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station information and services
Folkestone West
Amenities at train station
Parking
Dining
Accessibility
WC
Lounge
Lost and Found Office
Ticket Office
Bike Parking
Information Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:25 - 13:05 Saturday 07:35 - 14:15 Sunday Closed This station is not continuously staffed please see staffing times for details of when staff are available.
Distance to city center
2 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step Free access to Platform 1 via main entrance off Shorncliffe Road. Step free access to platform 2 via side entrance off Station Road. Step access between platforms via station subway. Step free Interchange between platforms via steep roads is in excess of 500 metres.
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: by entrance to platform 1
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 1- Available during staffing hours
- National key toilets: Yes
- National key toilets location: Platform 1 - Available during staffing hours
- Baby changing facilities: Yes
- Baby changing facilities location: Only available when staff present
Lounge
- Waiting rooms location: Heated waiting Room on platform 1, only available when staff are present
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Folkestone West
- Location for Rail Replacement Services: Station Road, platform 2 side of the station.
FAQ: Travel from Folkestone West (FKW)
Everything you need to know about Folkestone West (FKW): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.
Yes, at Folkestone West station, staff help is available for passengers with reduced mobility.
The main attractions near Folkestone West station include the picturesque Lower Leas Coastal Park and the historic Folkestone Harbour Arm, both offering stunning views and cultural experiences.
Car rental services are not available at Folkestone West station.
Folkestone West station is approximately 2.089 kilometers from the city center.
From Folkestone West, you can reach the city center using the rail replacement services located on Station Road, platform 2 side of the station.
Arriving at Folkestone West about 15-20 minutes before your train's departure time is generally advisable to ensure a smooth boarding experience and account for any unforeseen delays.
Folkestone West is located at Station Approach, off Shorncliffe Road, Folkestone, Kent, CT20 3PA.
Yes, parking is available at Folkestone West, specifically at the Station Car Park.
Train ticket prices from Folkestone West to the nearest airport can vary depending on the time of day, booking period, and available services. For up-to-date pricing, checking with the train operators or online travel agencies is recommended.
Southeastern operates at Folkestone West station, providing train services.
Rail replacement services for Folkestone West are available at Station Road on the platform 2 side of the station.
Safety at Folkestone West station during early morning or late evening hours generally aligns with standard practices at UK railway stations, where security measures such as CCTV and staff presence are in place.
Folkestone West station has facilities for ticket purchase and validation, ensuring that passengers can securely and efficiently manage their travel needs.
Toilets at Folkestone West are located on Platform 1 and are available during staffing hours.
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