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Provider information and services
Neoliner Express
Luggage & cancellation policy
Luggage included
Each passenger is allowed to bring one piece of luggage.
Additional luggage
Additional luggage may be allowed for an extra fee; contact Neoliner Express for details.
Luggage storage
Buses are equipped with overhead compartments and undercarriage storage for luggage.
Cancellation Policy
Tickets can be canceled up to 6 hours before departure for a full refund.
Refund
Full refunds are provided if the bus service is canceled by Neoliner Express.
Unaccompagned minor
Children aged 13 and above can travel unaccompanied; those under 13 must be accompanied by an adult.
Amenities on board the bus
Wifi
Food sold onboard
Complimentary snacks and beverages are provided during the journey.
Toilets
USB plugs
Accessibility
Neoliner Express buses are wheelchair accessible.
Entertaiment on board
Quiet zone
Family area
Neoliner Express FAQs
Everything you need to know to travel with Neoliner Express: amenities, cancellation policy, luggage allowance and more

Yes, Neoliner Express buses are accessible for passengers with reduced mobility.
Neoliner Express buses are equipped with air conditioning and heating systems for passenger comfort.
Bikes are not allowed on Neoliner Express buses.
Children need their own tickets when traveling with Neoliner Express, and the provider offers discounts for children.
Pets are not allowed with Neoliner Express.
Neoliner Express offers WiFi services for its passengers.
