Ukrainian railways: Tickets, Timetables and Facilities

Wed, Aug 05
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Provider information and services

Ukrainian railways

Luggage & cancellation policy
Luggage included
Standard luggage allowance is included in the ticket price, with specific weight and size limits.
Additional luggage
Additional luggage can be transported for an extra fee, subject to space availability.
Luggage storage
Luggage storage facilities are available on certain trains and at major stations.
Cancellation Policy
Refunds are available if tickets are canceled 15–20 days before departure; partial refunds apply for cancellations made closer to departure.
Refund
Full refunds are provided if the train is canceled by the railway company.
Unaccompagned minor
Unaccompanied minors are allowed to travel, with specific age restrictions and requirements for parental consent.
Amenities on board the train
Wifi
Food sold onboard
Meals and snacks are available for purchase on most trains.
Seat reservation
Seat reservations require an additional fee, which varies depending on the train class and route.
Toilets
USB plugs
Accessibility
Ukrainian Railways provides accessible services for passengers with reduced mobility, including designated spaces and assistance upon request.
Bikes
Bicycles are permitted on trains, subject to space availability and additional fees.
Pets
Pets are allowed onboard, provided they are in carriers and do not disturb other passengers.

Ukrainian railways FAQs

Everything you need to know to travel with Ukrainian railways: amenities, cancellation policy, luggage allowance and more

FAQs
You can travel with Ukrainian Railways to various destinations across Ukraine, including major cities like Kyiv, Lviv, Odesa, and Kharkiv.
Trains with Ukrainian Railways are accessible for passengers with reduced mobility. They offer assistance, priority boarding, and accessible seating.
While Ukrainian Railways allows for the cancellation of train tickets, it is important to note that this can only occur up to 24 hours before the scheduled departure. In the event of a cancellation within this time frame, a partial refund is offered. However, if you attempt to cancel the ticket less than 24 hours before departure, refunds are not provided.
Ukrainian Railways operates from major railway stations across Ukraine, with key departure points including Kyiv-Pasazhyrskyi, Lviv, and Kharkiv stations.
Passengers on Ukrainian Railways can bring onboard one carry-on bag weighing up to 10kg and one checked bag up to 25kg.
When traveling with Ukrainian Railways, passengers are generally required to present a valid form of identification, such as a passport, at the time of boarding.
Small pets are allowed on Ukrainian Railways trains when carried in suitable carriers, ensuring safety and comfort for all passengers. Additionally, guide dogs can accompany their owners at no extra charge.
Ukrainian Railways offers refundable train tickets for specific fare categories, typically including standard and flexible fares, allowing passengers to cancel or change their bookings under certain conditions.
Ukrainian Railways trains are equipped with USB plugs, so passengers can charge their devices during travel.
Ukrainian Railways offers WiFi onboard their trains.

station information and services

Most popular Ukrainian railways train stations

Kyiv-PasazhyrskyWifiLockersParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation DeskLuggage Carts
Amenities at train station
WifiWifi
LockersLockers
ParkingParking
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
Lost and Found OfficeLost and Found Office
Ticket OfficeTicket Office
Bike ParkingBike Parking
Car RentalCar Rental
Information DeskInformation Desk
Luggage CartsLuggage Carts
information
phone
Phone Number
ticketOfficeHours
Ticket Office Hours
  • 24 hours Monday - Sunday
ticketOfficeHours
Distance to city center
2 km
platformCount
Number of platforms
14
Wifi
Wifi
  • Free
Parking
Parking
  • The car park is open 24/7. Access is available from Vokzalna Square
Dining
Dining
  • Idealist Coffee Company
  • Puzata Hata
  • McDonald's
Taxis
Taxis
  • Outside the main entrance
Accessibility
Accessibility
  • Ramps, restrooms
WC
WC
  • UAH 5
Hotel
Hotel
  • Hilton Kyiv
  • Premier Hotel Lybid
  • Ibis Kyiv Railway Station
Lost and Found Office
Lost and Found Office
  • Located in the main hall
Car Rental
Car Rental
  • Avis
  • Europcar
Information Desk
Information Desk
  • Located in the main hall
Luggage Carts
Luggage Carts
  • Free
Station Plan
  • Hall 1: main entrance, platform 1-8 for domestic and suburban trains
  • Hall 2: international train platforms
  • Hall 3: metro and tram connections
Public transit options for Kyiv-Pasazhyrsky
  • Metro: Line M1
  • Bus: Several lines available
  • Tram: Lines 1, 3
LvivWifiLockersParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation DeskLuggage Carts
Amenities at train station
WifiWifi
LockersLockers
ParkingParking
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
Lost and Found OfficeLost and Found Office
Ticket OfficeTicket Office
Bike ParkingBike Parking
Bike RentalBike Rental
Car RentalCar Rental
Information DeskInformation Desk
Luggage CartsLuggage Carts
information
phone
Phone Number
ticketOfficeHours
Ticket Office Hours
  • 6:00 AM - 11:00 PM Monday - Sunday
ticketOfficeHours
Distance to city center
2 km
platformCount
Number of platforms
5
Wifi
Wifi
  • Free
Parking
Parking
  • The car park is open 24/7. Access via Dvirtseva Square
Dining
Dining
  • Puzata Hata
  • Baczewski Restaurant
  • Potato House
Taxis
Taxis
  • Outside the main entrance
Accessibility
Accessibility
  • Ramps
WC
WC
  • UAH 5
Hotel
Hotel
  • Hotel Lviv
  • George Hotel
  • Astoria Hotel
Lost and Found Office
Lost and Found Office
  • Located in the main hall
Car Rental
Car Rental
  • Avis
  • Budget
  • Sixt
Information Desk
Information Desk
  • Located in the main hall
Luggage Carts
Luggage Carts
  • Free
Station Plan
  • Hall 1: main entrance, platforms 1-5 for trains to Poland, Hungary, Slovakia, and domestic destinations
  • Hall 2: ticket office and waiting area
Public transit options for Lviv
  • Tram: Line 1, Line 6
  • Bus: Several lines available
  • Trolleybus: Line 9
KharkivAccessibility
Amenities at train station
AccessibilityAccessibility

Ukrainian railways destinations

Not sure where to begin your Ukrainian railways adventure? Check out these popular Ukrainian railways destinations for travel details and nearby attractions:

HomeTrainsTrain ProvidersUkrainian railways: Tickets, Timetables and Facilities

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