London Waterloo East to London Bridge train

Accessible taxis: Accessible Black Cabs are available from the taxi rank adjacent to the Cab Road exit from Waterloo Main station.

Type of shops available: newspapers

Information available from staff: Yes - from help point | Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | Passenger Information Systems: Departure screens, Announcements

Staff help available: Yes | Step free access coverage: No | Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Waterloo East is only through use of lift at Waterloo Main. Ramps access to the platforms is steep. There is no ticket office. Full ticket office facilities available in Waterloo Main station. There is an entrance from Southwark underground station but this involves either steps or an escalator. There is also a step only access available from the Sandall Street entrance onto the overbridge connection between Waterloo East and Waterloo main stations. Taxis and direct road access only available from Waterloo main station which is connected via ramps and an overbridge to Waterloo East station. | Accessible public telephones: Public telephones are not wheelchair accessible | Accessible taxis: Accessible Black Cabs are available from the taxi rank adjacent to the Cab Road exit from Waterloo Main station. | Accessible ticket machines: There are accessible ticket machines at this station | Accessible ticket machines note: On overbridge from Waterloo Main station | Accessible toilets: Yes | Ramp for train access: Yes | Wheelchairs available: Yes | Wheelchairs available open hours: Assistance/Help available from station staff from First to Last trains. | Impaired mobility set down / pick up points available: No

Taxi: Taxis are available from the taxi rank outside the main doors at the front of the station at upper level. Alternative taxi facilities are situated on Bermondsey Street at the junction with Tooley Street. Taxis are also available from St Thomas Street. | Accessible taxis: Taxis with ramps. There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404

Type of shops available: Various shops, cafes and restaurants

Information available from staff: Yes - from help point, Yes - from information point, Yes - from ticket office | Passenger Information Systems: Departure screens, Announcements, Arrival screens

Staff help available: Yes | Step free access coverage: Yes | Step free access note: All platforms can be accessed by lift | Accessible taxis: Taxis with ramps. There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404 | Accessible ticket machines: There are no accessible ticket machines at this station | Accessible toilets: Yes | Ramp for train access: Yes | Wheelchairs available: Yes | Wheelchairs available open hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04: 00 - 00: 45 Sunday 06: 00 - 00: 45 | Impaired mobility set down / pick up points available: Yes