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Provider information and services
Helios Coletivos
About
Helios Coletivos is a Brazilian bus company that provides intermunicipal and interstate passenger transportation, as well as cargo and parcel services. Established in Carazinho, Rio Grande do Sul, in 1947, Helios has grown to operate over 200 sales points across 11 states. The company emphasizes reliability, punctuality, and customer satisfaction, maintaining a high level of vehicle fleet maintenance. In addition to regular routes, Helios also offers bus rentals for various occasions. They transport over 734,000 passengers annually, covering more than 8.8 million kilometers.
Luggage & cancellation policy
Luggage included
One piece of checked luggage up to 30kg
Additional luggage
Additional luggage can be purchased with weight and size restrictions
Amenities on board the bus
Toilets
Helios Coletivos FAQs
Everything you need to know to travel with Helios Coletivos: amenities, cancellation policy, luggage allowance and more
Helios Coletivos buses are not accessible for passengers with reduced mobility.
Helios Coletivos buses are equipped with air conditioning and heating, providing comfort to passengers during their journey.
Bicycles are not allowed onboard buses operated by Helios Coletivos.
Unfortunately, specific details about the exchange or cancellation policy for Helios Coletivos bus tickets are not defined. It's recommended to check directly with Helios Coletivos for their policies on ticket exchanges or cancellations.
Children may need their own tickets with Helios Coletivos, depending on their age and the specific fare policies in place, and the provider may offer discounts for children in some circumstances.
If a Helios Coletivos bus is delayed, passengers should be aware that the company does not offer compensation for connection delays.
Eating food onboard Helios Coletivos buses is not available.
With Helios Coletivos, you can bring one piece of checked luggage up to 30kg.
With Helios Coletivos, additional luggage can be purchased, but it must adhere to specific weight and size restrictions.
Helios Coletivos does not offer night journeys, so buses with sleeper seats are not available.
Pets are not allowed with Helios Coletivos.
You cannot choose your seat on Helios Coletivos buses, as seat reservation is not available.
Helios Coletivos does not offer USB plugs.
Yes, Helios Coletivos offers onboard toilets, ensuring a comfortable travel experience for passengers.
Helios Coletivos does not offer WiFi on their services.
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