Trenitalia CartaFreccia - Offers and Loyalty Cards

Tue, Jun 18
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CartaFreccia Trenitalia: book with Omio and receive loyalty points

CartaFreccia is a loyalty card program of Trenitalia that is completely free and allows you to accumulate points by traveling by train or purchasing products and services from the partners of the Italian railway company. After completing the loyalty program registration, you can collect points faster by buying Trenitalia tickets with CartaFRECCIA through Omio, a platform where you can compare different means of transport and find the best travel solutions in seconds.


traveling by train

Traveling by train. Credit: Shutterstock

Cartafreccia: points and benefits offered by Trenitalia

Designed to reward the most loyal travelers with discounts on train tickets and exclusive promotions, Trenitalia CartaFRECCIA assigns one point for every euro spent to travel on Frecce and Intercity trains. The Trenitalia loyalty card also entitles you to 0.5 points for every euro spent on the purchase of tickets, carnets, or subscriptions for regional trains. You can use the points accumulated in many ways, for example by redeeming reward tickets with CartaFRECCIA or traveling in a higher class than the one purchased. Alternatively, by accessing the reserved area on CartaFRECCIA, it is possible to transfer the accumulated points to another traveler. The more CartaFreccia points you accumulate, the more benefits you will receive, granting you CartaFreccia Silver, CartaFreccia Gold, or CartaFreccia Platinum status. These statuses provide access to exclusive services such as entry to FrecciaClub and free upgrades. The CartaFRECCIA for minors must be requested by a parent.

How to accumulate Cartafreccia points

Accumulating Cartafreccia points is easy: simply provide your personal code before purchasing train tickets. The higher the value of your purchase, the more points you will earn. You can check that the operation was successful by verifying your Cartafreccia code.

For every euro spent on Frecce, Frecce and Intercity Notte you will receive one qualifying point valid for obtaining Silver, Gold, and Platinum status. You will accumulate one qualifying point for every euro spent also by purchasing Eurocity and Euronight tickets. In this case, however, you will only be credited with the points earned on the Italian route. In addition to qualifying points, you can collect reward points by traveling on regional trains, where you will be entitled to 0.5 points for every euro spent.

Traveling by train is an ecological choice that reduces CO2 emissions. To encourage you to use this means of transport more often, Trenitalia has also established green points, which will be added to the other CartaFreccia rewards: in this way, you will be awarded one reward point for every 10 km traveled on Frecce and Intercity.

CartaFreccia Young and CartaFreccia Senior

The CartaFreccia Young can be requested by all travelers under the age of 30 (the age is calculated based on the actual age on the day of ticket purchase). The CartaFreccia Young entitles you to travel on all national trains with a discount that can reach up to 50% of the base ticket price.

The CartaFreccia Senior can be requested by all travelers over 60 years of age and allows you to take advantage of a Cartafreccia discount, which varies from 20% to 50% of the base ticket price. However, the seats for this offer are limited: you need to book yours well in advance!

Discover Cartafreccia Silver

Cartafreccia Silver is obtained by reaching 1,000 qualifying points. Qualifying points are points earned in a calendar year by traveling on Frecce, Intercity, and Intercity Notte trains. Points can also be accumulated on the Italian leg of Eurocity and Eurocity Night trains.

Cartafreccia Silver allows you to access many benefits, first of all, entry to the FRECCIAClub lounges located in various major stations, from Rome Tiburtina to Turin Porta Nuova. Characterized by a welcoming and refined environment, the FRECCIAClub lounges are the ideal place to relax while waiting for departure thanks to the presence of snacks, drinks, and entertainment services from the Le Frecce portal. In the lounges, you can also count on reserved and quiet workstations for working on your laptop.

Cartafreccia Silver also entitles you to two free upgrades and allows you to earn 10% more points for each train journey. But the benefits of Cartafreccia Silver don't end there: in the stations of Milan Centrale and Rome Termini, you can also take advantage of the Fast Track priority access service to board the train first!

Cartafreccia Offers

Designed to provide increasing benefits with each journey, CartaFRECCIA offers include the basic Classic travel card, which allows you to accumulate CartaFreccia points and get discounts on tickets, and the prepaid CartaFRECCIA card, which offers the same benefits but also allows you to top up money and make payments. Additionally, by enrolling in Trenitalia's loyalty program, you can go well beyond Silver status.

The next milestone is the CartaFreccia Gold, which is reached by earning 3,000 points and allows you to accumulate an additional 25% points. Once you cross the 7,500-point threshold, you will receive Platinum status, which will earn you 50% more points for every ticket purchased. The CartaFRECCIA Gold and Platinum will open the doors to the brand new FRECCIALounge located near the high-speed tracks, where you can enjoy a gourmet break at the bistro or participate in a video conference in the work area.

traveling together

Traveling together. Credit: Shutterstock

How to redeem Cartafreccia rewards

You can redeem CartaFRECCIA railway rewards (e.g., tickets and upgrades) directly from the reserved area on the Trenitalia website, at the ticket offices in the station, or in the FRECCIAClub and FRECCIALounge. Alternatively, you can contact the Trenitalia call center and provide the operator with the identifying data and the reward you want to redeem.

If you wish to obtain non-railway rewards, you can request them from your reserved area on the Trenitalia portal or by accessing the site with the relevant CartaFRECCIA credentials. Once logged in, you can use the points balance to request a reward of your choice from those present in the CartaFRECCIA Collection catalog. At the end of the operation, you will receive a confirmation email at the address entered during the loyalty program registration.

Since it is not possible to re-credit unused points, remember to request rewards before the points expire. You can check their validity in the section dedicated to the CartaFRECCIA program on the Trenitalia portal.

A couple using Cartafreccia

A couple using Cartafreccia. Credit: Shutterstock

CARTAFRECCIA: Frequently Asked Questions

1. How can I request a CartaFreccia?

How to get CartaFreccia? It's simple! You can request your CartaFreccia by accessing the dedicated section of the Le Frecce portal, at the ticket office, at Trenitalia customer service desks, at authorized travel agencies, or on the mobile version of the Trenitalia website. If you live abroad, you can apply by sending an email and the relevant form that you can find on Trenitalia Website.

2. How is the CartaFreccia activated?

The CartaFreccia you receive after registration is already active and ready to use. If you requested a prepaid CartaFreccia, you just need to make an initial top-up to use it.

3. Can I use my CartaFreccia on Omio?

Certainly, you can enter your CartaFreccia number when purchasing tickets in the appropriate section.

4. When does the CartaFreccia expire?

The CartaFreccia does not have an expiration date. This means you can use the same code to participate in a new points collection after the current one ends.

5. Where can I find the CartaFreccia code?

The code is printed on your CartaFreccia.

6. Do I need to carry my CartaFreccia with me during the trip?

You do not need to print your CartaFreccia. You can display it from your smartphone in digital form. Additionally, keep in mind that your CartaFreccia code is also listed on your ticket.

7. Can I earn points with supplements?

No, supplements for transporting bikes or pets, as well as tickets subject to fare integration, do not allow you to accumulate points.


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