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Provider information and services
Sealink Queensland
About
Sealink Queensland, established in 1997, is an award-winning, Australian-owned ferry service operating between Townsville and Magnetic Island. Utilising four high-speed catamarans, Sealink offers up to 17 daily return services, completing the journey in just 20 minutes. The company also provides services to Palm Island five times a week, serving the Indigenous community. Sealink Queensland is part of SeaLink Marine & Tourism, which has been recognised for delivering exceptional experiences to visitors, with most of its Queensland tourism businesses achieving perfect 100 percent ratings in the Best of Queensland Experiences program.
Luggage & cancellation policy
Luggage included
Passengers are permitted to bring luggage on board, with specific size and weight restrictions.
Additional luggage
Additional luggage may be allowed, subject to space availability and additional fees.
Luggage storage
Secure storage lockers are available for hire at the terminals for passenger convenience.
Cancellation Policy
Tickets are non-refundable and non-replaceable; no credit or refunds are available for unused services.
Unaccompagned minor
Unaccompanied minors are not permitted to travel on Sealink Queensland's ferry services.
Amenities on board the ferry
Food sold onboard
Cold drinks, snacks, light meals, and coffee are available for purchase on board the ferries.
Toilets
Accessibility
Sealink Queensland's ferry services are designed with accessibility in mind, featuring wheelchair spaces and grab rails for passenger safety.
Bikes
Bicycles are permitted on board, subject to space availability and additional fees.
Pets
Pets are allowed on board, with specific guidelines to ensure safety and comfort.
Car on board
Motorbike
Motorbikes are permitted on board, subject to space availability and additional fees.
Family area
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