4.9
4.6bus station information and services
Kuala Lumpur, KL Sentral
Wifi
Parking
Dining
ATM
Taxis
Accessibility
WC
Ticket Office
- 04:30-23:30
- Free Wi-Fi throughout the terminal
- Multi-level parking available at NU Sentral and KL Sentral
- Multiple food courts, cafes, and restaurants including McDonald's, Starbucks, and local eateries
- Available at designated taxi stands outside the terminal
- Wheelchair ramps, elevators, disabled-friendly facilities
- Available with fee
- Bus: RapidKL, Smart Selangor, Go KL
- Metro: LRT, MRT, Monorail
- Train: KTM, KLIA Express, KLIA Transit
KL Sentral Step by Step Station Guide
KL Sentral is Malaysia’s largest transit hub, connecting travelers to almost every corner of the country. From here you can board LRT, MRT, Monorail, KTM Komuter, KTM ETS and Intercity trains, as well as KLIA Ekspres and Transit services direct to the airport, and buses to cities across the region.
Located in the heart of Kuala Lumpur, the station is not only a transportation gateway but also attached to shopping malls, hotels, and restaurants, making it a convenient base for your journey.
Read on to discover our step-by-step guide on how to navigate KL Sentral, find the right boarding area, and continue your trip with Omio.
Getting to KL Sentral
Directly in front of the main entrance, Le Meridien and Hilton hotels rise above the surrounding streetscape, serving as a landmark.
On the opposite side of the station, the KL City Air Terminal (KL CAT), about 500 meters from the taxi stand, greets visitors with a sign reading "Selamat Datang / Welcome to Stesen Sentral Kuala Lumpur" as you enter the complex.
Entrances at KL Sentral
KL Sentral Station has four main entrances, each connecting to different parts of the complex. The primary entrance faces Le Meridien and Hilton hotels and leads directly into the main waiting area.
On the opposite side of the building, the KL City Air Terminal (Arrivals & Departures) has two separate entrances, both providing access to the KLIA Express train platform.
A fourth entrance connects directly from the second floor of Nu Sentral Mall, with escalator access down to the main concourse on the first floor.
Floor Navigation
Level 1
Level 1 serves as the main concourse and boarding/alighting area for KTM Komuter, LRT, MRT, and the KLIA Express. The boarding zone is situated next to the ticket counters for KTM Komuter, LRT, MRT, and KLIA Ekspres services, making access simple.
Within just a few minutes’ walk around the concourse you’ll find:
- Restaurants such as McDonald’s
- Money changer
- Tourist information center
- Retail outlets such as myNEWS
- Coffee shops like Starbucks & Koppiku
- ATM machines
- Baggage services
- Restrooms
- Check-in services
- Pharmacy such as Guardian
Level 2
All KTM ETS and Intercity train boarding and alighting are handled on Level 2.
Around this level you’ll find:
- Lockers
- Direct access to Nu Sentral mall shops
- Restaurants like KFC
- Vending machines
- Restrooms
- ATM machines
Level 3
Level 3 houses the Ruby Lounge for KTM ETS & Intercity Business Class ticket holders. Access is restricted to valid Business Class ticket holders and is only available during designated operating hours.
Ticketing and Boarding
LRT
Tickets can be purchased at the LRT Station Entrance. Passengers may use Ticket Vending Machines, which accept cash, debit/credit cards, and QR Pay, or visit the Customer Service Office, where staff can assist and issue tokens.
To enter the paid area, place your token against the reader at the Auto Gate Machine. The gate will open once validated.
After passing through the Auto Gates, escalators are available on both sides. Follow the signage to reach the correct platform and confirm your destination by checking the platform signs carefully.
The boarding area is located just after the escalators. When the train arrives, wait in the designated area and allow all passengers to disembark before boarding.
MRT
At the MRT Station Entrance, tickets can be obtained from Ticket Vending Machines or from the Customer Service Office. Both are clearly marked and located at the entrance.
To access the paid area, use your token or a Touch’n Go card at the Autogate. Place it on the reader until the gate opens.
After validation, use the escalators to proceed down to the platform. Signage along the way indicates directions, and platform signs confirm the correct line.
The boarding area is just beyond the escalator. Wait there until the train arrives, making sure to give space for passengers to disembark first.
Bus
The bus area at KL Sentral is located on the Ground Floor. To reach the departure bays, exit to the left of the Nu Sentral Mall escalators and take the escalators down to the bus platform. Clear directional signage along the way helps passengers find the correct bay.
This floor houses the bus company ticket booths. Operators such as Skybus, Aerobus, Suasana Edaran, and Resort World Genting each have a designated booth where tickets can be purchased directly.
The boarding area is right next to the ticket booths. Follow the signage and wait at the bay indicated for your bus.
Before boarding, show your ticket to the bus conductor. They will verify it before you are allowed to enter.
KTM Intercity & KTM ETS
Tickets can be purchased at the KTM Intercity Entrance from vending machines, the Customer Service Office, or online via the KTMB website or mobile app. Online bookings issue a digital ticket with a QR code for entry and inspection.
To validate, scan the QR code on your ticket at the Autogate. The system will then allow access to the boarding area.
After the gate, use the escalators to reach the platform level. Signage directs passengers to the correct boarding platform, and platform boards confirm destinations.
The boarding area opens only at the scheduled departure time. Wait until boarding is announced, then proceed directly to the train, allowing arriving passengers to exit first.
KLIA Express
Tickets for KLIA Express are available at the dedicated ticket hall, either from vending machines, which accept cards, or from the Customer Service Counter, where cash and cards are accepted. Tickets contain a QR code for entry at the gates.
At the entrance, scan the QR code at the Autogate to validate your ticket.
Once through the gates, turn left and take the escalator down to the platform. Directional signage is provided throughout.
The boarding area is directly after the escalator. Wait behind the designated line until the train arrives.
KTM Komuter
Tickets for KTM Komuter can be purchased at the station entrance from vending machines or the Customer Service Office. Machines issue tokens for entry, and cards are also accepted.
For entry, place the token or card on the Autogate reader. The gate will open once validated.
After validation, take the escalators down to the platforms. Follow the signage and confirm your destination on the platform signs.
The boarding area is located just after the escalators, along the train platform. Wait there until the train arrives and allow passengers to exit before boarding.
Monorail
At the Monorail Station Entrance, passengers can purchase tokens from vending machines or request assistance at the Customer Service Office.
Validation is done at the Autogate. Place your token or card against the reader to open the gates.
After the gates, proceed straight to the platform. The boarding area is directly beyond the gates, with space for passengers to wait until trains arrive.
KLIA Transit
Tickets are available at the KLIA Transit Ticket Hall, either from vending machines or at the Customer Service Counter.
To validate, scan your ticket at the Autogates.
After validation, use the escalators to reach the platform. Signage guides the way and confirms the platform.
The boarding area is located at the end of the escalators. Wait in the designated area and allow arriving passengers to leave before boarding.
Exits and Taxi Stands
Two taxi stands serve KL Sentral Station. One is about 100 meters from the main entrance.
The other is about 100 meters from the KL City Air Terminal Arrivals entrance.
For added convenience, there is also a taxi service booth located directly before the exit.
Popular Bus Routes
KL Sentral serves as Kuala Lumpur's central transportation hub, connecting major Malaysian cities and neighboring countries like Singapore. Whether you're traveling for business or leisure, you'll find convenient bus routes to suit your journey.
Popular bus routes to KL Sentral:
Popular bus routes from KL Sentral:
Popular Bus Companies
Several reputable bus operators provide services at KL Sentral, offering comfortable bus and reliable schedules to meet diverse passenger needs.
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