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Provider information and services
Alya Xpress
About
Alya Xpress is a Malaysian bus operator established in 2018 by En Hashafari Hamzah. Starting with a fleet of four buses, the company has expanded to six within three years. Alya Xpress offers services connecting Kuala Lumpur, Penang, Shah Alam, and other destinations, with the Penang to Lembah Klang route being particularly popular. The fleet includes single-deck 30-seater and double-deck 45-seater buses, both featuring 2+1 seating arrangements, air conditioning, reclining seats, and ample legroom for passenger comfort. E-tickets are accepted, facilitating easy boarding.
Luggage & cancellation policy
Luggage included
One piece of standard luggage is typically included in the ticket price.
Additional luggage
Additional luggage may be allowed for an extra fee, subject to space availability.
Luggage storage
Luggage is stored in the undercarriage compartment of the bus.
Cancellation Policy
Cancellation policies vary by ticket type and time before departure; fees may apply.
Refund
A full refund or alternative travel will be offered if the bus service is canceled by the operator.
Pregnant on board
Pregnant passengers are generally allowed to travel, but it is advisable to consult a doctor before long journeys.
Unaccompagned minor
Unaccompanied minors are generally not permitted to travel without an adult guardian.
Amenities on board the bus
Toilets
Alya Xpress FAQs
Everything you need to know to travel with Alya Xpress: amenities, cancellation policy, luggage allowance and more
Alya Xpress buses are not accessible for passengers with reduced mobility.
Alya Xpress buses are equipped with air conditioning and heating systems to ensure passenger comfort during their journey.
Bicycles are not allowed onboard buses operated by Alya Xpress.
Children typically need their own tickets on Alya Xpress, and child discounts may be available. It is recommended to check specific ticket terms and conditions for details on discount eligibility.
Pets are not allowed with Alya Xpress.
Alya Xpress does not offer WiFi on their services.
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