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Provider information and services
Citra Indomas
About
Citra Indomas is a ferry operator based in Johor Bahru, Malaysia, offering services connecting Johor Bahru to Batam and Tanjung Pinang in Indonesia. Established in 1999, the company is known for its reliability, comfort, and punctuality. Citra Indomas operates multiple daily departures, providing flexible travel options for passengers. The ferry services are designed to ensure a smooth and hassle-free journey, with experienced staff monitoring schedules and passenger flow. Competitive pricing makes ferry travel accessible to a wide range of travelers.
Luggage & cancellation policy
Luggage included
One piece of luggage per passenger is included.
Additional luggage
Additional luggage may be allowed for an extra fee, subject to space availability.
Luggage storage
Luggage is stored in the compartment under the bus.
Cancellation Policy
Cancellation policies vary and are subject to the ticket type and time of cancellation.
Refund
A full refund is provided if the bus service is canceled by the operator.
Pregnant on board
Pregnant passengers are generally allowed to travel, but it is advised to consult a doctor before travel.
Unaccompagned minor
Unaccompanied minors are not authorized to travel.
Amenities on board the bus
Toilets
Citra Indomas FAQs
Everything you need to know to travel with Citra Indomas: amenities, cancellation policy, luggage allowance and more
Citra Indomas buses are not equipped with accessibility features for passengers with reduced mobility.
Citra Indomas buses generally provide air conditioning for passenger comfort.
Bikes are not allowed on Citra Indomas buses.
Children traveling with Citra Indomas generally require their own tickets. However, specific discounts for children may vary; it is advisable to check directly with Citra Indomas for the most accurate information.
Pets are not allowed when traveling with Citra Indomas.
Citra Indomas does not offer WiFi services.
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