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Provider information and services
Serro
About
Viação Serro is a Brazilian bus company established in 1960, known for its focus on transport efficiency, quality, safety, and customer satisfaction. They operate numerous intercity bus routes, primarily within the Belo Horizonte Region, connecting various cities like Diamantina, Lagoa Santa, and Conceição do Mato Dentro. Serro also offers bus rental services and specialized transport for cargo and parcels. Passengers can expect amenities such as reclinable seats and air conditioning on many buses, with tickets available for purchase online or through their app.
Luggage & cancellation policy
Luggage included
One checked bag up to 30kg, one carry-on up to 5kg
Additional luggage
Additional luggage can be purchased with weight and size restrictions
Amenities on board the bus
Food sold onboard
Seat reservation
Toilets
USB plugs
Accessibility
Wheelchair accessibility available with advance notice, priority seating for passengers with disabilities
Bikes
Bicycles must be disassembled and properly packaged
Pets
Small pets allowed in carriers
Serro FAQs
Everything you need to know to travel with Serro: amenities, cancellation policy, luggage allowance and more
Serro buses offer wheelchair accessibility with advance notice and provide priority seating for passengers with disabilities.
Serro buses are typically equipped with air conditioning and heating systems to ensure passenger comfort during the journey.
Bicycles can be taken onboard buses operated by Serro, provided they are disassembled and properly packaged.
Ticket exchange or cancellation policies for Serro are not specified here. Please refer to Serro's official policies for detailed information regarding bus ticket exchanges or cancellations.
Children traveling with Serro require their own tickets, and the provider offers discounted fares for eligible child passengers.
If the Serro bus is delayed, compensation for connection delays is not provided by the provider.
You can enjoy food onboard Serro buses, as they allow passengers to eat during their journey.
You can bring one checked bag up to 30kg and one carry-on up to 5kg with Serro.
Additional luggage with Serro can be purchased, but there are certain weight and size restrictions.
You can travel with Serro with your small pets as long as they are kept in carriers; please ensure you have current vaccination records and a health certificate for them.
Information about the ability to choose seats on Serro buses is not available.
Serro offers USB plugs for convenience, but no information is available on power outlets.
Yes, Serro provides onboard toilets for its passengers.
No, Serro does not offer WiFi services.
bus station information and services
Most popular Serro bus stations
Amenities at bus station
Wifi
Parking
Dining
ATM
Taxis
Accessibility
WC
Ticket Officeinformation
Ticket Office Hours
- 05:00-23:00
Car connection
Via Avenida do Contorno and Rua dos CaetésWifi
- Free Wi-Fi available
Parking
- Paid parking available at terminal
Dining
- Food court with multiple restaurants and snack bars
Taxis
- Available at designated taxi stand outside terminal
Accessibility
- Wheelchair ramps, elevators
WC
- Public restrooms available for a fee
Public transit options for Belo Horizonte, Terminal Rodoviária
- Bus: Multiple city bus lines
- Metro: Lagoinha Station
Amenities at bus station
ParkingDiningATMTaxisAccessibilityWCTicket Officeinformation
Ticket Office Hours
- 06:00-22:00
Car connection
Via Av. Presidente Getúlio VargasParking
- Free parking available for passengers
Dining
- Small snack bar inside terminal
Taxis
- Available at station entrance
Accessibility
- Wheelchair ramps
WC
- Public restrooms available
Public transit options for Três Corações, Terminal Rodoviário
- Bus: Local city buses available
Amenities at bus station
ParkingTaxisAccessibilityWCTicket Officeinformation
Ticket Office Hours
- 07:00-19:00
Car connection
Via MG-354Parking
- Free parking available
Taxis
- Available at station entrance
Accessibility
- Basic accessibility features
WC
- Basic facilities available
Public transit options for Rodoviária de Itanhandu,
- Bus: Local city buses
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