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Provider information and services
New Shantika
About
New Shantika is a bus operator in Indonesia, offering extensive intercity services across Java and Bali. Established in 2000, the company connects major cities such as Jakarta, Semarang, Bandung, and Surabaya, providing travelers with reliable and comfortable transportation options. New Shantika's fleet includes various classes, including Executive, Luxury, and Sleeper buses, catering to diverse passenger preferences. The buses are equipped with amenities like reclining seats, air conditioning, and onboard entertainment, ensuring a pleasant journey. With a commitment to safety and punctuality, New Shantika has become a trusted choice for both locals and tourists seeking efficient travel within Indonesia.
Luggage & cancellation policy
Luggage included
Up to 30 kg of checked luggage and 7 kg of cabin baggage are allowed.
Additional luggage
Additional luggage beyond the allowed limit is not permitted.
Luggage storage
Designated storage space is available for checked luggage.
Cancellation Policy
Tickets are non-refundable and non-reschedulable.
Refund
No refunds are provided for cancellations.
Unaccompagned minor
Unaccompanied minors are not permitted.
Amenities on board the bus
Wifi
Food sold onboard
Complimentary water bottles are provided; other meals or snacks may not be available.
Toilets
USB plugs
New Shantika FAQs
Everything you need to know to travel with New Shantika: amenities, cancellation policy, luggage allowance and more
New Shantika buses do not offer accessibility features for passengers with reduced mobility.
New Shantika buses are typically equipped with air conditioning to ensure passenger comfort during travel.
Bicycles are not allowed on New Shantika buses.
Children traveling with New Shantika typically need their own tickets, as policies on age and discounts may vary; however, it's recommended to check directly with New Shantika for any applicable children's discounts.
Pets are not allowed on New Shantika services.
Yes, New Shantika offers WiFi to its passengers.
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