Hanoi HAN to Narita NRT flight with Vietnam Airlines

Sat, Nov 07
+ Add return
Vietnam Airlines
China Southern
Japan Airlines
All Nippon Airways
China Eastern
2,000+ travel companies
Vietnam Airlines
China Southern
Japan Airlines
All Nippon Airways
China Eastern
2,000+ travel companies
QR-Code
Scan to get our free app
Use our app to get live travel updates and book mobile tickets for trains, buses, flights, and ferries.
App Store
rate4.9
42K ratings
Google Play
rate4.6
136K reviews

Journey information

Overview: Hanoi to Narita flight

VietnamVietnam
JapanJapan
Icon of flight

Flights from Hanoi to Narita depart on average 27 times per day, taking around 6h 30m. Cheap flight tickets for this journey start at $342 (€288) if you book in advance.

There are 5 flights per day. The earliest flight runs at 00:01, the last at 23:55. The fastest flight covers the 2313 miles (3724 km) distance in 5h 0m. October is the cheapest month to fly.

Fares are the lowest economy prices found on Omio. Early booking often means lower prices. Prices change daily and are subject to availability. Discount cards, coach trips, and booking fees are not included.
Price information
Distance
2313 miles (3724 km)
Average flight duration
6h 30m
Cheapest ticket price
$342 (€288)
Flights per day
27
Direct flights
5
Fastest flight
5h 0m
First flight
12:01 AM
Last flight
11:55 PM
Cheapest Month
Oct
Cheapest Day
Thu
High Season
Jul - Sep
Low Season
Apr - Jun
Best time to book
1 day
Fares are the lowest economy prices found on Omio. Early booking often means lower prices. Prices change daily and are subject to availability. Discount cards, coach trips, and booking fees are not included.
Price information

Frequently asked questions about your Hanoi to Narita trip

Use these quick route answers to check fares, travel time, departure options, and direct services before booking from Hanoi to Narita.

Cheap plane tickets from Hanoi to Narita can start from as little as $342 (€288) when you book in advance. The average flight ticket price for Hanoi to Narita is $1,036 (€871) ; however, prices vary depending on the time of day and class and they tend to be more expensive on the day.
The earliest flight from Hanoi to Narita leaves at 12:01 AM. Plan your trip with the Journey Planner from Omio.
The latest flight from Hanoi to Narita leaves at 11:55 PM.
Yes, there are 5 direct flights a day from Hanoi to Narita with Vietnam Airlines, Japan Airlines, All Nippon Airways, vietjet air. Schedules can vary on holidays or weekends with fewer direct flights.

Why should you book Hanoi to Narita flights with Omio?

Vietnam Airlines as well as China Southern, Japan Airlines, All Nippon Airways, China Eastern and more offer flights services from Hanoi to Narita.
Omio is an official ticket reseller for all your travel options from Hanoi to Narita.

Why book with Omio vs Vietnam Airlines?

  • Compare with other providers: On Omio, you can not only buy tickets for Vietnam Airlines, but also compare tickets for the likes of China Southern, Japan Airlines, All Nippon Airways or China Eastern to find the best option for your trip from Hanoi to Narita.
  • Designed for International Travelers: Omio is in your language including 24/7 customer service and offers multiple payment options, including PayPal, credit cards, and bank transfer, in your preferred currency.

Why book with Omio over Kayak, Edreams or Skyscanner?

  • Compare with other providers: On Omio, you can also compare tickets for the likes of China Southern, Japan Airlines, All Nippon Airways or China Eastern to find the best option for your trip from Hanoi to Narita.

Airlines: Vietnam Airlines, China Southern, Japan Airlines, All Nippon Airways, China Eastern, Air China, Korean Air, China Airlines, vietjet air, Eva Air from Hanoi to NaritaFind the best flights between Hanoi to Narita with Omio's travel partners Vietnam Airlines, China Southern, Japan Airlines, All Nippon Airways, China Eastern, Air China, Korean Air, China Airlines, vietjet air, Eva Air from $342 (€288). We can find you the best deals, schedules and tickets when comparing and booking the best trip.

Vietnam Airlines

About
Vietnam Airlines is the flag carrier of Vietnam, established in 1956 and later becoming a state-owned enterprise in 1989. It operates an extensive network of domestic and regional services within Southeast and North Asia, as well as international flights to Europe and Australia. As a member of the SkyTeam alliance since 2010, Vietnam Airlines connects to over 120 routes across more than 20 domestic and 30 international destinations. The airline is recognized for its Vietnamese hospitality, offering gourmet meals and a focus on punctuality and reliability.
Luggage & cancellation policy
Average Vietnam Airlines Duration
5h 0m
Cheapest Vietnam Airlines Price
$636 (€535)
Vietnam Airlines frequency
4 a day
Luggage included
7kg cabin bag (56x36x23cm) included
Additional luggage
Up to 23kg checked baggage for international flights
Cancellation Policy
Refundable tickets can be cancelled for full refund minus fees, non-refundable tickets cannot be cancelled
Pregnant on board
Up to 32 weeks for single pregnancy, 28 weeks for multiple pregnancies. Medical certificate required after 28 weeks
Unaccompagned minor
Available for children aged 5-16, must be booked at least 24h in advance
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Wheelchair assistance available, must be requested 48h before departure
Pets
Pets under 5kg allowed in cabin, larger pets in cargo hold
Entertaiment on board

Japan Airlines

About
Japan Airlines (JAL) is a major Japanese airline headquartered in Tokyo, established in 1951. It is considered the flag carrier of Japan and operates an extensive network of domestic and international flights, serving over 90 destinations worldwide. JAL's main hubs are Tokyo's Narita and Haneda airports, with secondary hubs in Osaka. The JAL Group includes several subsidiaries for domestic feeder services and cargo operations. JAL is also a member of the Oneworld airline alliance, enhancing its global reach.
Luggage & cancellation policy
Average Japan Airlines Duration
5h 20m
Cheapest Japan Airlines Price
$1,854 (€1,558)
Japan Airlines frequency
4 a day
Luggage included
Economy Class includes 2 pieces of checked baggage up to 23kg each
Additional luggage
Additional pieces can be purchased, fees vary by route and frequent flyer status
Cancellation Policy
Refunds depend on fare type; some tickets are non-refundable while others allow cancellation with fees up to 24 hours before departure.
Pregnant on board
Passengers can fly up to 36 weeks for single pregnancies and 32 weeks for multiple pregnancies. Medical certificate required after 28 weeks.
Unaccompagned minor
Available for children aged 5-11 on international flights and 6-11 on domestic flights. Service must be booked in advance and fees apply.
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
JAL provides wheelchair assistance and special services for passengers with disabilities, including dedicated staff assistance and accessible facilities throughout the journey.
Pets
Small pets in carriers allowed in cabin on domestic flights only, subject to restrictions and fees
Entertaiment on board

All Nippon Airways

About
All Nippon Airways (ANA) is Japan's largest airline, operating an extensive network of domestic and international flights. Established in 1952, ANA has grown to become a leading member of the Star Alliance, offering high-quality air transportation services. The airline's fleet includes a variety of aircraft, such as the Boeing 787-9 and Airbus A320neo, catering to both short and long-haul routes. ANA's main hubs are Tokyo–Haneda and Tokyo–Narita airports, with secondary hubs in Osaka–Itami and Osaka–Kansai. The airline is committed to providing exceptional service, ensuring a comfortable and reliable travel experience for its passengers.
Luggage & cancellation policy
Average All Nippon Airways Duration
5h 0m
Cheapest All Nippon Airways Price
$783 (€658)
All Nippon Airways frequency
4 a day
Luggage included
Economy Class includes 1 carry-on bag (56x36x23cm) and 1 personal item
Additional luggage
Additional checked baggage can be purchased, fees vary by route and booking class
Cancellation Policy
Refund policies vary by fare type, some tickets are non-refundable while others allow cancellation with fee
Pregnant on board
Pregnancy up to 28th week: no restrictions. 28-36 weeks: medical certificate required. After 36 weeks: not allowed to fly
Unaccompagned minor
Children aged 5-11 can travel unaccompanied using ANA's UM Service. Service must be booked in advance and fees apply
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
ANA provides wheelchair assistance and special services for passengers with disabilities, including mobility aids and support throughout the journey
Pets
Small dogs and cats allowed in cabin, must be in approved carriers under 10kg total weight
Entertaiment on board

China Eastern

About
China Eastern Airlines, headquartered in Shanghai, is one of China's three major state-owned aviation transportation groups. Established in 1957, it operates an extensive network of domestic and international flights, serving over 200 destinations across five continents. As a member of the SkyTeam Alliance, China Eastern expands its global reach through partnerships with other airlines. The airline boasts a modern fleet of over 800 aircraft, including Airbus A320s, Boeing 737s for short-haul, and Boeing 777s and 787s for long-haul operations. China Eastern also provides cargo transport, tourism, and other related services.
Luggage & cancellation policy
Average China Eastern Duration
6h 0m
Cheapest China Eastern Price
$781 (€656)
China Eastern frequency
3 a day
Luggage included
1 piece carry-on (56x36x23cm) and 1 personal item
Additional luggage
Up to 32kg per piece, fees vary by route
Cancellation Policy
Free cancellation within 24 hours of booking, after that fees apply based on fare type
Pregnant on board
Up to 36 weeks for single pregnancy, 32 weeks for multiple. Medical certificate required after 32 weeks
Unaccompagned minor
Ages 5-12, must book service 48 hours in advance, additional fee applies
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Wheelchair assistance available, must be requested 48 hours before flight
Pets
Small pets in cabin, max 6kg including carrier
Entertaiment on board

Korean Air

About
Korean Air is the flag carrier and largest airline of South Korea, headquartered in Seoul. Established in 1969, it operates an extensive network of domestic and international passenger and cargo flights. Korean Air is a founding member of the SkyTeam alliance and SkyTeam Cargo. The airline is recognized as a 5-star airline by Skytrax and is among the top 20 airlines globally in terms of passengers carried. Its fleet includes aircraft from both Boeing and Airbus, serving destinations across Asia, Africa, Europe, South America, and North America.
Luggage & cancellation policy
Average Korean Air Duration
6h 35m
Cheapest Korean Air Price
$747 (€628)
Korean Air frequency
4 a day
Luggage included
1 piece of carry-on baggage (max 10kg) and 1 checked baggage (23kg) included for economy.
Additional luggage
Additional baggage can be purchased, fees vary by route and weight.
Cancellation Policy
Full refund available if cancelled within 24 hours of purchase. After that, refund fees apply based on fare type and timing.
Pregnant on board
Travel permitted up to 36 weeks for single pregnancy, 32 weeks for multiple pregnancy. Medical certificate required after 32 weeks.
Unaccompagned minor
Available for children aged 5-11. Must be booked at least 3 days before departure. Service fee applies.
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Korean Air provides wheelchair assistance and special services for passengers with disabilities, including mobility aids and medical equipment.
Pets
Small pets allowed in cabin and cargo hold, must be booked in advance. Maximum weight including carrier: 7kg for cabin.
Entertaiment on board

China Airlines

About
China Airlines (CAL) is the state-owned flag carrier of the Republic of China (Taiwan), headquartered at Taoyuan International Airport. Founded in 1959, it is one of Taiwan's three major airlines and operates over 1,400 flights weekly to 102 cities across Asia, Europe, North America, and Oceania. China Airlines is a member of the SkyTeam alliance, offering both passenger and cargo services. Its fleet includes modern aircraft such as Boeing 777s and Airbus A350s. The China Airlines Group also includes subsidiaries like Mandarin Airlines and the low-cost carrier Tigerair Taiwan.
Luggage & cancellation policy
Average China Airlines Duration
6h 15m
Cheapest China Airlines Price
$436 (€367)
China Airlines frequency
3 a day
Luggage included
1 piece of carry-on (22x14x9 inches) and 1 personal item
Additional luggage
Up to 10 pieces allowed for a fee
Cancellation Policy
Refundable tickets: Full refund minus handling fee. Non-refundable tickets: Only taxes refunded.
Pregnant on board
Up to 32 weeks for single pregnancy, 28 weeks for multiple. Medical certificate required after 28 weeks
Unaccompagned minor
Ages 5-12, must book UM service. Ages 12-17 optional service. 24-hour advance notice required
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Wheelchair assistance available, must be requested 48 hours before flight
Pets
Small pets in cabin, must be in carrier under seat
Entertaiment on board

China Southern

About
China Southern Airlines, headquartered in Guangzhou, China, is one of the country's three major airlines and a prominent global carrier. It boasts the largest fleet in Asia and operates over 850 passenger and cargo aircraft, including Boeing and Airbus models. The airline offers an extensive network with more than 3,000 daily flights to 224 destinations across 40 countries and regions. China Southern focuses on building international hubs, particularly with its "Canton Route" from Guangzhou, and provides various travel classes, including Economy, Premium Economy, Business, and Deluxe First.
Luggage & cancellation policy
Average China Southern Duration
5h 50m
Cheapest China Southern Price
$342 (€288)
China Southern frequency
4 a day
Luggage included
1 piece of carry-on luggage (20x40x55cm, max 5kg) and 1 personal item (20x30x40cm)
Additional luggage
Up to 32kg per piece, fees vary by route
Cancellation Policy
Free cancellation within 24h of booking, after that fees apply based on fare type and timing
Pregnant on board
Up to 32 weeks for single pregnancy, 28 weeks for multiple pregnancies. Medical certificate required after 28 weeks
Unaccompagned minor
Available for children aged 5-12, must be booked at least 24h in advance, fees apply
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Wheelchair assistance available, must be requested 48h before departure
Entertaiment on board

Air China

About
Air China is the flag carrier and one of the largest airlines of the People's Republic of China, headquartered in Beijing. Established in 1988, it was formed from a split of the Civil Aviation Administration of China (CAAC) and was given primary responsibility for intercontinental flights. Air China operates an extensive network of domestic and international flights to destinations across Asia, North America, Europe, South America, Africa, and Australia. The airline's fleet consists of various Boeing and Airbus aircraft. Air China is a member of the Star Alliance.
Luggage & cancellation policy
Average Air China Duration
6h 20m
Cheapest Air China Price
$834 (€702)
Air China frequency
2 a day
Luggage included
1 piece of carry-on (55x40x20cm) and 1 personal item (40x30x10cm)
Additional luggage
Up to 32kg per piece, fees vary by route
Cancellation Policy
Refundable tickets available with fee, non-refundable tickets cannot be cancelled. Changes permitted with fee.
Pregnant on board
Up to 36 weeks for single pregnancy, 32 weeks for multiple. Medical certificate required after 32 weeks
Unaccompagned minor
Ages 5-12 must use unaccompanied minor service. Service fee applies. 48h advance notice required
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Wheelchair assistance available, must be requested 48h in advance
Entertaiment on board

Eva Air

About
EVA Air is a Taiwanese international airline, headquartered in Taoyuan City, operating passenger and dedicated cargo services to over 40 international destinations across Asia, Australia, Europe, and North America. A privately owned affiliate of the Evergreen Group, EVA Air is recognized as a 5-star airline by Skytrax. The airline is known for pioneering Premium Economy class, which it introduced in 1991. EVA Air operates a mixed fleet of Airbus and Boeing aircraft. Its subsidiary, UNI Air, handles domestic and regional flights within Taiwan and to nearby destinations.
Luggage & cancellation policy
Average Eva Air Duration
6h 15m
Cheapest Eva Air Price
$367 (€308)
Eva Air frequency
2 a day
Luggage included
Economy Class: 1 carry-on bag (7kg) and 1 personal item. Business Class: 2 carry-on bags (10kg each) and 1 personal item.
Additional luggage
Additional baggage can be purchased online or at the airport. Fees vary by route.
Cancellation Policy
Full refund available if cancelled 24 hours after booking and at least 7 days before departure.
Pregnant on board
Pregnant passengers can travel up to 32 weeks without medical certificate. Between 32-36 weeks, medical certificate required within 7 days of departure.
Unaccompagned minor
Children aged 5-11 can travel unaccompanied with EVA Air's UM service. Service fee applies.
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
EVA Air provides wheelchair assistance and special services for passengers with disabilities. Request must be made at least 48 hours before departure.
Entertaiment on board

vietjet air

About
VietJet Air is a Vietnamese low-cost airline, headquartered in Hanoi, that began operations in December 2011. It was the first privately owned airline established in Vietnam and has grown to become the largest private airline offering domestic services. VietJet Air operates a network of over 120 domestic and international routes, connecting major cities and tourist destinations across Asia, including Australia, China, India, Japan, South Korea, and Thailand. The airline is known for its budget-friendly options and aims to make air travel more accessible. Its fleet primarily consists of Airbus A320, A321, and A330 aircraft.
Luggage & cancellation policy
Average vietjet air Duration
5h 30m
Cheapest vietjet air Price
$593 (€499)
vietjet air frequency
2 a day
Luggage included
7kg cabin baggage (40x30x20cm)
Additional luggage
Up to 40kg checked baggage available for purchase
Cancellation Policy
Non-refundable tickets except for flight cancellation by airline. Flight changes allowed with fee.
Pregnant on board
Pregnant passengers up to 32 weeks can fly with medical certificate issued within 7 days of flight
Unaccompagned minor
Children aged 7-12 can travel unaccompanied with UM service. Service must be booked at least 48 hours before departure
Amenities on board the airplane
Accessibility
VietJet Air provides assistance for passengers with reduced mobility. Services include wheelchair assistance and priority boarding, but it's recommended to request these services in advance.

Companies, tickets, and onboard amenities between Hanoi and Narita

Review the details behind your booking, from operators and ticket rules to luggage, onboard amenities, accessibility, and route-specific travel policies.

When taking a flight from Hanoi to Narita, you can count on Vietnam Airlines, China Southern, Japan Airlines, All Nippon Airways, China Eastern, Air China, Korean Air, China Airlines, vietjet air, Eva Air, Asiana for the best way to get you to Narita. You can also check all possible airlines who offer a service between Hanoi and Narita and compare the amenities they offer before buying a plane ticket.
For international flights we recommend to arrive 2.5 to 3 hours before departure. Please check the website of your departure airport if in doubt. Some airports may offer booking time slots for security checks or offer additional information on when to get there based on time of day.
Most airlines permit carry-on bags that fit within specific dimensions (e.g., 22 x 14 x 9 inches or 56 x 36 x 23 cm), including handles and wheels. Bags must fit in the overhead bin or under the seat in front of you.
Many airlines impose weight limits, commonly ranging between 7 kg (15 lbs) and 12 kg (26 lbs). Typically, passengers are allowed one carry-on bag and one personal item (for example a purse, laptop bag, or backpack). Personal items must fit under the seat in front of you. Budget Airlines (like Ryanair or Wizz Air) have stricter size and weight limits, often requiring fees for larger carry-ons. Full-Service Airlines have more lenient policies, sometimes including more spacious dimensions or higher weight limits depending on your ticket class.
The list of items prohibited on an airplane varies by country and airline, but in general, the following items are not allowed in carry-on or checked baggage: Weapons and self-defence items, sharp objects, flammable materials, explosives, toxic substances, or liquids over 100ml (except for medications and baby essentials). In checked baggage, firearms (without authorization), explosives, large lithium batteries, and hazardous chemicals are prohibited. Electronic cigarettes must be in carry-on bags, while alcohol and dry ice have restrictions. Always check with your airline for specific regulations.

Complete guide to Narita

Things to do in Narita

Discover the best of Narita — top attractions, local food, transport tips, budget advice, and currency essentials. Plan your perfect Narita trip today.

  • Recommended

Naritasan Calligraphy Museum

Museum inside Naritasan Park with Japanese calligraphy and works linked to the temple. Good for a quiet cultural visit.

  • Recommended

Museum of Aeronautical Sciences

Museum near the airport presenting aircraft, engines, and civil aviation history. Popular with aviation fans and families.

  • Recommended

Chiba Prefectural Boso-no-Mura

Compact gallery and archive focused on Chiba’s traditional Boso no Mura heritage and regional crafts through rotating displays.

Japanese yen (¥)

Moderate for Japan: transit is efficient, dining ranges widely, and hotels near Narita Airport cost more than central budget options.

Average meal costs

Budget
¥800-1,200 for fast food or simple meals.
Mid-range
¥1,500-3,000 per person for a meal.
Fine dining
¥8,000+ per person for upscale restaurants.
Coffee
¥300-500 for coffee or a latte.

Tipping culture

No tipping is expected in Japan. Restaurants, taxis, and cafes do not require tips; excellent service is included.

Plan your visit to Narita

Get destination-focused answers for the end of your trip, including what to do, when to go, practical entry details, and tips for making the most of your time in Narita.

Japan uses the Japanese yen (JPY) as its currency. While credit and debit cards are widely accepted in major cities and large establishments, many smaller shops, restaurants, and rural areas prefer cash. Therefore, travelers are advised to carry cash for convenience and to ensure smooth transactions.
In Narita, travelers should be cautious of common scams such as overpriced taxi fares, especially from unlicensed drivers near the airport. Always use official transportation options and agree on fares in advance if possible. Petty theft can occur in crowded areas, so keep belongings secure. Additionally, be aware of traffic safety when navigating busy streets and pedestrian crossings.
Pack lightweight, versatile clothing suitable for the destination's climate, and use secure, lockable luggage to protect belongings. Keep essential items like travel documents, medication, and valuables in a carry-on bag for easy access. Use packing organizers or cubes to maximize space and maintain order. Lastly, include a small first aid kit and personal hygiene items for added comfort during travel.

FAQs: Hanoi to Narita Flight

Find answers to the most common questions about traveling from Hanoi to Narita by flight. From journey times and ticket prices to direct connections, first and last departures, and even whether the route is scenic, our FAQs cover everything you need to plan your trip. Whether you’re looking for the fastest flight, the cheapest option, or tips for making the most of your visit at Narita, this guide helps you travel smarter and with confidence.

FAQs
Yes, you can take a between Hanoi and Narita.

popular airports

Popular airports from Hanoi to Narita

Most Hanoi to Narita flights use the Hanoi to airport pair. Use this guide to compare Hanoi and Narita airports on this route, check city-centre transport, alongside checking practicalities like airport facilities and services.

Departure airports in Hanoi
Arrival airports in Narita

Which Hanoi airport do flights to Narita leave from?

Flights from Hanoi to Narita depart from Hanoi. The airport is 13 miles (22 km) from Hanoi city centre at Noi Bai Intertiol Airport, Phu Minh, Soc Son, Hanoi, Vietm.
Hanoi (HAN)Noi Bai Intertiol Airport, Phu Minh, Soc Son, Hanoi, VietmWifiShoppingParkingDiningATMTaxisAccessibilityWCHotelShowerLoungeLost and Found OfficeCar Rental
City-centre transport

Getting to Hanoi from Hanoi city centre

Hanoi is 22 km from Hanoi city centre. Public transport options include:

Bus 86, Noi Bai Airport stop, 27 km

Hanoi airport facilities and services

Hanoi has practical services for this route, including Wifi, Shopping, Parking, Dining, ATM, Taxis, Accessibility, WC, Hotel, Shower, Lounge, Lost and Found Office, and Car Rental.

Food and drink

Food options include: Restaurants are located in both domestic and intertiol terminals; options include Vietmese cuisine and fast food like Burger King and Popeyes.

Wi-Fi and ATMs

Free Wi-Fi available throughout the airport. ATMs are located throughout the airport, including near the arrivals and departures areas.

Luggage and lost property

Lost and found is available at the station.

Parking, taxis and toilets

Available at Hanoi: Parking, Taxis, WC.

Bike and car services

Available at Hanoi: Car Rental.

Accessibility

Accessibility facilities are available at Hanoi: Elevators, ramps.

Shops, hotels and contact

Nearby hotels include Hotels are available within a short distance, the VATC SleepPod is located inside the airport, and the Airport View Hotel is nearby..

More options for your journey from Hanoi to Narita

Here are some other resources that might have the information you need

Most popular flights to Narita

HomeFlightsFlights in JapanHanoi to Narita Flights

The Omio App Makes Travel Planning Easy

We’ll get you where you want to go. From live train updates to mobile tickets, our innovative app is the ideal way to plan and keep track of your travel.

ios-badge
android-badge
Hand With Phone