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Provider information and services
Atlanticoline Vehicle
About
Atlânticoline is the primary ferry operator in the Azores, providing passenger and vehicle services between the nine islands of the archipelago. Established in 2005, the company has grown to become the leading maritime operator in the region, consistently transporting over 100,000 passengers annually. Its fleet includes modern ferries such as the Mestre Jaime Feijó, Ariel, and Gilberto Mariano, which offer amenities like onboard cafés, shops, and comfortable seating. Atlânticoline operates year-round, ensuring reliable connections for both residents and visitors across the islands.
Luggage & cancellation policy
Luggage included
Each passenger is allowed to bring up to two pieces of luggage, each weighing up to 25 kg, plus one hand luggage up to 6 kg.
Additional luggage
Additional luggage may be permitted for a fee, subject to availability and prior arrangement.
Luggage storage
Designated areas are available on board for storing luggage during the journey.
Cancellation Policy
Tickets can be canceled up to 24 hours after issuance for a full refund, provided the ticket was purchased at least 3 days in advance; no refunds are available after the travel date.
Refund
Atlânticoline does not operate trains; ferry cancellations are subject to the company's cancellation policy.
Pregnant on board
There are no specific restrictions for pregnant passengers traveling with Atlânticoline.
Unaccompagned minor
Minors over 12 years old can travel alone; those under 12 must be accompanied by an adult.
Amenities on board the ferry
Food sold onboard
Light meals and beverages are available on board, especially during extended delays or cancellations.
Toilets
Accessibility
Atlânticoline ferries are equipped to accommodate passengers with reduced mobility, offering accessible facilities and assistance upon request.
Bikes
Bicycles are permitted on board; prior reservation and additional fees may apply.
Pets
Small pets, such as cats, must travel in a carrier, while dogs must be on a leash and muzzled; access to passenger lounges is restricted for pets.
Car on board
Motorbike
Motorcycles are allowed on board; prior reservation and additional fees may apply.
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