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Provider information and services
Util
About
Util is a Brazilian bus company founded in 1950, and since 2003, it has been part of the Guanabara Group. It operates in several Brazilian states, including Rio de Janeiro, São Paulo, Minas Gerais, Goiás, Mato Grosso, and the Federal District. Util connects 114 municipalities with a fleet of 157 buses, serving approximately 175,000 passengers monthly. The company is known for its focus on comfort, a modern fleet, and sustainable practices such as real-time tracking, biofuel use, and recycling. Popular routes include connections between major cities like Rio de Janeiro, Belo Horizonte, and São Paulo.
Luggage & cancellation policy
Luggage included
One piece up to 30kg checked luggage included
Additional luggage
Additional luggage can be purchased with weight and size restrictions
Amenities on board the bus
Food sold onboard
Seat reservation
Toilets
USB plugs
Accessibility
Wheelchair accessibility available on select vehicles with advance notice required
Bikes
Bicycles must be disassembled and properly packaged
Pets
Small pets allowed in carriers
Util FAQs
Everything you need to know to travel with Util: amenities, cancellation policy, luggage allowance and more
Util buses offer wheelchair accessibility on select vehicles, but advance notice is required.
Util buses typically offer air conditioning and heating for passenger comfort during the journey.
You can take your bicycle onboard Util buses as long as it is disassembled and properly packaged.
I'm sorry, I cannot provide specific details about the exchange or cancellation process for Util bus tickets as the required information is not defined in this context.
Children traveling with Util generally need their own tickets, though discounts may be available. It is recommended to check with Util directly for specific age criteria and discount availability.
If the Util bus is delayed, passengers will not receive compensation for connection delays as per the provider's policies.
Yes, you can eat food onboard Util buses.
With Util, you can bring one piece of checked luggage up to 30kg.
Util allows passengers to purchase additional luggage, subject to weight and size restrictions.
Yes, Util allows small pets to travel in carriers, provided they have valid vaccination records and a health certificate.
It is not specified whether Util allows passengers to choose their seats on buses, so it is recommended to check directly with Util for seat selection options and policies.
Util offers USB plugs for charging devices during journeys.
Util provides onboard bathrooms for passengers.
Util does not offer WiFi on their services.
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