- Free, unlimited Wi-Fi is available throughout the station.
Lockers
- The lockers are located on Boulevard Bourdet, on level 0 of the station. Service is provided by La Bag Mobile.
Dining
- Caffe San Carlo
- DAKAO
- Espressamente Illy
- EXKi
- McDonald's
- Monop'Daily
- Starbucks
- Casa Di Pasta
- Chatime
- PAUL
Accessibility
- Accès Plus is a service offered to passengers with disabilities or reduced mobility who need assistance at the station. For more information email [email protected] or call +33 890640650.
Hotel
- Adagio Access Marseille-Saint Charles
- Holiday Inn Express Marseille-Saint Charles
- Hotel Les Bords De Me
Ticket Office
- Mon - Sun: 09:00 - 18:00
Information Desk
- Located on level -1 of the station, entrances via the station or via Bd Bourdet.
Public transit options for Marseille Saint-Charles
- Bus lines: 521, 52, 56, 82S, 533, 582, 33, 34, 49, 50, 51
- Metro lines: M1, M2
- Train lines: TGV, iDTGV, OUIGO, TGV Lyria, Eurostar, Thalys
SNCF Intercités destinations
Not sure where to begin your SNCF Intercités adventure? Check out these popular SNCF Intercités destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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