trilex: Tickets, Timetables and Facilities

Fri, Nov 07
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Provider information and services

trilex

About
trilex's green and white trains have operated in Dresden, Seifhennersdorf, Rybniště, Zittau and Liberec since 2010. The passenger trains offer comfortable services with single tickets, short hop tickets, day tickets and season tickets. The top routes include: RE1/RB60 covering Dresden – Görlitz – Zgorzelec and the L2 between Liberec – Česká Lípa – Děčín.
Luggage & cancellation policy
Luggage included
Hand luggage and one piece of larger luggage included in ticket price
Luggage storage
Overhead racks and designated luggage areas
Cancellation Policy
Refunds possible according to fare conditions
Refund
Full refund provided for canceled services
Amenities on board the train
Wifi
Seat reservation
Seat reservations not possible on trilex trains
Toilets
USB plugs
Accessibility
Wheelchair spaces and accessible entrances available
Pets
Small pets in carriers travel free. Dogs require a ticket at child fare
Family area

trilex FAQs

Everything you need to know to travel with trilex: amenities, cancellation policy, luggage allowance and more

FAQs
Trilex offers transport services primarily in the regions of Saxony and the Czech Republic, connecting cities such as Dresden, Zittau, and Liberec.
Trilex trains are accessible for passengers with reduced mobility as they offer wheelchair spaces and accessible entrances.
Trilex allows train ticket cancellations with refunds possible according to fare conditions.
With trilex, there is no formal check-in process; simply board the train with a valid ticket.
Yes, trilex provides compensation if you miss your connection due to a delay.
Refunds with trilex require a processing period of 2-4 weeks.
You have up to two weeks to submit your compensation request with trilex, which then takes 2 to 4 weeks for processing.
If your train with trilex is delayed, you may be eligible for compensation due to connection delays, as indicated by the policy in place.
If a train delay with trilex exceeds 120 minutes, passengers are entitled to a compensation of 50% of the ticket price.
For a train delay between 60-119 minutes with trilex, the compensation is 25% of the ticket price.
Trilex trains typically depart from locations in Germany, including Dresden and Bischofswerda, as part of their regional routes.
On trilex trains, passengers can store their luggage on overhead racks or in designated luggage areas, with hand luggage and one piece of larger luggage included in the ticket price.
Trilex does not operate overnight trains as night journeys are not available.
When traveling with trilex, carrying a passport is necessary if crossing international borders, as trilex operates routes within Germany and to the Czech Republic.
Yes, you can take pets onboard trilex trains. Small pets in carriers travel for free, while dogs require a ticket at the child fare.
If your train is canceled with trilex, you are entitled to a full refund for the canceled services.
Trilex offers refundable tickets, commonly for flexible fare options, allowing changes or cancellations, but specific conditions and fees may apply.
Plug sockets are available on trilex trains, specifically in the form of USB plugs.
Subway tickets cannot be purchased on trilex trains.
Trilex does not offer compensation for delays caused by weather or strikes.
Trilex trains offer WiFi onboard, ensuring passengers stay connected during their journey.
trilex does not offer a quiet zone, but they provide family compartments for travelers.

station information and services

Most popular trilex train stations

Amenities at train station
WifiWifi
LockersLockers
ShoppingShopping
ParkingParking
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
LoungeLounge
Lost and Found OfficeLost and Found Office
Ticket OfficeTicket Office
Bike ParkingBike Parking
Bike RentalBike Rental
Car RentalCar Rental
Information DeskInformation Desk
information
ticketOfficeHours
Ticket Office Hours
  • Mon - Sun: 07:00 - 21:00
ticketOfficeHours
Distance to city center
1 km
Wifi
Wifi
  • Free Wi-Fi in the station.
Lockers
Lockers
  • There are luggage lockers close to by the waiting room and the stairs leading to Platforms 3/4.
Dining
Dining
  • Burger King
  • asiagourmet
  • dean&david
  • Hot Dog King
  • Starbucks
  • Subway
  • BABA Döner
  • Marché
  • backWERK
  • Ditsch
  • & more
Accessibility
Accessibility
  • Accessible facilities such as toilets and ramps and additional assistance as needed. Contact the Mobility Service Centre at +49 3065212888 or [email protected].
Hotel
Hotel
  • Hotel Kipping
  • Pullman Dresden Newa
  • IntercityHotel Dresden
Information Desk
Information Desk
  • Located by Platform 9 in the main concourse.
Amenities at train station
WifiWifi
LockersLockers
ShoppingShopping
ParkingParking
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
LoungeLounge
Lost and Found OfficeLost and Found Office
Ticket OfficeTicket Office
Bike ParkingBike Parking
Bike RentalBike Rental
Car RentalCar Rental
Information DeskInformation Desk
information
ticketOfficeHours
Distance to city center
1 km
Dining
Dining
  • Zum gebratenen Storch
  • La Gondola
  • Studio G
  • Kartoffelhaus
Hotel
Hotel
  • Hotel Europa
  • Best Western Hotel Via Regia
  • Hotel Bon Apart
Amenities at train station
ParkingParking
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
Bike ParkingBike Parking
information
Dining
Dining
  • The Shot Goose Inn
Amenities at train station
ParkingParking
DiningDining
ATMATM
AccessibilityAccessibility
WCWC
HotelHotel
Bike ParkingBike Parking
information
ticketOfficeHours
Distance to city center
1 km
Amenities at train station
WifiWifi
LockersLockers
ShoppingShopping
ParkingParking
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
LoungeLounge
Lost and Found OfficeLost and Found Office
Ticket OfficeTicket Office
Bike ParkingBike Parking
Bike RentalBike Rental
Car RentalCar Rental
Information DeskInformation Desk
information
Dining
Dining
  • Brasserie Triangle
  • Zum Alten Sack
  • Asia Bistro
  • Kerwan
Hotel
Hotel
  • Hotel - Dreiländereck
  • Hotel Sonne

trilex destinations

Not sure where to begin your trilex adventure? Check out these popular trilex destinations for travel details and nearby attractions:

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