This phone is severly flawed. I've had to reset it twice. Check the Nokia forum or Google "Nokia X6 problems". The phone keeps freezing at the start screen and will cause you to reset it, losing all your contacts and other important things. Please disregard my last review. I hate this phone and there are many people here who think the same http://discussions.europe.nokia.com/t5/Nseries-Devices-and-S60/Problem-with-X6-mass-storage/td-p/577356