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Provider information and services
City Trans Utama
About
City Trans Utama (CTU) is a bus service provider based in Indonesia, offering a range of transportation options for both local and intercity travel. Established in 2008, CTU operates a fleet of modern buses equipped with amenities such as air conditioning, reclining seats, LED TVs, audio systems, and USB charging ports. Their services cater to various needs, including city tours, corporate events, and school activities, ensuring comfort and reliability for all passengers. CTU's commitment to customer satisfaction has made it a trusted choice for travelers seeking quality bus services in the region.
Luggage & cancellation policy
Luggage included
Luggage weight limit is 20kg per passenger.
Additional luggage
Additional luggage is not permitted.
Luggage storage
Luggage storage is available onboard.
Cancellation Policy
Bus tickets are non-refundable, non-transferable, and non-resellable.
Unaccompagned minor
Unaccompanied minors are not permitted.
Amenities on board the bus
Toilets
City Trans Utama FAQs
Everything you need to know to travel with City Trans Utama: amenities, cancellation policy, luggage allowance and more

City Trans Utama buses are not equipped with facilities for passengers with reduced mobility.
City Trans Utama buses are equipped with air conditioning to ensure passenger comfort during the journey.
City Trans Utama does not permit bicycles onboard their buses.
City Trans Utama requires children to have their own tickets, and there is no information available publicly about specific children's discounts with City Trans Utama.
Pets are not allowed with City Trans Utama.
City Trans Utama does not offer WiFi services.
