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Provider information and services
27 Trans
About
27 Trans is a bus operator in Indonesia, offering comfortable and reliable travel services across various cities, including Denpasar, Malang, Jakarta, and Surabaya. The company provides multiple bus classes, such as Executive and President Class, equipped with amenities like blankets, reading lights, USB charging ports, and onboard toilets. With a well-maintained fleet, 27 Trans ensures timely departures and arrivals, facilitating efficient trip planning for passengers. The company operates numerous routes, connecting major urban centers and catering to both short and long-distance travelers. Additionally, 27 Trans offers online booking options, enhancing convenience for customers seeking to reserve their journeys in advance.
Luggage & cancellation policy
Luggage included
Each passenger is allowed to bring luggage onboard, with storage space available for bags and personal items.
Additional luggage
Additional luggage may be permitted, subject to space availability and potential additional fees.
Luggage storage
Buses are equipped with overhead compartments and under-seat storage for passenger luggage.
Cancellation Policy
Tickets can be canceled with a refund of up to 75% if the Refund Guarantee add-on was selected during booking.
Refund
Full refunds are provided if the bus service is canceled by 27 Trans.
Unaccompagned minor
Unaccompanied minors are not permitted to travel on 27 Trans buses.
Amenities on board the bus
Food sold onboard
Complimentary snacks and beverages are provided during the journey.
Seat reservation
An additional fee applies for reserving specific seats in advance.
Toilets
USB plugs
Accessibility
27 Trans buses are equipped with features to accommodate passengers with mobility aids, including wheelchair securement systems and accessible seating.
Entertaiment on board
Quiet zone
Family area
27 Trans FAQs
Everything you need to know to travel with 27 Trans: amenities, cancellation policy, luggage allowance and more
Yes, 27 Trans buses are accessible for passengers with reduced mobility.
27 Trans buses typically offer air conditioning and heating for passenger comfort.
Bicycles are not allowed onboard buses operated by 27 Trans.
Children typically require their own tickets with 27 Trans, and discounts for children may be available depending on the route and age, as per the company's specific policies.
Pets are not allowed on 27 Trans.
27 Trans does not offer WiFi services.
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