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station information and services
Shepherds Well
Amenities at train station
Parking
Accessibility
WC
Lounge
Lost and Found Office
Ticket Office
Bike Parking
Information Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 11:00 Saturday Closed Sunday Closed This station is not continuously staffed please see staffing times for details of when staff are available.
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services away from London available from main entrance. Step free access to platform 1 for services towards London available from side entrance from The Terrace. No step free interchange between platforms. Stepped access available via station footbridge.
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: by entrance to platform 2
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Booking Hall- Available during staffing hours
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: Heated waiting area in booking hall only available when staff are present
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 2
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Shepherds Well
- Location for Rail Replacement Services: Station forecourt
FAQ: Travel from Shepherds Well (SPH)
Everything you need to know about Shepherds Well (SPH): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.
Staff help is available at Shepherds Well, ensuring accessibility services for passengers with reduced mobility.
Shepherds Well is near several attractions, including the scenic East Kent Railway, ideal for vintage train enthusiasts, and the historic Dover Castle, showcasing its medieval architecture.
Car rental service is not available at Shepherds Well station.
The city center is approximately 0.174 km from Shepherds Well station.
To reach the city center from Shepherds Well, you can utilize rail replacement services located at the station forecourt.
Arriving at Shepherds Well station at least 10-15 minutes before your scheduled departure should provide enough time to locate the platform and board the train comfortably.
Shepherds Well station is located on Station Road in Shepherdswell, Kent with the postal code CT15 7PE.
Shepherds Well has a Station Car Park available for parking.
Shepherds Well station offers connectivity to various destinations, with the closest major airport being London's Gatwick. The ticket prices from Shepherds Well to airports may vary based on the time and date, so it's advisable to check a reliable source for the most current fare information.
South Eastern operates at Shepherds Well train station.
Shepherds Well provides public transport connections with Rail Replacement Services available at the station forecourt.
Shepherds Well is generally considered a safe area for early morning or late evening travel, with regular local guidelines and safety measures in place to ensure passenger security during these times.
Shepherds Well station typically has ticket checks in place to ensure valid fare payments, but detailed information on specific security measures is not provided.
Yes, there are toilets at Shepherds Well station, located in the Booking Hall and available during staffing hours.
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HomeShepherds Well (SPH) (Train Station): Departures and guide
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