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Provider information and services
Penha
About
Expresso Nossa Senhora da Penha, often known simply as Viação Penha, is a Brazilian bus company with over 60 years of history, founded in 1961 in Curitiba, Paraná. It resulted from the merger of several smaller companies. Penha operates extensive bus routes across Brazil, serving the South, Southeast, and Northeast regions, including states like São Paulo, Rio de Janeiro, Rio Grande do Sul, Santa Catarina, Paraná, Pernambuco, and Bahia. The company is known for its modern fleet, offering various services such as conventional, semi-sleeper, and "Leito Cama" (bed-seat) options, with amenities like air conditioning, reclining seats, and sometimes Wi-Fi and USB outlets. Penha also provides cargo transport services.
Luggage & cancellation policy
Luggage included
One checked bag up to 30kg, one carry-on up to 5kg
Additional luggage
Additional luggage can be purchased with weight and size restrictions
Amenities on board the bus
Food sold onboard
Seat reservation
Toilets
USB plugs
Accessibility
Wheelchair accessibility available with advance notice, priority seating for passengers with disabilities
Bikes
Bicycles must be disassembled and properly packaged
Pets
Small pets allowed in carriers
Penha FAQs
Everything you need to know to travel with Penha: amenities, cancellation policy, luggage allowance and more
Penha buses offer wheelchair accessibility with advance notice and provide priority seating for passengers with disabilities.
Penha buses typically feature air conditioning to ensure passenger comfort during travel.
Yes, with Penha, you can take your bicycle onboard as long as it is disassembled and properly packaged.
I'm sorry, I cannot provide specific information about the exchange or cancellation policy for Penha bus tickets.
Children traveling with Penha typically require their own tickets; however, Penha offers discounts for children, which can vary by route and age. Always check the specific terms and conditions for the journey.
If a Penha bus is delayed, no compensation is offered for connection delays.
Yes, you can eat food onboard Penha buses, as the provider allows food to be consumed during the journey.
With Penha, passengers can bring one checked bag up to 30kg and one carry-on bag up to 5kg.
For travelers using Penha, additional luggage can be purchased, subject to weight and size restrictions.
With Penha, small pets are allowed to travel if they are in carriers, provided you have current vaccination records and a health certificate.
Currently, there is no specific information available regarding seat selection on Penha buses.
Penha provides USB plugs for passengers on their services.
Penha does not offer WiFi service.
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