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Provider information and services
Primajasa
About
Primajasa is a bus transportation company in Indonesia, established in 1991. It offers a wide range of services, including intercity and interprovincial bus routes, city transportation, and tourism services. With a fleet of 880 buses operating across 36 routes, Primajasa is committed to providing safe and comfortable travel experiences. In 2025, the company expanded its fleet by acquiring 100 new Hino buses, enhancing its operational capacity and service quality. Primajasa's dedication to customer satisfaction and continuous improvement has solidified its position as a trusted transportation provider in the region.
Luggage & cancellation policy
Luggage included
Standard luggage is included in the ticket price.
Additional luggage
Additional luggage may be accommodated based on space availability.
Luggage storage
Luggage is stored in the bus's designated compartments.
Unaccompagned minor
Unaccompanied minors are not permitted.
Amenities on board the bus
Toilets
Accessibility
Wheelchair restraint systems are available for passengers with mobility challenges.
Pets
Pets must be in an appropriate carrier; service animals are exempt.
Primajasa FAQs
Everything you need to know to travel with Primajasa: amenities, cancellation policy, luggage allowance and more
Primajasa buses are accessible for passengers with reduced mobility.
Primajasa buses are equipped with air conditioning to enhance passenger comfort.
Bikes are not allowed on Primajasa buses.
Primajasa typically requires children to have their own tickets, but information regarding specific discounts for children is not detailed in their guidelines.
Yes, Primajasa allows passengers to take pets with them on their services.
Primajasa does not offer WiFi on its services.
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