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Provider information and services
Urban Travel
About
Urban Travel is a bus service provider operating across Southeast Asia, offering efficient and comfortable transportation options for both locals and tourists. With a diverse fleet of modern buses, Urban Travel ensures timely and reliable services, connecting major cities and popular destinations throughout the region. Committed to sustainability, the company integrates eco-friendly practices into its operations, contributing to the reduction of carbon emissions. Urban Travel's user-friendly booking system and attentive customer service make it a preferred choice for travelers seeking seamless journeys in Southeast Asia.
Luggage & cancellation policy
Luggage included
Luggage is permitted on ART buses.
Additional luggage
Additional luggage may be allowed if space permits.
Luggage storage
Luggage racks are available on ART buses for passenger use.
Unaccompagned minor
Unaccompanied minors are not permitted on ART buses.
Amenities on board the bus
Accessibility
Wheelchair lifts and other features are available on all ART buses to accommodate riders with disabilities.
Urban Travel FAQs
Everything you need to know to travel with Urban Travel: amenities, cancellation policy, luggage allowance and more
Urban Travel buses are accessible for passengers with reduced mobility.
Urban Travel buses are equipped with both air conditioning and heating to ensure a comfortable journey regardless of the season.
Bikes are not allowed onboard buses operated by Urban Travel.
Children need their own tickets with Urban Travel, and the provider offers discounted fares for children.
Pets are not allowed with Urban Travel.
Urban Travel does not offer WiFi services.
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