Scan to get our free app
Use our app to get live travel updates and book mobile tickets for trains, buses, flights, and ferries.
App Store
4.942K ratings
Google Play
4.6136K reviews
Provider information and services
Helgoline
About
FRS Helgoline, a subsidiary of the Flensburg-based FRS Group, has been connecting Germany's only high-sea island, Heligoland, with the mainland since 1984. Operating the high-speed catamaran "Halunder Jet," FRS Helgoline offers daily crossings from Hamburg, Cuxhaven, and Brunsbüttel to Heligoland between March and November. The "Halunder Jet," built in 2018, accommodates up to 680 passengers across two decks and features a 228-square-meter open deck space. Passengers can enjoy panoramic views, onboard catering, and an infotainment system with a 3D sound experience during the voyage.
Luggage & cancellation policy
Luggage included
Each passenger is entitled to one piece of luggage up to 20 kg per person, included in the ticket price.
Additional luggage
Additional luggage can be checked in for a fee; specific charges are not specified.
Luggage storage
Luggage must be checked in for security reasons; storage facilities are available on board.
Cancellation Policy
Cancellations up to 7 days before departure incur a €10 handling fee; less than 3 days before departure, 50% of the fare is charged; less than 24 hours before departure, 100% of the fare is charged.
Refund
Full refund is provided if the ferry is canceled.
Amenities on board the ferry
Wifi
Food sold onboard
The ferry offers a selection of snacks and beverages for purchase on board.
Seat reservation
Seat reservations are available for an additional fee; specific charges are not specified.
Toilets
USB plugs
Accessibility
The 'Halunder Jet' ferry is equipped with facilities to accommodate passengers with mobility impairments.
Bikes
Bicycles are allowed on board; specific charges are not specified.
Pets
Dogs require a separate ticket; other pets may be subject to additional charges.
The Omio App Makes Travel Planning Easy
We’ll get you where you want to go. From live train updates to mobile tickets, our innovative app is the ideal way to plan and keep track of your travel.
