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Provider information and services
Hải Âu
About
Established in 2000 in Vietnam, operates sleeper buses from Hanoi Bus Station. The service includes luggage included in fare, with excess and bulky luggage allowed for an additional fee. Free onboard WiFi and seat reservations are available, along with onboard bathrooms. Pets and bikes are not permitted.
Luggage & cancellation policy
Luggage included
Luggage included in fare; specific size/type not provided.
Additional luggage
Excess luggage and bulky luggage allowed for an additional fee
Amenities on board the bus
Seat reservation
Toilets
Hải Âu FAQs
Everything you need to know to travel with Hải Âu: amenities, cancellation policy, luggage allowance and more
Hải Âu buses do not offer accessibility features for passengers with reduced mobility.
Hải Âu buses are equipped with air conditioning, ensuring a comfortable journey for passengers.
Bicycles are not allowed on buses operated by Hải Âu.
Unfortunately, Hải Âu does not offer ticket cancellation services.
Children do need their own tickets when traveling with Hải Âu, but the operator typically offers discounted rates for children.
If the Hải Âu bus is delayed, there is no compensation provided for connection delays.
Food is not available onboard Hải Âu buses.
Hải Âu includes luggage in the fare, but specific size or type details are not provided.
Excess luggage and bulky luggage are allowed with Hải Âu for an additional fee.
Hải Âu does not offer night journeys with sleeper seats.
Pets are not allowed with Hải Âu.
Choosing a seat on Hải Âu buses is subject to their specific booking policies and availability; please check with Hải Âu directly for detailed options.
Hải Âu does not provide USB plugs.
Hải Âu provides onboard bathrooms for passengers.
Hải Âu does not offer WiFi on its transportation services.
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