London Waterloo East (WAE) to London Charing Cross (CHX) train

Type of shops available: newspapers

Avis Budget | Europcar

Information available from staff: Yes - from help point | Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | Passenger Information Systems: Departure screens, Announcements

Staff help available: Yes | Step free access coverage: No | Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Waterloo East is only through use of lift at Waterloo Main. Ramps access to the platforms is steep. There is no ticket office. Full ticket office facilities available in Waterloo Main station. There is an entrance from Southwark underground station but this involves either steps or an escalator. There is also a step only access available from the Sandall Street entrance onto the overbridge connection between Waterloo East and Waterloo main stations. Taxis and direct road access only available from Waterloo main station which is connected via ramps and an overbridge to Waterloo East station. | Accessible public telephones: Public telephones are not wheelchair accessible | Accessible taxis: Accessible Black Cabs are available from the taxi rank adjacent to the Cab Road exit from Waterloo Main station. | Accessible ticket machines: There are accessible ticket machines at this station | Accessible ticket machines note: On overbridge from Waterloo Main station | Accessible toilets: Yes | Ramp for train access: Yes | Wheelchairs available: Yes | Wheelchairs available open hours: Assistance/Help available from station staff from First to Last trains. | Impaired mobility set down / pick up points available: No

Avis Budget | Europcar

Information available from staff: Yes - from information point, Yes - from ticket office | Passenger Information Systems: Departure screens, Announcements, Arrival screens

Staff help available: Yes | Step free access coverage: Yes | Step free access note: Yes, the station is all on one level and all platforms are reachable by disabled passengers. | Accessible public telephones: On the central passage in the main concourse | Accessible taxis: Accessible taxis are located outside the front of the station | Accessible ticket machines: There are accessible ticket machines at this station | Accessible ticket machines note: On the concourse in front of the ticket office. | Accessible toilets: Yes | Ramp for train access: Yes | Wheelchairs available: Yes | Impaired mobility set down / pick up points available: Yes